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Best Western Capistrano Inn

2.5 star property

Photo gallery for Best Western Capistrano Inn

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Free daily full breakfast
Combined shower/bathtub, free toiletries, hair dryer, towels
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Pet-friendly
  • Laundry

Explore the area

Map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Mission San Juan Capistrano
    ‪10 min walk‬
  • The Coach House
    ‪3 min drive‬
  • Dana Point Harbor
    ‪7 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Juan Capistrano

When you stay at Best Western Capistrano Inn in San Juan Capistrano, you'll be near the beach, within a 5-minute drive of Mission San Juan Capistrano and The Coach House. .This hotel is 4.6 mi (7.5 km) from Dana Point Harbor and 4.7 mi (7.5 km) from Doheny State Beach.

What's nearby

  • Mission San Juan Capistrano - 10 min walk - 0.9 km
  • Los Rios Historic District - 3 min drive - 3.0 km
  • The Coach House - 3 min drive - 3.2 km
  • Dana Point Harbor - 7 min drive - 7.5 km
  • Doheny State Beach - 13 min drive - 7.6 km

Getting around

  • San Juan Capistrano Depot - 11 min walk
  • John Wayne Airport (SNA) - 28 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Bad to the Bone BBQ - ‬8 min walk
  • ‪Del Taco - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk

About this property

Best Western Capistrano Inn

Hotel with free breakfast, a quick walk to Mission San Juan Capistrano
Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Best Western Capistrano Inn. A complimentary full breakfast is served daily.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 6 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Best Western Capistrano Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 374 out of 1002 reviews
Rating 8 - Good. 241 out of 1002 reviews
Rating 6 - Okay. 191 out of 1002 reviews
Rating 4 - Poor. 104 out of 1002 reviews
Rating 2 - Terrible. 92 out of 1002 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

EARL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Manon G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reason For 3 Star Review...

This best western was satisfactory. The room and property were clean, however, I just have a couple of comments. The pool area isn't very inviting and there is no hot tub. The room was excellent and looked nice, but the carpet had an odor of mold likely due to it being older and shampooed beyond it's life. Carpet definitely needs to be replaced -looks fine, but smells. If the carpet was new and the pool was more inviting with a hot tub, I would have given this 5 stars. Based on the above, I give it 3. Front desk Manager was great, everything else fine. If you are choosing this for a quick stay it more than serves that purpose, but not if you are looking for a more luxurious, resort hotel type situation. Hope this helps!
Stayed 1 night in Jan 2025

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice. Only one thing- the ent
Stayed 1 night in Jan 2025

8/10 Good

Gabriella

Travelled with family
Great service Front desk was very helpful and breakfast brunch was great
Stayed 6 nights in Dec 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend.

Nice little place in San Juan, I enjoyed the breakfast with some healthy options and the free parking. Bed was comfy. Bathroom was clean and liked the soap and shampoo.
Stayed 1 night in Jan 2025

8/10 Good

Louisa

Stayed 1 night in Oct 2024

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nelida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, well maintained and Alexander at the front desk was kind, courteous and professional. Great staff
Stayed 1 night in Dec 2024

2/10 Terrible

Milind

Stayed 1 night in Jan 2025

2/10 Terrible

Billy

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
The sliding door to the balcony didn't lock properly, and the room had some kind of bugs in it.
Stayed 1 night in Jan 2025

6/10 Okay

Joseph

Stayed 3 nights in Jan 2025

8/10 Good

Anne Marie, Surprise

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Teagen

Stayed 1 night in Dec 2024

10/10 Excellent

Teagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Marcos

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms were clean but very outdated and in need of repair.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for price.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant area and close to lots of stuff to do.
Stayed 2 nights in Dec 2024

8/10 Good

Maria

Stayed 1 night in Dec 2024

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, room comfort

Breakfast and choice were excellent.

Stayed 1 night in Dec 2024

6/10 Okay

William, Vancouver

Stayed 1 night in Dec 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

6/10 Okay

Rick

Stayed 2 nights in Dec 2024