Superhero Hotel

2.0 star property

Photo gallery for Superhero Hotel

Reception
Reception
Superior Room, 1 King Bed, Non Smoking, Private Bathroom
Superior Room, 1 King Bed, Non Smoking, Private Bathroom
Superior Room, 1 King Bed, Non Smoking, Private Bathroom

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View map
825 Sutter St, San Francisco, CA, 94109
  • Place, SF Masonic Auditorium
    ‪3 min walk‬
  • Place, Union Square
    ‪6 min walk‬
  • Place, Van Ness Avenue
    ‪10 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪23 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

7.8 out of 10
Good
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Basic Double Room Single Use, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking, Private Bathroom

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

San Francisco

With a stay at Superhero Hotel in San Francisco (Union Square), you'll be within a 5-minute drive of Moscone Convention Center and Oracle Park. .This hotel is 0.4 mi (0.6 km) from Union Square and 1.9 mi (3.1 km) from San Francisco Bay.

What's nearby

  • SF Masonic Auditorium - 3 min walk - 0.3 km
  • Union Square - 6 min walk - 0.6 km
  • Warfield Theatre - 10 min walk - 0.8 km
  • Van Ness Avenue - 10 min walk - 0.9 km
  • Moscone Convention Center - 18 min walk - 1.5 km

Getting around

  • San Francisco Station - 4 min drive
  • California St & Jones St Stop - 4 min walk
  • San Francisco Intl. Airport (SFO) - 30 min drive

Restaurants

  • ‪620 Jones - ‬3 min walk
  • ‪Milan Pizza - ‬3 min walk
  • ‪The Royale - ‬3 min walk
  • ‪Liholiho Yacht Club - ‬1 min walk
  • ‪Lapisara Eatery - ‬2 min walk

About this property

Superhero Hotel

Superhero Hotel offers 110 accommodations. These individually furnished accommodations include desks. Beds feature premium bedding. This San Francisco hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Make yourself at home in one of the 110 individually furnished guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations are provided. Conveniences include desks, and housekeeping is provided daily.
Featured amenities include an elevator and a water dispenser.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Billiards/pool table

Conveniences

  • Virtual front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (81 centimetre wide door)
  • Stair-free path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 125 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Property Registration Number 1176920

Superhero Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 34 out of 84 reviews
Rating 8 - Good. 15 out of 84 reviews
Rating 6 - Okay. 12 out of 84 reviews
Rating 4 - Poor. 8 out of 84 reviews
Rating 2 - Terrible. 15 out of 84 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Andre

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms place a bit old but everything good in general
Stayed 4 nights in Feb 2026

10/10 Excellent

Dorothy Heath

great clean room, easy to access and
Stayed 1 night in Feb 2026

4/10 Poor

Robert, Williamsville

Travelled with family
Disliked: Amenities, property conditions & facilities
Room is clean but very rough around the edges. Room was cold, noisy and uncomfortable. Low water pressure. Feces in the street. Bare bones property. Do not stay there, you'll be very disappointed.
Stayed 3 nights in Feb 2026

4/10 Poor

Dante

Business traveller
Disliked: Amenities
No heat, no fridge, and no tv
Stayed 1 night in Feb 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's an old hotel that has been recently renovated and reopened. It's clean, nothing fancy. Great location (not sketchy). Staff was very nice and helpful. I'd be very happy to stay there again.
Stayed 2 nights in Feb 2026

2/10 Terrible

Katelyn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not a clean place. Wouldn’t go back.
Stayed 1 night in Feb 2026

10/10 Excellent

Rufus

Liked: Cleanliness, property conditions & facilities
Clean, nice room and spacious, very secure, not far from Chinatown and other fun things to do.
Stayed 3 nights in Feb 2026

2/10 Terrible

Benjamin

Liked: Cleanliness, staff & service, amenities
The stay was extremely unpleasant. The radiator broke which caused it to gurgle and squeal through the night. I got up to the lobby to see if there were staff available to accommodate a room switch. I could hear the noise all the way from the lobby. No luck and just checked out early. The room meets expectations and was clean. But none of that matters when it’s too noisy to sleep. I reached out to the team the next day requesting a refund. They said they would look into it promptly but never got back to me.
Stayed 1 night in Jan 2026

10/10 Excellent

Sheeka

Courteous staff and great location
Stayed 5 nights in Jan 2026

10/10 Excellent

Melissa Del Carmen

Stayed 1 night in Jan 2026

2/10 Terrible

Brenda

This is probably one of the most
Stayed 2 nights in Jan 2026

10/10 Excellent

Anugit Singh

Stayed 1 night in Jan 2026

10/10 Excellent

Camryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was super nice, and welcoming! Bed was very comfortable, and the bathroom great! Very cute and interesting older building. Great location! Overall we had a wonderful stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Jhon Jerric

Stayed 4 nights in Jan 2026

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service
Great price for a no-frills room in SF. Clean, comfortable, quaint. No complaints. Big smile at the front desk.
Stayed 2 nights in Jan 2026

6/10 Okay

Louis

Stayed 1 night in Jan 2026

8/10 Good

Lyle

Stayed 1 night in Jan 2026

10/10 Excellent

Dina

Liked: Cleanliness, staff & service
The hotel is convenient, clean, and in a great location. The staff is amazing. Overall I enjoyed my stay and plan to come back.
Stayed 2 nights in Jan 2026

10/10 Excellent

max

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
New hotel, nice people, good location.
Stayed 1 night in Jan 2026

6/10 Okay

Lee

Business traveller
Liked: Cleanliness, staff & service
Hotel is newly opened but staff could not have worked harder to make me feel welcome. They succeeded for sure!
Stayed 1 night in Jan 2026

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is just opening in an old historic San Francisco building so we found it to be a work in progress. The staff was amazing though … so thoughtful, gracious and full of good humor. The rooms are clean and comfortable and the radiators generate all the heat you want. The beds are new and very comfortable. There is parking across the street and many restaurants and cafes. Many good places to go are within walking distance. It’s not fancy but we had a great stay there.
Stayed 1 night in Jan 2026

8/10 Good

Yannik

Travelled with family
Liked: Cleanliness, property conditions & facilities
Chambre propre , hôtel bien situé Devrait avoir télévision dans les chambres
Stayed 4 nights in Feb 2026

10/10 Excellent

Enrique

Stayed 3 nights in Feb 2026

2/10 Terrible

Lorenzo

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Just avoid this hotel if u can! They just opened the hotel and clearly doesn’t worth the price they are charging. The dint finished to build the rooms yet and already opened the hotel. A hotel like that couldn’t be working. I had a terrible experience there
Stayed 2 nights in Jan 2026