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Casa Santurce - Hostel

1.5 star property

Photo gallery for Casa Santurce - Hostel

Reception
Deluxe Studio Suite
Full-sized fridge, microwave, oven, stovetop
Check-in/check-out kiosk
Balcony

Reviews

6.8 out of 10

Popular amenities

  • Air conditioning
  • Housekeeping
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

View map
1050 Calle Mariana, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪11 min walk‬
  • Condado Beach
    ‪2 min drive‬
  • Puerto Rico Convention Center
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Shared Dormitory Female Only, 6 Bed Shared Dormitory

Standard Shared Dormitory Female Only, 6 Bed Shared Dormitory

Standard Shared Dormitory Female Only, 6 Bed Shared Dormitory

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Standard Shared Dormitory - 10 Bed Mixed Shared Dormitory

Standard Shared Dormitory - 10 Bed Mixed Shared Dormitory

Standard Shared Dormitory - 10 Bed Mixed Shared Dormitory

  • 23 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Private Twin Room with Bathroom

Private Twin Room with Bathroom

Private Twin Room with Bathroom

  • 12 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

Similar properties

Reception

Hotel San Jorge

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
4.0 out of 5, Very good, 625 reviews
The price is AU$132
includes taxes & fees
19 Aug - 20 Aug
Hotel San Jorge

About the area

San Juan

Located in San Juan (Santurce), Casa Santurce - Hostel is a 4-minute walk from Conservatory of Music of Puerto Rico and 9 minutes by foot from Mora. .This hostel is 1.5 mi (2.5 km) from Puerto Rico Convention Center and 2.5 mi (4 km) from Jose Miguel Agrelot Coliseum.
View more Hostels in San JuanOpens in a new window

What's nearby

  • Casino del Mar at La Concha Resort - 11 min walk - 0.9 km
  • Condado Beach - 2 min drive - 2.0 km
  • Pan American Pier - 2 min drive - 1.7 km
  • Puerto Rico Convention Center - 3 min drive - 2.1 km
  • Jose Miguel Agrelot Coliseum - 4 min drive - 4.7 km

Getting around

  • Domenech Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Miramar Food Truck Park - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Café Restaurant El Camarón - ‬4 min walk
  • ‪Pure and Natural - ‬4 min walk
  • ‪El Normandito - ‬1 min walk

About this property

Casa Santurce - Hostel

Hostel in San Juan, a quick walk to Conservatory of Music of Puerto Rico
Casa Santurce - Hostel offers 9 air-conditioned accommodations with shared/communal kitchens. Full-sized refrigerators/freezers and microwaves are provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 9 air-conditioned rooms featuring microwaves. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Featured amenities include luggage storage, laundry facilities, and microwave in a common area.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Things to do

  • Billiards/pool table

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Shared kitchen access

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Late check-in fee: USD 10.00 for check-in between 10 AM and 11 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-in fee: USD 10.00 for check-in between 10 AM and 11 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Casa Santurce Hostel San Juan
Casa Santurce Hostel
Casa Santurce San Juan
Casa Santurce
Casa Santurce Hostel San Juan
Casa Santurce - Hostel San Juan
Casa Santurce - Hostel Hostel/Backpacker accommodation
Casa Santurce - Hostel Hostel/Backpacker accommodation San Juan

Casa Santurce - Hostel Reviews

Reviews

6.8
Rating 10 - Excellent. 87 out of 242 reviews
Rating 8 - Good. 44 out of 242 reviews
Rating 6 - Okay. 30 out of 242 reviews
Rating 4 - Poor. 21 out of 242 reviews
Rating 2 - Terrible. 60 out of 242 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lucia

Disliked: Amenities, property conditions & facilities
I booked a few nights here but left right after the first night. This place is very dirty with roaches crawling out of the outlets and through the kitchen. The microwave was a nightmare I don’t know how ppl are warming up their food in there. The kitchen is outside and although I didn’t mind that it’s just disgustingly dirty. There’s dishes everywhere and very unorganized. They have 2 mini fridges that are packed with food so there’s no space to put anything else in it. I spoke to the staff and a man that said he was the manager about getting a refund and he offered to refund me partial payment but never did. I was honest with him and told him I didn’t like it there. The people there suck too. They don’t make you feel welcome and they’re drunk and causing drama. I would not recommend this place at all. If you can afford to spend a little more go somewhere else.
Stayed 5 nights in May 2025

2/10 Terrible

Claudio

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is a garbage.
Stayed 2 nights in Apr 2025

8/10 Good

JULIO R.

Liked: Cleanliness, staff & service, property conditions & facilities
Clouse to metropolitan area
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with group

Get what you pay for

You get what you pay for mostly, bathroom was way too cramped, the shower was just a pipe, and the beds didn't have blankets. But the beds were comfy and the water seemed clean which was a plus. Location is also nice, in the center so in walking distance of beaches, convention centers, mall, and Old San Juan. Overall not too bad for the price
Stayed 3 nights in Mar 2025

