See all properties
Save

Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property

Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun-loungers, beach umbrellas
Suite, 1 Bedroom | Beach/ocean view
Point of interest
Outdoor pool, pool loungers
Suite, 1 Bedroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
55 Condado Avenue, San Juan, 00908
  • Place, Casino del Mar at La Concha Resort
    ‪2 min walk‬
  • Place, Parque La Ventana al Mar
    ‪5 min walk‬
  • Place, Condado Beach
    ‪18 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

8.4 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View

9.0 out of 10
Wonderful
(8 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Penthouse)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

9.2 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Meeting facility
TRYP by Wyndham Isla Verde
Isla Verde
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,532 reviews
The price is AU$328
includes taxes & fees
12 May - 13 May
TRYP by Wyndham Isla Verde

About the area

San Juan

With a stay at Condado Palm Inn San Juan, Tapestry Collection by Hilton, you'll be centrally located in San Juan, a short 5-minute walk from Parque La Ventana al Mar and 11 minutes by foot from Plaza del Mercado. .This hotel is 0.8 mi (1.3 km) from Condado Beach and 1.1 mi (1.8 km) from Museo de Arte de Puerto Rico.

What's nearby

  • Casino del Mar at La Concha Resort - 2 min walk - 0.3 km
  • Atlantic Beach - 2 min walk - 0.3 km
  • Parque La Ventana al Mar - 5 min walk - 0.5 km
  • Plaza del Mercado - 11 min walk - 0.9 km
  • Condado Beach - 18 min walk - 1.5 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 26 min drive

Restaurants

  • ‪Ropa Vieja - ‬1 min walk
  • ‪Chocobar Cortés - ‬1 min walk
  • ‪Cocina Abierta - ‬3 min walk
  • ‪Pannes - ‬3 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬1 min walk

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 151 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with Cuban cuisine at Ropa Vieja, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Juan? This hotel has 388 square feet (36 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ropa Vieja - This restaurant specializes in Cuban cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Chocobar Cortes - This coffee shop serves breakfast, brunch, and lunch. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 30.11 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chocobar Cortes
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Lift

More

  • 18 floors
  • 2 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.56 for adults and USD 24.56 for children
  • Self parking fee: USD 30.11 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 476 out of 859 reviews
Rating 8 - Good. 198 out of 859 reviews
Rating 6 - Okay. 99 out of 859 reviews
Rating 4 - Poor. 45 out of 859 reviews
Rating 2 - Terrible. 41 out of 859 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Diana

Stayed 4 nights in Jan 2026

8/10 Good

Vidarius

Liked: Cleanliness, amenities, property conditions & facilities
It was ok…definitely not like the pics. Everything was in walking distance. Hotel restaurant wasn’t good.
Stayed 2 nights in Jan 2026

10/10 Excellent

Angelise

Stayed 2 nights in Jan 2026

10/10 Excellent

Syed A.

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Charles

Stayed 4 nights in Jan 2026

6/10 Okay

Dan

Liked: Cleanliness
The $50 daily “resort” fee was totally unexpected. NOT included in Expedia’s “total cost”. Well hidden. Basically includes use of lounges and umbrella at beach; bicycle use. AC seemed too cold even when we set to circulate. The “ocean view” room was a legitimate full view with sliding door. On 18th floor ocean sound actually could be heard (and still some traffic).
Stayed 4 nights in Jan 2026

10/10 Excellent

Troy Benjamin

Stayed 4 nights in Jan 2026

10/10 Excellent

Enrique

Stayed 4 nights in Jan 2026

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and great view of the bea h.
Stayed 4 nights in Jan 2026

10/10 Excellent

Sana

Stayed 4 nights in Jan 2026

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Courteous staff. Nice hot tub. Good restaurants nearby.
Stayed 4 nights in Jan 2026

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did an overnight. The staff was cordial and willing to help.
Stayed 1 night in Jan 2026

8/10 Good

Wilford

Liked: Cleanliness, amenities
Cleanliness and friendly helpful staff.
Stayed 7 nights in Jan 2026

10/10 Excellent

Glenda

Stayed 4 nights in Jan 2026

10/10 Excellent

Vinhya

Stayed 4 nights in Jan 2026

10/10 Excellent

Carrie

Stayed 3 nights in Jan 2026

2/10 Terrible

Daniela

Stayed 3 nights in Jan 2026

10/10 Excellent

Jose Angel

Stayed 1 night in Jan 2026

10/10 Excellent

Angel

Stayed 3 nights in Jan 2026

10/10 Excellent

Spiros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Place wasn’t well taken care of, staff was not accommodating, they didn’t have any carts for luggage, no iron or ironing board, no TV remote, the floors were stained with something black, and the pool had trash floating in it
Stayed 1 night in Jan 2026

10/10 Excellent

Ann Lorraine

Stayed 5 nights in Dec 2025

4/10 Poor

Colby

Travelled with family
Liked: Property conditions & facilities
Unfortunately, my stay was disappointing for several reasons. Other guests were very rude—someone spilled a latte all over the floor and onto me and my belongings, didn’t apologize, and simply walked away without notifying staff or attempting to clean it up. One of the elevators was out of service, which caused a nearly 30-minute wait. Taking the stairs wasn’t a realistic option since we had very heavy luggage. I also woke up with a bug bite welt on my arm after laying in bed. I checked for bed bugs and didn’t see any, but it was still concerning. Additionally, the pool was dirty to the point that I didn’t feel comfortable using it. The on-site bar/restaurant also closed very early, which was disappointing for a city hotel where late-night options are usually expected. Overall, these issues made the stay uncomfortable and inconvenient, and I don’t feel the experience met expectations.
Stayed 1 night in Jan 2026

6/10 Okay

Lejla

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty room... lack of towels... no hot water
Stayed 4 nights in Dec 2025

10/10 Excellent

Veron

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, great amenities.
Stayed 6 nights in Nov 2025