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Hotel Hacienda Los Narcisos

3.0 star property

Photo gallery for Hotel Hacienda Los Narcisos

Terrace/patio
Interior detail
Interior entrance
Hallway
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
49 Calle Independencia Centro, San Juan de los Lagos, JAL, 47000
  • Place, San Juan de los Lagos Cathedral Basilica
    ‪3 min walk‬
  • Place, Templo del Pozito del Primer Milagro
    ‪5 min walk‬
  • Place, Argania Shopping Center
    ‪7 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Non Smoking

Premium Room, Non Smoking

Premium Room, Non Smoking

  • Garden view
  • Sleeps 4
  • 1 King Bed

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About the area

San Juan de los Lagos

With a stay at Hotel Hacienda Los Narcisos in San Juan de los Lagos, just steps from Maria Izquierdo House of Culture and San Juan de los Lagos Cathedral Basilica. .This hotel is 0.7 mi (1.2 km) from Argania Shopping Center.

What's nearby

  • Maria Izquierdo House of Culture - 2 min walk - 0.2 km
  • San Juan de los Lagos Cathedral Basilica - 3 min walk - 0.3 km
  • Templo del Pozito del Primer Milagro - 5 min walk - 0.5 km
  • Argania Shopping Center - 7 min walk - 0.6 km
  • San Juan de los Lagos Municipal Park - 17 min walk - 1.5 km

Getting around

  • Bajío Intl. Airport (BJX) - 82 min drive

Restaurants

  • ‪Loncheria De Luna - ‬1 min walk
  • ‪The Italian Coffee Company - ‬3 min walk
  • ‪Tacos San Juan De Los Lagos "Lolo El Cuñado - ‬2 min walk
  • ‪tacos Pedrito "chile y salsa - ‬2 min walk
  • ‪Restaurant Capri - ‬3 min walk

About this property

Hotel Hacienda Los Narcisos

Hotel Hacienda Los Narcisos offers 26 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. LED televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 26 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Heating
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 15 and February 28.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

HOTEL HACIENDA LOS NARCISOS San Juan de los Lagos

HACIENDA LOS NARCISOS San Juan de los Lagos

HACIENDA LOS NARCISOS

Hacienda Los Narcisos

Hotel Hacienda Los Narcisos Hotel

Hotel Hacienda Los Narcisos San Juan de los Lagos

Hotel Hacienda Los Narcisos Hotel San Juan de los Lagos

Hotel Hacienda Los Narcisos Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 40 out of 112 reviews
Rating 8 - Good. 39 out of 112 reviews
Rating 6 - Okay. 14 out of 112 reviews
Rating 4 - Poor. 8 out of 112 reviews
Rating 2 - Terrible. 11 out of 112 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Graciela

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel has multiple maintenance issues: Elevator doesn’t work. Found mice in the room. We were able get moved to a different room, but we couldn’t even sleep. We asked for a refund which was denied. Parking lot is underground, heavy traffic in the area.
Stayed 2 nights in Nov 2025

6/10 Okay

Valeriano

Travelled with family
Disliked: Amenities, property conditions & facilities
Needs Renovation
Stayed 3 nights in Jul 2025

2/10 Terrible

Eduardo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel was in a very convenient location. It was less than a 5min walk to the Basilica and so much shopping and food options. We give it 1 star because the room had bed bugs. Both my wife and I got bites the first night but we had never had bed bug bites before and didn't realize the severity of it. The 2nd night we got bit even more and it wasn't until we were home back in the US that we did research on what bed bug bites look like and realized yup we got bit at the hotel! The room also had a leak, the bathroom had ants (didn't notice until we were leaving the 2nd night), the tub didn't work, and the bed had bed bugs. I have messaged the hotel to let them know because I don't think anyone should be staying in the room. I think it needs a deep clean. Our stay was so short and our agenda really packed that we didn't have time to communicate the issues to staff or even change rooms.
Stayed 2 nights in Jun 2025

6/10 Okay

Cesar, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service
The hotel is old but the rooms are clean and you will be safe and rested. . Great area if you want to be close to the San Juan Cathedral. The area has lots of shops, restaurants and a Taxi SITIO a block away. Be aware that San Juan has no UBER service. I would stay here again.
Stayed 3 nights in Apr 2025

4/10 Poor

Aurora

Disliked: Cleanliness
Muy mal nunca abren las puertas con la tarjetas siempre tienes que decirles que no hay agua Caliente las Tinas no tienen llaves no funcionan
Stayed 3 nights in Feb 2025

8/10 Good

Celia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to everything
Stayed 2 nights in Nov 2024

4/10 Poor

Jose, mexico

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

jose

Stayed 1 night in Jul 2024

6/10 Okay

Armando

Stayed 1 night in Apr 2024

10/10 Excellent

Wilebaldo Jonathan Cardenas

Liked: Cleanliness, staff & service, property conditions & facilities
Parking too small
Stayed 1 night in Mar 2024

10/10 Excellent

Mar Y Sol, Cupertino

Travelled with partner
Great value for the price, location is great.
Stayed 1 night in Feb 2024

10/10 Excellent

Luisa Maria

Stayed 2 nights in Nov 2023

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful and clean hotel. Budget friendly and conveniently close to the main plaza. The hotel restaurant is an excellent choice for breakfast, too.
Stayed 6 nights in Sep 2022

10/10 Excellent

Ricardo

Stayed 1 night in Jul 2022

6/10 Okay

Jose

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities
Dirty bathrooms and door of bathroom didn’t close
Stayed 2 nights in Mar 2022

2/10 Terrible

Marisela

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really noisy and loud there were children running around the hallway at 0100 and you can hear the adults at the terrace partying around the same time. The elevator does not work you need to ask them to escort you to your floor; and if you want to go to the terrace then you need to climb the stairs to the 6th floor. The restroom had a fowl smell of sewage and the sink was leaking onto the floor. The beds were super hard and the linen was dirty and had stains on it with hair. It is however close to the cathedral, but you will have to make your own decision.
Stayed 2 nights in Feb 2022

10/10 Excellent

jesus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente Customer service,Clean Rooms, Very Safe
Stayed 1 night in Jan 2022

2/10 Terrible

Jaime

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Car damage

Hotel did not take responsibility for damaging my Van :(
Stayed 1 night in Nov 2021

2/10 Terrible

VICTOR

Travelled with family
Disliked: Property conditions & facilities

Be Cargill with this hotel

Poor service terrible parking!!!
Stayed 2 nights in Oct 2021

2/10 Terrible

Jessica

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was a very small room. I checked other rooms with the same amenities I ordered and other rooms were large enough to feel comfortable. The hotel is a family hotel I guess and that’s why there was so much noise, kids yelling, people throwing doors, the cleaning lady carry around a big machine that makes so much noise, at first I thought I was going to listen to it only the first day but I heard every single noise every single day. It was very hard to rest at this place.
Stayed 3 nights in Sep 2021

4/10 Poor

Ana Paula

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the best place to stay at San Juan. If you are looking for just a bed and hot water and save some money, it’s a good option but do not expect more of it.
Stayed 3 nights in Sep 2021

2/10 Terrible

Feliberto Lee

Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful historic hotel. BUT, no hot water. If it had even been warm, I would have given it a 5 rating.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda Los Narcisos is a hidden gem in San Juan de Los Lagos. The staff is very accommodating and nice. The rooms are very clean, air conditioning was cold, plenty of hot water and coffee in the room. It’s located within walking distance of the Basilica and there are a variety of places to eat. I can’t to come back again.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2021