2/10 Terrible

Harold

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place reeked of cat urine from the 20-30 cats inhabiting the place. The rooms were basically the side of the bed plus one foot on the sides and 3 foot at the bottom of the bed. The bathroom was hard to use because it was so tiny. Also the sink was broken and the shower barely worked. I could use the toilet if I bent my knees. The place was just across the street from a pool hall, and it sounded as if the people there were outside my door. The last straw was when cockroaches started coming out of the bedsheet. On the plus side, the staff was very nice and tried to be helpful.
Stayed 1 night in Jan 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was cozy, and there was a great deck on the top floor, but the room need roach control, and laundry was going on until midnight.
Stayed 3 nights in Jan 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
No space for parking, the room itself had a tricky lock to it and wasn’t sure if it was locked, got bit up by mosquitoes and for the bedding we were given a sheet.
Stayed 1 night in Jan 2025

8/10 Good

Gregory

Liked: Cleanliness
Disliked: Amenities
I might say you get what you pay for. Normally I stay at Nomada Beach hostel, but since I was on a shoestring I went the budget route with Casa Santurce. It was a low key place but the bunk rooms are cramped, and their is no kitchen. For a few dollars more at Nomada you get a pool, a nice kitchen, much better showers, and many different sitting areas. I'd suggest that Casa Santurce make this more cooking friendly, and also provide a few more places to sit.
Stayed 1 night in Jan 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice simple spot

I've stayed here 4 or 5 times...it's a nice spot, don't expect much,The wifi hardly works in the room,and tv is fuzzy.And I ask the guy for a receipt when I check out,and he says what do you mean receipt.I was like nevermind.ha
Stayed 2 nights in Jan 2025

8/10 Good

Arsenio

Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay there. The room was plenty adequate, clean, comfortable. Very convenient location. Best of all, the people, staff and other travelers, were friendly, helpful, open, and interesting.
Stayed 1 night in Dec 2024

10/10 Excellent

Alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Property is clean. Comfortable. Host is kind. 2nd time here. Thanks
Stayed 1 night in Dec 2024

2/10 Terrible

faysal

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this property through Expedia assuming that listings are reputable and description is accurate. Room 3C turned out extremely dirty. Door locks are unsafe and door is loosely closed. There is no hot water in the bathroom faucet and handle for cold water is broken. Roof leaked badly when it rained. Issues were raised to hotel management on daily basis, but they ignored to acknowledge and address any of them. I wish I knew then what I know now.

2/10 Terrible

Tinki

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door lock of the room was loosened and felt unsecured. Then found out the toilet was leaking, the reception apologized and said she notified the owner that it's totally okay if I plan to stay somewhere else and refund the full amount. However the owner later emailed me saying that the water leaking was fixed and claimed that I didn't wait long enough for them to resolve the problem therefore he/she will not refund me. Very terrible owner and very frustrated
Stayed 1 night in Sep 2024

6/10 Okay

Wayland

Liked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Samantha

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Not as advertised

I arrived off the ferry and went to the hotel early to drop off my bags. I asked a person on site where I could take my bags and she said I could go wait in the kitchen. I got there and was asking in Spanish if I was in the right place. Someone else told me to stop speaking Spanish and just speak English. I'd been on my trip for several weeks already and this was the first time anyone insisted that I speak English. When I returned later to check in, they tried to put me in room 1A but the outer door lock was broken. They moved me to 1B, but in that room many things were broken or dirty--chair, tables, bathroom door. If the staff had just been a little nicer, it would be easy to overlook the problems with the room. It was frustrating to have to pin the bathroom door shut with a table because you can't leave the door to the bathroom open in most tropical places or the AC will escape. Plus the table I had to use was sticky and broken. Please see pics.
Stayed 2 nights in Sep 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff

Staff great as usual
Stayed 3 nights in Aug 2024

6/10 Okay

DANIEL

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff and service is excellent 10/10 Property can use significant investment Be careful with the lose dogs on Calle Marginal
Stayed 3 nights in Jul 2024

2/10 Terrible

Victor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, it was not what you see in the pictures. If you want to go to a good place in PR, that looks folkloric and rustic where you can at least feel save while you sleep, this is not the place.
Stayed 2 nights in Jul 2024

4/10 Poor

Jennypher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staffs was really great and helped me every time I need, but the room I was was not so good, it was hot and the facilities in the bathroom were really poor
Stayed 7 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return! Loved the stay

Love the place! Love the vibe! Everyone is nice and welcoming!
Stayed 1 night in Jun 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grateful and love this place!

I traveled solo for the second time and as a woman, it can be a little nerve racking. The staff and volunteers at Casa Santurce made me feel so welcomed and even though I arrived at 2am after the check in hours were closed. One of the staff members, Kelly, happen to come out and get me into my room! I was so thankful and grateful! I was ready to sleep on the floor lol. Sadie, Wasabi, Justice, Carmine and Sunny were such kind and real straight up people! Which is hard to find so thank the Lord for them !! They helped me figure out the bus, activities I could do and genuinely were just fun to hangout and converse with. I’m loving this hostel life and even when the AC broke for one night they were so apologetic and quick to get it fixed the same day! They were even willing to move any of us to a different room with a working AC if they couldn’t figure it out. But they did! This house is also pretty central to anything near San Juan so it made getting around with a quick Uber or even to walk. The other people staying in the hostel were also super friendly and great to check out places together with when I didn’t want to be by myself! This is a great place to meet people from different parts of the world and turned into some good new friends! Gracias por todo Cafe Santurce y nos vemos pronto!!!
Stayed 6 nights in Jun 2024

10/10 Excellent

newton

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente para algo improvisado
Stayed 1 night in Jun 2024

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santurce

Stayed 1 night in Jun 2024