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Hotel Refugio

3.0 star property

Photo gallery for Hotel Refugio

Interior entrance
Property entrance
Restaurant
Presidential Room | View from room
Standard Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Parking included
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Restaurant

Explore the area

View map
63 Vicente Guerrero Centro, San Juan de los Lagos, Jal., 47000
  • Place, Capilla del Pocito
    ‪3 min walk‬
  • Place, San Juan de los Lagos Cathedral Basilica
    ‪3 min walk‬
  • Place, San Juan de los Lagos Municipal Park
    ‪15 min walk‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room

Junior Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.2 out of 10
Wonderful
(30 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

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Exterior
Hotel Posada Arcos
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 452 reviews
The price is AU$137
includes taxes & fees
14 Nov - 15 Nov
Hotel Posada Arcos

About the area

San Juan de los Lagos

With a stay at Hotel Refugio in San Juan de los Lagos, just steps from Artisan Market and Capilla del Pocito. .This hotel is 0.2 mi (0.3 km) from San Juan de los Lagos Cathedral Basilica and 0.2 mi (0.4 km) from Cihuapilli Museum.

What's nearby

  • Artisan Market - 2 min walk - 0.2 km
  • Capilla del Pocito - 3 min walk - 0.3 km
  • San Juan de los Lagos Cathedral Basilica - 3 min walk - 0.3 km
  • Templo del Pozito del Primer Milagro - 5 min walk - 0.5 km
  • San Juan de los Lagos Municipal Park - 15 min walk - 1.3 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 112 min drive

Restaurants

  • ‪San Juan Birrieria - ‬3 min walk
  • ‪The Italian Coffee Company - ‬4 min walk
  • ‪tacos chava - ‬5 min walk
  • ‪Birrieria Calilla - ‬4 min walk
  • ‪Restaurante Colombo - ‬3 min walk

About this property

Hotel Refugio

Hotel with free parking, steps from Artisan Market
Hotel Refugio offers 98 accommodations with complimentary bottled water and blackout drapes/curtains. Beds feature premium bedding. 32-inch Smart televisions come with digital channels.

Bathrooms include showers. This San Juan de los Lagos hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 98 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at RESTAURANTE REFUGIO serving guests of Hotel Refugio. Continental breakfasts are served on weekends from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
Continental breakfasts are available for a surcharge between 8:00 AM and 11:30 AM on weekends.
RESTAURANTE REFUGIO - Onsite buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A restaurant

Restaurants on site

  • RESTAURANTE REFUGIO

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, window guards, and outdoor lighting

We should mention

No pets and no service animals are allowed at this property

Hotel Refugio Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 310 out of 391 reviews
Rating 8 - Good. 66 out of 391 reviews
Rating 6 - Okay. 7 out of 391 reviews
Rating 4 - Poor. 3 out of 391 reviews
Rating 2 - Terrible. 5 out of 391 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome, fast check in, nice room
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really attentive. The rooms are not big but they arw comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge c

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great in turismo religioso. Cerca de los templos de lo religioso.
Stayed 2 nights in Aug 2025

10/10 Excellent

clarissa

Stayed 1 night in Jul 2025

10/10 Excellent

Juan M, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a safe area
Stayed 2 nights in Jul 2025

8/10 Good

Boni

Stayed 4 nights in Jul 2025

10/10 Excellent

Brenda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio y bonito
Stayed 1 night in Jul 2025

8/10 Good

Araceli

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The way to the parking garage is a bit sketchy, but the main entrance is nice and so is the hotel itself. It looked like there was some renovation going on when we stayed. None of the outlets worked which was very inconvenient mainly because we couldn’t charge our phones. One of the receptionists was kind and let us use an umbrella since it was raining and we didn’t have one.
Stayed 1 night in Jun 2025

10/10 Excellent

Evan C

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well decorated. A short walk away from the city center and cathedral. Good parking options.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

8/10 Good

Mayela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful sorroundings
Stayed 3 nights in Jun 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Got there Monday and parked and didnt need to drive anywhere. Short walk to the cathedral and plaza. Many vendors on the way and felt safe walking during the day and night. Hotel was clean and accomadating.
Stayed 2 nights in May 2025

10/10 Excellent

Jovani

Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2025

10/10 Excellent

Isabelle

Stayed 2 nights in Apr 2025

10/10 Excellent

Hipolito

Stayed 1 night in Apr 2025

10/10 Excellent

Ezequias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bonito nuevo y moderno hotel, muy amables todos y te llevan de regreso a la terminal hay buffet desayuno 199 pesos
Stayed 1 night in Mar 2025

8/10 Good

BLANCA

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and convenient location.
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 2 nights in Mar 2025

8/10 Good

vanessa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super kinda and close walk to the plaza. I would love to stay here agin.
Stayed 3 nights in Feb 2025

10/10 Excellent

Zaira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria, Rancho Cordova

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2025

8/10 Good

Laura

Stayed 1 night in Jan 2025

10/10 Excellent

Saul Ponce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cuartos nuevos y espaciosos
Stayed 1 night in Jan 2025