Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property

Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun-loungers, beach umbrellas
Exterior
Daily buffet breakfast (USD 24.56 per person)
Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Parking available

Explore the area

View map
55 Condado Avenue, San Juan, 00908
  • Casino del Mar at La Concha Resort
    ‪2 min walk‬
  • Condado Beach
    ‪18 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Tower

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Tower

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Tower

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

San Juan

With a stay at Condado Palm Inn San Juan, Tapestry Collection by Hilton, you'll be centrally located in San Juan, a 5-minute walk from Parque La Ventana al Mar and 11 minutes by foot from Plaza del Mercado. .This hotel is 0.8 mi (1.3 km) from Condado Beach and 1.1 mi (1.8 km) from Museo de Arte de Puerto Rico.

What's nearby

  • Casino del Mar at La Concha Resort - 2 min walk - 0.3 km
  • Plaza del Mercado - 8 min walk - 0.7 km
  • Museo de Arte de Puerto Rico - 14 min walk - 1.2 km
  • Condado Beach - 18 min walk - 1.5 km
  • Pan American Pier - 3 min drive - 2.3 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 26 min drive

Restaurants

  • ‪Chocobar Cortés - ‬1 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬1 min walk
  • ‪Oasis Tapas & Lounge - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Christianson - ‬2 min walk

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel with an outdoor pool, a quick walk to Parque La Ventana al Mar
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 151 guestrooms featuring refrigerators and LCD televisions. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with Cuban cuisine at Ropa Vieja, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Juan? This hotel has 388 square feet (36 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ropa Vieja - This restaurant specializes in Cuban cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Chocobar Cortes - This coffee shop serves breakfast, brunch, and lunch. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chocobar Cortes
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Lift

More

  • 18 floors
  • 2 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.56 for adults and USD 24.56 for children
  • Self parking fee: USD 27.88 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 333 out of 620 reviews
Rating 8 - Good. 153 out of 620 reviews
Rating 6 - Okay. 76 out of 620 reviews
Rating 4 - Poor. 32 out of 620 reviews
Rating 2 - Terrible. 26 out of 620 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Mayrim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful, clean, the staff was friendly and welcoming
Stayed 2 nights in May 2025

2/10 Terrible

Hans, West Palm Beach

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel canceled my reservation unilaterally and when I arrived to hotel they charged me more money to stay just to find out elevator was not working properly. My wife had to take 18 floors down by stairs.
Stayed 2 nights in May 2025

10/10 Excellent

Leanisha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in May 2025

10/10 Excellent

Gia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Im get pissed to Hotel.com

Hotel.com didn sending my reservation to the hotel, so i cant check in at first night coz Reservation agent is go home already.. so i need to pay for first night untill next day the Reservation agent contacting CS of Hotel.com and solved my problem. But this is really dissapointed
Stayed 4 nights in May 2025

10/10 Excellent

Fady

Stayed 2 nights in May 2025

10/10 Excellent

johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Bianca

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Amanda

Stayed 4 nights in May 2025

10/10 Excellent

kimberly

Travelled with family
Liked: Cleanliness, staff & service
Staff was very nice and accommodating.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is so helpful and kind. There is a small laundry mat on property which is extremely convenient. Its 5 minutes from downtown San Juan and 40 min from the rain forest. The pool is open 24hrs which is nice when you wanna relax after a day of adventure I absolutely recommend this hotel.
Stayed 6 nights in May 2025

8/10 Good

Donna E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience. All the restaurants and bars were within walking distance. My only complaint was that the beach was a block away but other than that great place to stay.
Stayed 2 nights in May 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Renny

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Friendly staff. I wish the pool area was bigger
Stayed 1 night in Apr 2025

10/10 Excellent

Kailey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property included chairs and bikes which was great!
Stayed 2 nights in May 2025

10/10 Excellent

Antonio, Goosecreek

Stayed 4 nights in Apr 2025

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property very run down, decent area but leaks everywhere in the building and there’s music playing outside all night.
Stayed 4 nights in May 2025

2/10 Terrible

Jovoni

Stayed 5 nights in Apr 2025

4/10 Poor

Demi

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property is dirty and not well maintained. Pool area way smaller than pictured. One elevator working only and super small, everyone on top of each other squeezing in. Not on the beach with an ocean view. You have to walk to the beach
Stayed 3 nights in Apr 2025

6/10 Okay

Sara

Liked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Jerelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Wasn't fond of the resort fee per day but who dsnt. Overall chill and convinent
Stayed 5 nights in Apr 2025

4/10 Poor

Henry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check in took way too long. Desk staff extremely nice. Female manager not so much
Stayed 7 nights in Mar 2025

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Olga Nelly

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Majeedah

Liked: Cleanliness, staff & service, property conditions & facilities
Nu
Stayed 2 nights in Apr 2025