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Urban Valley Resort

4.0 star property

Photo gallery for Urban Valley Resort

Indoor pool, 2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
Lobby lounge
Bicycling
Poolside bar
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View map
Triq Wied Ghollieqa, San Gwann, SGN4437
  • Place, St George's Beach
    ‪4 min drive‬
  • Place, Sliema Promenade
    ‪4 min drive‬
  • Place, St. Johns Co - Cathedral
    ‪5 min drive‬
  • Airport, Luqa (MLA-Malta Intl.)
    ‪10 min drive‬

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About the area

San Gwann

Located in San Gwann (Taʼ Kappara), Urban Valley Resort is within a 5-minute walk of University of Malta and within a 5-minute drive of Sliema Promenade. .This family-friendly hotel is 3.3 mi (5.3 km) from St. Johns Co - Cathedral and 3.5 mi (5.6 km) from Grand Masters Palace.

What's nearby

  • Saint Julian's Bay - 17 min walk - 1.5 km
  • St George's Beach - 4 min drive - 2.7 km
  • Sliema Promenade - 4 min drive - 2.7 km
  • St. Johns Co - Cathedral - 5 min drive - 3.8 km
  • Malta Experience - 6 min drive - 4.5 km

Getting around

  • Malta Intl. Airport (MLA) - 31 min drive

Restaurants

  • ‪POPP - ‬10 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Okurama Asian Fusion - ‬11 min walk
  • ‪Matilda's Cafe & Bistro - ‬11 min walk
  • ‪The Hatter - ‬14 min walk

About this property

Urban Valley Resort

Luxury hotel with 2 outdoor pools and a full-service spa
Urban Valley Resort offers 121 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This San Gwann hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages.
Make yourself at home in one of the 121 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy international cuisine at Tri Bistro, a poolside bistro which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 poolside bars. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Tri Bistro - This poolside bistro specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tri Bistro

Things to do

  • 2 outdoor pools
  • Archery
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Malta. This property is rated 4 stars.

Property is also known as

Urban Valley Resort Kappara
Urban Valley Resort San Gwann
Urban Valley San Gwann
Hotel Urban Valley Resort San Gwann
San Gwann Urban Valley Resort Hotel
Hotel Urban Valley Resort
Urban Valley
Urban Valley Resort Hotel
Urban Valley Resort San Gwann
Urban Valley Resort Hotel San Gwann

Reviews

Urban Valley Resort Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 383 out of 620 reviews
Rating 8 - Good. 188 out of 620 reviews
Rating 6 - Okay. 36 out of 620 reviews
Rating 4 - Poor. 10 out of 620 reviews
Rating 2 - Terrible. 3 out of 620 reviews

Reviews

10/10 Excellent

Fatos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great experience
Stayed 3 nights in Apr 2025

10/10 Excellent

Tom

Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort

Great hotel

Great hotel, clean, good location and quiet. Good breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

8/10 Good

Dianne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was in a residential area and the shuttle service was not regular and also stops at 12.30. we had booked a tour on one of the days and realised no cold or hot water when we woke up. Had to use the guest toilet and go to the tour without having a shower as the tour was at 8.30am. they had some excuse that the whole block was affected. not very happy.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kee Fai

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good breakfast, quiet and tidy room. Just not much options for public transport
Stayed 5 nights in Apr 2025

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Generally good but too much noise

Nice hotel apart from the loud noises coming through the ceiling as another guest walked / stomped around their room. We suspect it is an issue of construction and lack of sound insulation but the hotel could not sort it out.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ravid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very nice and big room, great breakfast very nice staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Wendy

Stayed 1 night in Apr 2025

10/10 Excellent

Leila Sadat

Stayed 1 night in Mar 2025

10/10 Excellent

ELISA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay.

As a solo traveler from the UK to Malta from 19Feb to 24Feb, Urban Valley is recommended. The reception staff are very friendly and gave advice on how to move around the city. My favorite feature was I the free shuttle bus to and from Sliema, Valletta and a bay (at selected times) which guest would need to book ahead of time with the reception due to limited capacity on the bus (8). There is a tennis court, a play centre for kids and a car park. My booking included a buffet breakfast from 7am to 10.30 am. Guest can indicate special dietary requirements. There are 2 clean swimming pools (unmanned/no lifeguard) and a fitness centre with a spa. Guest must pay €0.50 for each day in the hotel subject to a maximum of €5. The room was clean with complimentary bottle of water but a bit stuffy/musty due to humid weather. May I suggest that House keeping kindly air the room by opening balcony doors prior to guest arrival. Also, reception should inform guest that welcome letter and general information are accessed by scanning the QR codes on the key card pack and not assume a tired, traveling guest would already know. This would save them unnecessary phone calls to reception by guest needing assistance.
Stayed 5 nights in Feb 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, this review is subjective and depends on what you are looking for. As a family of 5 with teens and young children this turned out to meet all our needs. We had a two bedroom family suite which was very spacious and had a fridge freezer, hob, oven and dishwasher. We were 10-15 min walk from the local shops which included Lidl. The hotel provided a free shuttle to Sliema or Valletta which was very helpful. Would definitely stay here again.
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

Lovely staff, amazing experience. We've been at Urban valley for more than 2 weeks, we extended our stay many times because it felt so good to be there! We'll be happy to come again 100%!
Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Time!

Fabulous stay ! Loved every second! We even booked an extra night! Staff so Professional and friendly. A particular mention to Zack and Matthew… Looking forward to our next stay with you all!!
Stayed 2 nights in Jan 2025

10/10 Excellent

nader

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Adetunji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is very nice, Staff are very polite but the food in the restaurant is terrible, the breakfast selection is not up to standard for a 4 star hotel. Diner option as well is not great, the fish option should be removed as it is tasteless and not cooked properly, if the food can be sorted out then it would be great. The half board option doesn’t include any soft drinks not even water which is a bit strange. Otherwise the hotel is good. I had to intentionally miss the breakfast after 2 days and started eating out for dinner once my vouchers expired.
Stayed 5 nights in Dec 2024

6/10 Okay

YUI

Liked: Cleanliness, staff & service
The reception staff and maintenance staff were all friendly and rectified the issues I had very quickly. So thank you for that. There's a noise problem in this hotel due to sound proofing issues. There are scheduled complimentary shuttle buses from the hotel to Valletta daily which was convenient, as from the Valletta bus terminal, I could easily travel to other parts of Malta and the public transport is cheap. A big shout out to the shuttle bus driver who came on time daily and he was very considerate. A great asset to the hotel. Even though the hotel is not located in Valletta, because of the shuttle bus, it didn't feel inconvenient. And the bus stop to the airport is only about 10 minutes walk.
Stayed 4 nights in Dec 2024

2/10 Terrible

Hussam, Abu Dhabi

Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel you can feel it is so well managed and kept!
Stayed 1 night in Dec 2024

8/10 Good

kadri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Sotir

Stayed 2 nights in Oct 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Roxanne

Stayed 1 night in Oct 2024

10/10 Excellent

Harriet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning
Stayed 4 nights in Jul 2024