Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 254 guestrooms featuring minibars and LED televisions. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 17 meeting rooms. A shuttle from the airport to the hotel is complimentary (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
24-hour free airport pick-up shuttle at scheduled times and on request
Free self parking on site
Limited on-site parking (max 1 space per unit)
Wheelchair-accessible parking available
Food and drink
Daily cooked-to-order breakfast available for a fee: USD 19 for adults and USD 19 for children
3 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Snack bar/deli
Things to do
2 outdoor tennis courts
Children's pool
Full-service spa
Gym
Outdoor pool
Racquetball/squash
Sauna
Shopping
Family friendly
Children's pool
In-room cot
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
17 meeting rooms
Business centre
Computer station
Conference centre
Outdoors
Garden
Terrace
Full-service spa
Body scrubs
Body wraps
Facials
Manicures/pedicures
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
6 floors
Ballroom
Banquet hall
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Free cot
Hypo-allergenic bedding
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
43-inch LED TV with premium satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Minibar
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact this property at least 36 hours prior to arrival to arrange airport shuttle pickup.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 19 for adults and USD 19 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from January to December
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This property is cool but not amazing. I would definitely recommend the premium level room. The staff in the premium lounge and the bar were nice and helpful.
I was beyond impressed by the hotel. I truly want to recognize Lucia (at the reception) and Paulo/Pablo (at the bell desk) for making our check-in fast and easy.
â Hotel is truly deserves Five starsâ - from the lobby, to the decors, to statues, and interior aesthetics -- everything was well thought of.
â Hotel room was large with sufficient space for storage and shower.
â I loved the unique shower head which had rotating jet sprays. I have never seen this before.
â The bathroom had toothbrush kit, shaving kit, etc.
â A/C worked just as expected.
â The buffet breakfast at Anfora was beyond exceptional
â We also had our dinner at Anfora - pasta and Pizzas are reasonably priced.
â I strongly suggest getting halfboard option when booking which gives access to private lounge on 6th floor. The lounge has quick bite with sitting area and board games.
â I wished the hotel had better signage. Waze drove us through north/east (Calle 54 or Calle 25) and we missed seeing the hotel and had to go around before actually spotting it.
âčïž The TV did not seem to offer any smart apps (no YouTube/Netflix etc). It offers HBO, Cinemax, CNN, etc but they are all in Spanish -- and no option for English closed captions.
Overall my family had great time at Barcelo San Jose and would stay here again in our next trip.
The hotel is overall decent, though the VIP lounge is very limited and, most of the time, had no food or drinks available. Thereâs nothing within walking distance, so itâs not a walkable location. I requested water from the front desk as it was missing from my room, and while I was told it would be sent right away, unfortunately it never arrived. Staff interactions were mixed. Some were very friendly and helpful, while others were less so.