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The Westin San Jose

4.0 star property

Photo gallery for The Westin San Jose

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View from property
Hallway
Suite, 1 Bedroom | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet-friendly
  • Laundry

Explore the area

View map
302 South Market Street, San Jose, CA, 95113
  • Place, San Jose McEnery Convention Center
    ‪2 min walk‬
  • Place, San Jose Civic Auditorium
    ‪2 min walk‬
  • Place, San Pedro Square
    ‪8 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

9.0 out of 10
Wonderful
(30 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(48 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(51 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Penthouse, 1 Bedroom

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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Interior entrance
Four Points by Sheraton San Jose Downtown
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 1,001 reviews
The price is AU$216
includes taxes & fees
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About the area

San Jose

With a stay at The Westin San Jose, you'll be centrally located in San Jose, steps from San Jose McEnery Convention Center and 6 minutes by foot from CSU San Jose State University. .This hotel is 9 mi (14.5 km) from Levi's Stadium and 1.1 mi (1.7 km) from SAP Center at San Jose.

What's nearby

  • Plaza de Cesar Chavez - 2 min walk - 0.2 km
  • San Jose McEnery Convention Center - 2 min walk - 0.2 km
  • San Jose Civic Auditorium - 2 min walk - 0.2 km
  • San Jose Center for the Performing Arts - 6 min walk - 0.6 km
  • San Pedro Square - 8 min walk - 0.7 km

Getting around

  • Convention Center Station - 2 min walk
  • San Jose Diridon Station - 18 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 7 min drive

Restaurants

  • ‪Nirvana Soul - ‬2 min walk
  • ‪Original Joe's San Jose - ‬1 min walk
  • ‪Voltaire Coffee House - ‬2 min walk
  • ‪Corner Market Kitchen - ‬1 min walk
  • ‪The Continental Bar Lounge Patio - ‬2 min walk

About this property

The Westin San Jose

Hotel with a restaurant, steps from San Jose McEnery Convention Center
The Westin San Jose offers 171 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 171 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and premium bedding. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, wedding services, and a ballroom.
Enjoy a satisfying meal at Il Fornaio serving guests of The Westin San Jose. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Jose? This hotel has 8849 square feet (822 square meters) of space consisting of conference space and 7 meeting rooms. Limited parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Il Fornaio - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 51 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Il Fornaio

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 8,849 square feet of conference space
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 AM and 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night (maximum USD 250.00 per stay), plus a one-time cleaning fee of USD 250.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults, and USD 10.00 to 30.00 for children
  • Covered valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 40 per pet, per night (maximum USD 250.00 per stay) plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Claire Hotel
Claire Sainte
Hotel Sainte
Hotel Sainte Claire
Sainte Claire
Sainte Claire Hotel
Sainte Claire Hotel San Jose
Sainte Claire San Jose
Sainte Hotel
Westin San Jose Hotel
Westin San Jose
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
The Westin San Jose Hotel
The Westin San Jose San Jose
The Westin San Jose Hotel San Jose

The Westin San Jose Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 658 out of 1016 reviews
Rating 8 - Good. 186 out of 1016 reviews
Rating 6 - Okay. 93 out of 1016 reviews
Rating 4 - Poor. 35 out of 1016 reviews
Rating 2 - Terrible. 44 out of 1016 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Edmund

Stayed 3 nights in Sep 2025

10/10 Excellent

Weijia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner needs improved because there’s sound in the evening
Stayed 2 nights in Sep 2025

10/10 Excellent

Pretheeban

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Colin

Stayed 1 night in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bjorn

Stayed 1 night in Sep 2025

10/10 Excellent

Laurie

Stayed 3 nights in Sep 2025

10/10 Excellent

Jocelyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was nervous because the reviews of this hotel are not so great, but I thought that is completely unwarranted. We had a nice room with a really nice bathroom. Staff was super nice checking me in. The location is very convenient.
Stayed 3 nights in Sep 2025

10/10 Excellent

Art

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location around dining and nightlife. No parking was slightly inconvenient, but nearby parking lot was fine.
Stayed 1 night in Sep 2025

4/10 Poor

Nikhil

Business traveller
Disliked: Staff & service, property conditions & facilities
I was in town for business and on the last morning I slipped in the shower so bad it’s a miracle the damage wasn’t even greater. I strongly advise the management to put anti skid mats in showers and generally check out the servicing of the bath tubs to make it less risky. This was the first time ever that something like this happened to me, and I am going to be ever more careful in shower - bathtubs going forward. But if this was such an unexpected shock to a seasoned traveler like me, I can only imagine what other travelers might go through. Other than that, it’s a dated property but quiet and neatly maintained for what is a busy portion of San Jose business and commercial district.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeany, Martinez

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated how clean and quiet our room was, and the staff was extremely nice.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good for a couple. More than 2 people would've been way too crowded but for us it was comfortable room and walking distance to local activities and restaurants.
Stayed 1 night in Sep 2025

6/10 Okay

Rosio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, but it was so noisy at 2am. The front desk handled nicely, but our sleep was ruined after being awaken.
Stayed 1 night in Sep 2025

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful!

Beautiful facility! Will certainly be back. Great staff and the restaurant on site was delicious.
Stayed 1 night in Sep 2025

10/10 Excellent

DeWayne

Stayed 1 night in Sep 2025

10/10 Excellent

Alexander

Liked: Staff & service, amenities, property conditions & facilities
Nice, clean, quiet and comfortable hotel. Room upgrade was great!
Stayed 1 night in Sep 2025

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown stay with extra parking cost not included

Everything was great! Parking was extra and cost us an extra $51 and across the street. Should've included the parking in the price and then we could've decided if we wanted to stay there.
Stayed 1 night in Aug 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities
Clean room. Light upgrade. Friendly service.
Stayed 1 night in Sep 2025

10/10 Excellent

Elva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved that we could walk to eat and entertainment. We stayed the whole time in the local area.
Stayed 2 nights in Aug 2025

10/10 Excellent

William, Novato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Danae

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Veronica, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown, easy access to dining and concerts. Only complain was woke up to spider bites, a few.
Stayed 1 night in Aug 2025

10/10 Excellent

Enrique

Stayed 1 night in Aug 2025