Towneplace Suites By Marriott San Jose Downtown

3.0 star property

Photo gallery for Towneplace Suites By Marriott San Jose Downtown

Rooftop terrace
Lobby lounge
Lobby lounge
Rooftop terrace
Rooftop terrace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View map
495 West San Carlos Street, San Jose, CA, 95110
  • Place, Adobe Corporate Headquarters
    ‪8 min walk‬
  • Place, SAP Center at San Jose
    ‪11 min walk‬
  • Place, San Jose McEnery Convention Center
    ‪11 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

Studio Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(29 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds (Mobility Accessible, Tub)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms (Mobility Accessible with Tub)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms (Hearing Accessible)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Similar properties

About the area

San Jose

Located in San Jose (Downtown San Jose), Towneplace Suites By Marriott San Jose Downtown is within a 15-minute walk of San Jose McEnery Convention Center and SAP Center at San Jose. .This hotel is 9.1 mi (14.6 km) from Levi's Stadium and 21.2 mi (34.1 km) from San Francisco Bay.

What's nearby

  • Adobe Corporate Headquarters - 8 min walk - 0.7 km
  • San Jose Center for the Performing Arts - 10 min walk - 0.9 km
  • SAP Center at San Jose - 11 min walk - 1.0 km
  • San Jose McEnery Convention Center - 11 min walk - 1.0 km
  • San Jose Civic Auditorium - 13 min walk - 1.1 km

Getting around

  • Childrens Discovery Museum Station - 6 min walk
  • San Jose Diridon Station - 9 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 9 min drive

Restaurants

  • ‪El Jalapeno Rojo - ‬4 min walk
  • ‪The Placery - ‬9 min walk
  • ‪Grace Deli & Cafe - ‬9 min walk
  • ‪Secco Restaurant & Bar - ‬11 min walk
  • ‪Mixed Drinks 112 - ‬12 min walk

About this property

Towneplace Suites By Marriott San Jose Downtown

Hotel with free breakfast, near SAP Center at San Jose
Towneplace Suites By Marriott San Jose Downtown offers 176 accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Stay in one of 176 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 30 per day)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (69 centimetre high)

More

  • 8 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Towneplace Suites By Marriott San Jose Downtown Hotel
Towneplace Suites By Marriott San Jose Downtown San Jose
Towneplace Suites By Marriott San Jose Downtown Hotel San Jose

Towneplace Suites By Marriott San Jose Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 257 out of 305 reviews
Rating 8 - Good. 35 out of 305 reviews
Rating 6 - Okay. 7 out of 305 reviews
Rating 4 - Poor. 4 out of 305 reviews
Rating 2 - Terrible. 2 out of 305 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Yaeseul

Stayed 3 nights in Nov 2025

10/10 Excellent

Kurt

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location, perfect to walk to and from SAP Center. Breakfast is outstanding. The only negative is the parking garage is VERY tight for parking. It can be hard to navigate: I drove a Chevy Equinox for comparison purposes.
Stayed 2 nights in Oct 2025

10/10 Excellent

Luis

Stayed 3 nights in Nov 2025

4/10 Poor

Marina

Liked: Staff & service, amenities
I’m not sure what use to clean their rooms, but I got worst allergies ever, not sure if that their AC, actually looks like it is whole hotel, I felt way better when I was out on the street, but once you got back to the hotel it hits you again. I never ever had something like this…
Stayed 2 nights in Nov 2025

10/10 Excellent

Mathew

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room friendly staff
Stayed 2 nights in Nov 2025

8/10 Good

ronald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aiyana, front desk, provided excellent service.
Stayed 1 night in Nov 2025

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous, and I found the room to be exceptionally clean. Additionally, I appreciated the ample, secure, and gated parking available.
Stayed 1 night in Oct 2025

10/10 Excellent

Truong

Liked: Cleanliness, staff & service, property conditions & facilities
Newer hotel. Everything was good, no complaints.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Staff at check-in was great. Our room was super clean and even looked newly painted. Would stay here again in a heartbeat.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful. Nice large clean shower which is always appreciated. A+
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and amazing staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine
Stayed 2 nights in Oct 2025

10/10 Excellent

An

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Oct 2025

10/10 Excellent

Leslie

Travelled with group
Liked: Amenities
nice
Stayed 1 night in Jul 2025

10/10 Excellent

Lyle

Stayed 1 night in Sep 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A++++ 5 star

A+++ service all around, close by to Whole Foods u can go and grab a few things u can eat at hotel if u want. Nice to have a full fridge and freezer along with an electric stop top microwave and everything else you’d need for cooking. Highly recommend
Stayed 2 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hockey game overnight

The place was great but the Breakfast was terrible. Broken waffle maker, out of all juice and coffee. Had coffee later when I came back.
Stayed 1 night in Oct 2025

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Haotian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Angelina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and comfortable stay.
Stayed 1 night in Oct 2025

4/10 Poor

Jamie

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Little guests in our room

There were roaches in our room and someone had tied a bag over the smoke detector with brown stuff at the bottom of it. We had to tell the frint desk abbout it to make sure we didn't get charged for it. They did move us to another room and comp us our parking.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025