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The Metro Hotel

2.5 star property

Photo gallery for The Metro Hotel

Garden
Signature Double Room
Reception
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View map
319 Divisadero St, San Francisco, CA, 94117
  • Place, Haight Street
    ‪2 min walk‬
  • Place, University of San Francisco
    ‪14 min walk‬
  • Place, Golden Gate Park
    ‪18 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Studio Suite

Royal Studio Suite

Royal Studio Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for City Double or Twin Room

City Double or Twin Room

City Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the area

San Francisco

With a stay at The Metro Hotel in San Francisco (Haight-Ashbury), you'll be within a 5-minute drive of Golden Gate Park and University of San Francisco. .This hotel is 3.2 mi (5.2 km) from Moscone Convention Center and 3.3 mi (5.2 km) from Oracle Park.

What's nearby

  • Haight Street - 2 min walk - 0.2 km
  • Painted Ladies - 8 min walk - 0.7 km
  • University of San Francisco - 14 min walk - 1.2 km
  • Kaiser Permanente Medical Center - 16 min walk - 1.4 km
  • Golden Gate Park - 18 min walk - 1.5 km

Getting around

  • San Francisco Station - 5 min drive
  • Duboce Avenue & Noe Street Station - 8 min walk
  • San Francisco Intl. Airport (SFO) - 30 min drive

Restaurants

  • ‪Sightglass Coffee - ‬1 min walk
  • ‪Madrone Art Bar - ‬3 min walk
  • ‪RT Rotisserie - ‬3 min walk
  • ‪Lucinda’s Deli - ‬5 min walk
  • ‪Nopa - ‬4 min walk

About this property

The Metro Hotel

Hotel in San Francisco, near Golden Gate Park
The Metro Hotel offers 24 accommodations. 32-inch Smart televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Stay in one of 24 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Featured amenities include a 24-hour front desk and multilingual staff.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

The Metro Hotel Hotel
The Metro Hotel San Francisco
The Metro Hotel Hotel San Francisco

The Metro Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 221 out of 300 reviews
Rating 8 - Good. 45 out of 300 reviews
Rating 6 - Okay. 25 out of 300 reviews
Rating 4 - Poor. 7 out of 300 reviews
Rating 2 - Terrible. 2 out of 300 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Monica

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dilapidated conditions with non functional utilities including climate control, lighting, air circulation. Saggy mattresses, no blackout curtains, noisy room
Stayed 2 nights in Nov 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great convenient spot. Bed really comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Lauri

The staff is extremely friendly and accommodating.
Stayed 3 nights in Oct 2025

10/10 Excellent

andy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly people
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Amenities
The Metro is my go to whenever I need a hotel in San Francisco. Be stayed there so many times I lost count. Never a bad experience!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alena

Stayed 1 night in Oct 2025

4/10 Poor

Prakash

Disliked: Cleanliness, staff & service, property conditions & facilities
Room and washroom size is very small and facilities like, tea , coffee, fridge is not available
Stayed 3 nights in Sep 2025

10/10 Excellent

Rajeev

Stayed 2 nights in Sep 2025

10/10 Excellent

Alka

Stayed 1 night in Sep 2025

4/10 Poor

Ant

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and helpful Convenient location Rooms were very small and cramped
Stayed 3 nights in Sep 2025

10/10 Excellent

Brook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent one night stay.

Perfect place to stay for a solo or couple to stay for 1-3 nights. Excellent location! All kinds of restaurants and amenities within walking distance. Only drawback no elevator, rooms are up some steep stairs. Not recommended for elderly or disabled. Otherwise felt like I was staying in a charming boutique hotel in Europe.
Stayed 1 night in Sep 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel, artsy, old school in a good way, super friendly staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
good small hotel near my family. felt safe. clean rooms. all we needed.
Stayed 4 nights in Sep 2025

8/10 Good

Christine

Stayed 2 nights in Aug 2025

6/10 Okay

Julia

Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Location is perfect, with easy walk through the broad spectrum of Divisadero cuisines and and access to Golden Gate Park.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dr Jay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location

Adorable, comfortable, and artsy hotel in an excellent neighborhood. The staff are all super kind and accommodating and I’d absolutely stay here again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel in a nice area of SF. Very walkable. Our room was tiny (we knew that ahead of time), but had all the necessary amenities and was perfect for a short stay.
Stayed 2 nights in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite Happy

The staff was fantastic, accommodations wonderful... it would be nice to have an ice machine on the property. (And hopefully a lovely restaurant next door.)
Stayed 1 night in Aug 2025