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The West House Boutique Hotel

3.0 star property

Photo gallery for The West House Boutique Hotel

Bar (on property)
Standard Room, 1 King Bed
Bar (on property)
Reception
Deluxe Suite, 1 King Bed

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View map
38 West St, San Ignacio, Cayo District
  • San Ignacio Market
    ‪3 min walk‬
  • Green Iguana Conservation Project
    ‪10 min walk‬
  • Cahal Pech Mayan Ruins
    ‪3 min drive‬
  • San Ignacio (CYD-Town Airstrip)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

San Ignacio

A stay at The West House Boutique Hotel places you in the heart of San Ignacio, within a 5-minute drive of San Ignacio Market and Cahal Pech Mayan Ruins. .This hotel is 7.5 mi (12 km) from Xunantunich Mayan Ruins and 8 mi (12.9 km) from Belize Botanical Gardens.

What's nearby

  • San Ignacio Market - 3 min walk - 0.3 km
  • San Ignacio & Santa Elena House of Culture - 5 min walk - 0.4 km
  • Green Iguana Conservation Project - 10 min walk - 0.8 km
  • Cahal Pech Mayan Ruins - 3 min drive - 1.5 km
  • Belize Botanical Gardens - 20 min drive - 15.2 km

Getting around

  • San Ignacio (CYD-Town Airstrip) - 15 min drive

Restaurants

  • ‪Tolacca Smokehouse - ‬17 min walk
  • ‪Ko-Ox Han-Nah - ‬7 min walk
  • ‪The Guava Limb Café - ‬4 min walk
  • ‪Hode's - ‬7 min walk
  • Sindy’s Restaurant

About this property

The West House Boutique Hotel

Hotel with free parking, a quick walk to San Ignacio Market
The West House Boutique Hotel offers 9 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This San Ignacio hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 9 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
The front desk is staffed during limited hours. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Individual decor
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's WhatsApp mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 60 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

The West House Hotel Ignacio
The West House Boutique Hotel Hotel
The West House Boutique Hotel San Ignacio
The West House Boutique Hotel Hotel San Ignacio

The West House Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 27 out of 34 reviews
Rating 8 - Good. 4 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The peacefulness of this hotel was amazing and the security we had during our stay was great. The room was clean and the staff was very friendly and accommodating. The location was close to several great restaurants.
Stayed 3 nights in May 2025

10/10 Excellent

Floyd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay in San Ignacio.

The hotel is on a relatively quiet street, and is modern and beautiful. I especially appreciated the good laundry service, as well as the friendly Carroll who was quite helpgul, and fun.
Stayed 3 nights in Apr 2025

8/10 Good

Jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel that is calm and chill in the heart of everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff. The surrounding neighborhood is a bit trashy.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 5 night stay at the West House was fantastic. The entire staff was friendly and accommodating. They were happy to give recommendations or call ahead to set a dinner reservation for you.The room was spotless and the king bed was super comfortable. Water pressure and temperature were great in the shower. They offered a filtered water station out in the hall. This hotel is right on the outskirts of the little pedestrian business area, less than a 5 minute walk. This is as close to a 5 star experience as you can get in San Ignacio without staying at one of the resorts.
Stayed 5 nights in Mar 2025

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern facilities Located near downtown restaurants and travel agents for tours
Stayed 4 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful staff.
Stayed 2 nights in Jan 2025

6/10 Okay

WENDY

Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Enjoyed our stay in this newly constructed hotel

We did not arrive at the hotel until 8pm to find out that the front desk has closed, but luckily, the security guard was able to let us in…be aware that front desk closes at certain hours and the front door is locked at midnight for any late arrival. This small hotel was and still is newly constructed so it is very clean and well maintained without a moldy smell like you would find at older hotels. The hotel is located within a residential area so it is very quiet and only a 5 minutes walk to the town center. Room size we got was a good size with a small balcony area, unfortunately, it wasn’t too private, so we didn’t spend much time out there. Comfortable beds with very clean linens. Excellent working air conditioner and a small refrigerator. Hotel has an outdoor bar and lounge area on the second floor that we hung out a few times..Saturday afternoon has a live music dj with a great blend of tracks. Hotel could use some additional amenities like an outdoor mister at the bar/lounge when it’s 90+degrees and 80% humidity, have the check in desk opens slightly later, and definitely a small in-room coffee maker.
Stayed 3 nights in Jan 2025

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new build in the heart of downtown. Everything is walkable with easy access to restaurants and stores and parking is great. Staff were wonderful, coffee was great and drinks were very yummy
Stayed 4 nights in Jan 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't regret choosing this hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the West House boutique Hotel. The location in San Ignacio is close to restaurants. The hotel spotless and the staff was attentive and friendly.
Stayed 3 nights in Jan 2025

6/10 Okay

katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not ADA compliant but good hotel

No elevator. Had to carry all cases up and down. Shower turns cold after first person to shower. Then need to wait 2 hours . Rooms were large, but they should put more seating like small sofa and coffee table. Location is good, in town of San Ignacio. Tiny village.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexander

Stayed 1 night in Nov 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
The West House Boutique Hotel was wonderful. The staff could not have been more helpful and friendly. Facilities were modern and clean with excellent A/C. I would highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pristine new property! Love the aircon, big patio/balcony with fans & hammock, little bar, great beds, lovely staff- overall a great experience. Erva’s for dinner & Pops for breakfast!!
Stayed 1 night in Nov 2024

6/10 Okay

Ricardo

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is not an hotel, it’s an over-priced guest-house. Want a coffee to kick off your day? Wait till the nearby coffee shop opens to the public
Stayed 2 nights in Nov 2024

10/10 Excellent

Jascinth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was beyond the best. They were helpful, accessible and outright kind.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jelleka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with our stay at West House. The establishment is new and exactly as pictured. I absolutely recommend this hotel for anyone to stay at. Pros: Near the center of town and within walking distance to many restaurants and other popular locations. The staff is amazing and offered great recommendations for restaurants, tours etc. Thank you Carroll & Jenny :) Evertything is brand new and clean, the decor is nice and modern. A small coffee shop downstairs called The Daily Grind serves great coffee and dessert. The patio area is relaxing and we enjoyed a few nights lounging and listening to the music. The only downside is that if you're interested in a pool the hotel does not have one. Aside from that we loved our stay and would certainly go back in the future.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vern

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking and was not disappointed. New hotel with all modern amenities and friendly staff which made for a very pleasant stay. Definitely returning!
Stayed 2 nights in Jul 2024

8/10 Good

Claudio

Business traveller
Stayed 2 nights in Sep 2024