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Atlantis Plaza Hotel

3.5 star property

Photo gallery for Atlantis Plaza Hotel

Interior
View from property
Property amenity
Outdoor pool, open 9:00 AM to 8:00 PM, pool loungers
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Parking included
  • Room service
  • Housekeeping

Explore the area

View map
Calle 8 No. 7-55 Centro, San José de Cúcuta, Norte de Santander, 540006
  • Place, Gobernación Norte de Santander
    ‪8 min walk‬
  • Place, General Santander Stadium
    ‪11 min walk‬
  • Place, Ventura Plaza Commercial Center
    ‪16 min walk‬
  • Airport, Cucuta (CUC-Camilo Daza Intl.)
    ‪5 min drive‬

Room options

View all photos for Single Room Standard

1 bedroom, minibar, in-room safe, desk

Single Room Standard

  • Sleeps 1

View all photos for Double Room, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Double Room, 1 Double Bed

  • 1 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar

Triple Room

  • 1 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

  • 1 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, desk

Double Room Standard

  • Sleeps 2

View all photos for Triple Room Standard

1 bedroom, minibar, in-room safe, desk

Triple Room Standard

  • Sleeps 4

View all photos for Quadruple Room Standard

1 bedroom, minibar, in-room safe, desk

Quadruple Room Standard

  • Sleeps 4

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Reviews

Atlantis Plaza Hotel Reviews

7.6

Good

7.4/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 32 out of 86 reviews
Rating 8 - Good. 24 out of 86 reviews
Rating 6 - Okay. 14 out of 86 reviews
Rating 4 - Poor. 6 out of 86 reviews
Rating 2 - Terrible. 10 out of 86 reviews

Reviews

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
100 % excelente servicio
Stayed 2 nights in May 2025

10/10 Excellent

DEYSY

Travelled with family, Business traveller
Good services
Stayed 1 night in Jul 2023

8/10 Good

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel tiene un ambiente agradable, sus trabajadores muy amables y atentos, lo único que falto es que para bañarme no hubo agua caliente.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Jun 2021

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ! Nice people :)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, staff muy amable, super recomendado
Stayed 1 night in Jan 2020

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Central location but crazy area

Not a bad stay, but the area is absolutely chaotic and quite loud. Service was good. steet in front is so packed you can barely walk down it by day and later at night doesnt feel the safest.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel is great. Good overall. The staff is very friendly and helpful. The breakfast is veey good too.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

10/10 Excellent

Auxiliadora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Steven, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a very commercial part of the city.
Stayed 3 nights in Sep 2018

4/10 Poor

Manuel, Fl

Disliked: Cleanliness, property conditions & facilities, room comfort

Not so clean

Nice people, however, the room was not very clean. The bathroom is too small and uncomfortable. I think this should be a 2 stars hotel.

8/10 Good

MARCELO, VENEZUELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good choice if you are looking for something

I loved it in every aspect in general, until I come back in 15 days with my family

8/10 Good

David, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shopping spree place

Hotel is comfortable, clean and in the middle of the shopping district. There is no warm water in the shower if you decide to take a morning shower. The staff is very helpful and willing to assist beyond customer needs.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not the best hotel for the price

Try to avoid not the best option, really bad location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. In downtonw Cucuta

Great hotel for the price you pay. Hotel staff are very pleasing.

4/10 Poor

Erik, Toronto

Disliked: Room comfort

Party at the pool kept me awake until 1am.

Needing to fly out the next morning at 5am (leaving the hotel at 3am) this was more than annoying. 3 guys out by the pool, radio blasting... the two guys didn't have a clue about customer service at the front. Basically its not 100% their fault, the management does not train them about hospitality at all. This hotel should be embarrassed to charge $100 USD for a night when its not worth more than $40. Even that is a high standard.

10/10 Excellent

Belinda

Stayed 1 night in Jul 2025

2/10 Terrible

JOHAN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No se hospeden en este hotel

Fatal me cobraron los impuestos que ya había pagado por esta vía. No hubo agua caliente en la habitación. En la ducha había mucho moho. El personal nada amable. No lo recomiendo por nada Fatal tanto en instalaciones como en servicio
Stayed 1 night in Aug 2024

2/10 Terrible

Yeini Paola

Stayed 1 night in Mar 2023

6/10 Okay

Sandra

Liked: Staff & service, amenities
Stayed 1 night in Aug 2022

8/10 Good

Crisvitc

Stayed 1 night in Feb 2022

10/10 Excellent

Ronald

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

2/10 Terrible

Luis

Stayed 1 night in Dec 2021