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The Catrina Hotel

2.5 star property

Photo gallery for The Catrina Hotel

Terrace/patio
Reception
Exterior
Exterior
Memory-foam beds, individually decorated, individually furnished, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
2110 S El Camino Real, San Mateo, CA, 94403
  • Place, San Mateo County Event Center
    ‪16 min walk‬
  • Place, Hillsdale Shopping Center
    ‪17 min walk‬
  • Place, Bay Meadows Park
    ‪18 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(63 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(36 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG
East San Mateo
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
3.9 out of 5, Good, 1,113 reviews
The price is AU$160
includes taxes & fees
31 May - 1 June
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

About the area

San Mateo

With a stay at The Catrina Hotel in San Mateo (South San Mateo), you'll be within a 5-minute drive of San Mateo County Event Center and San Francisco Bay. .This hotel is 7.1 mi (11.5 km) from Kaiser Permanente Redwood City Medical Center and 7.8 mi (12.6 km) from Filoli.

What's nearby

  • San Mateo County Event Center - 16 min walk - 1.4 km
  • Hillsdale Shopping Center - 17 min walk - 1.5 km
  • Bay Meadows Park - 18 min walk - 1.5 km
  • Central Park - 2 min drive - 2.2 km
  • The San Mateo Japanese Garden - 3 min drive - 2.5 km

Getting around

  • Hayward Park Station - 11 min walk
  • San Carlos, CA (SQL) - 14 min drive

Restaurants

  • ‪Leo’s Taco Truck - ‬2 min walk
  • ‪Jack's Restaurant & Bar - ‬9 min walk
  • ‪Kaizen & Coffee - ‬5 min walk
  • ‪Moonbowls - ‬2 min walk
  • ‪Taco Bell - ‬3 min walk

About this property

The Catrina Hotel

The Catrina Hotel offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature memory foam mattresses. 55-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries.

Make yourself at home in one of the 57 air-conditioned rooms featuring Smart televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and bike parking.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat (46 centimetre high)
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

The Catrina Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 504 out of 1023 reviews
Rating 8 - Good. 263 out of 1023 reviews
Rating 6 - Okay. 124 out of 1023 reviews
Rating 4 - Poor. 61 out of 1023 reviews
Rating 2 - Terrible. 71 out of 1023 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Toby

Liked: Cleanliness, amenities, property conditions & facilities
Nice renovated place in mid San Mateo. Very reasonable pricing, clean updated rooms. Parking and ingress and egress somewhat challenged.
Stayed 4 nights in Feb 2026

10/10 Excellent

kerry

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean and comfortable
Stayed 4 nights in Feb 2026

2/10 Terrible

Melanie

Liked: Cleanliness, amenities
I actually checked in and did not even sleep there. I did shower in the room but just did not sleep there. Upon check in there was a crazy, homeless person in the lobby that really made me uncomfortable so I just used the room to shower in the day but slept at my daughter's apartment on the floor. The room was neat and clean and updated, I just got weirded out by my initial experience.
Stayed 2 nights in Feb 2026

8/10 Good

Lilia

Stayed 2 nights in Feb 2026

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Everything was wonderful
Stayed 1 night in Feb 2026

8/10 Good

Kenneth Douglas

A
Stayed 1 night in Jan 2026

8/10 Good

Raul

Liked: Cleanliness, staff & service
Clean room.
Stayed 1 night in Feb 2026

6/10 Okay

Manbir

Liked: Cleanliness, property conditions & facilities
Bed was too soft and frame moved around quite a bit. Water pressure in sink was very low. Entry door was difficult to operate as the number pad backlight didn’t illuminate. The self check in with remote concierge was convenient and easy!
Stayed 1 night in Feb 2026

10/10 Excellent

Afton

Liked: Cleanliness, staff & service, amenities
Everything was wonderful. Staff was lovely, the room was very clean.
Stayed 1 night in Feb 2026

8/10 Good

Lizsette

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room and easy check in/ check out.
Stayed 2 nights in Feb 2026

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
No problems, room was clean, check in easy. Small rooms, you can hear your neighbors, ok for a couple nights
Stayed 2 nights in Feb 2026

10/10 Excellent

Eric

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Check in was seamless. Coded locks and code worked fine and easy to operate
Stayed 1 night in Feb 2026

10/10 Excellent

Florita

Stayed 3 nights in Jan 2026

4/10 Poor

wiwa

Liked: Property conditions & facilities
Disliked: Amenities
No staff everything is through video chat- bed was very uncomfortable. Walls are super thin- you can hear everything.
Stayed 2 nights in Feb 2026

8/10 Good

Jennifer

Stayed 2 nights in Jan 2026

10/10 Excellent

Bryan

Stayed 2 nights in Jan 2026

8/10 Good

Seungyeon

Stayed 1 night in Jan 2026

6/10 Okay

Jesse

Ok
Stayed 2 nights in Jan 2026

4/10 Poor

Kris

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Yes the room was neglected and in bad shape. We checked in after 8pm so we had to use virtual check in and nobody was available in the office when I left at 8am.
Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes all on point Except a car’s alarm kept going off about 10 times all night and early morning and we were right there in room 107. Loved everything EXCEPT that
Stayed 1 night in Jan 2026

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, amenities excellent, staff attentive
Stayed 2 nights in Jan 2026

10/10 Excellent

May Florence

Stayed 1 night in Jan 2026

8/10 Good

Iryna

Stayed 1 night in Jan 2026

4/10 Poor

Lesa

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
I stayed there for four nights, and my room was cleaned only once.
Stayed 1 night in Jan 2026

2/10 Terrible

Daniel

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities
I didn’t like that I couldn’t speak to a staff member at the front desk at all. The room is cheap furniture and cheap renovations.
Stayed 2 nights in Jan 2026