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Hotel Amari

2.0 star property

Photo gallery for Hotel Amari

Front of property
Fitness facility
Deluxe Room, 1 King Bed
Business centre
Deluxe Room, 1 Queen Bed | Bathroom

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

View map
635 Sutter St, San Francisco, CA, 94102
  • Union Square
    ‪3 min walk‬
  • Moscone Convention Center
    ‪16 min walk‬
  • Pier 39
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

7.8 out of 10
Good
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Bathroom

Deluxe Twin Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

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Front of property

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About the area

San Francisco

A stay at Hotel Amari places you in the heart of San Francisco, a 3-minute drive from San Francisco Bay. .This hotel is 0.2 mi (0.3 km) from Union Square and 0.7 mi (1.2 km) from San Francisco Museum of Modern Art.

What's nearby

  • Union Square - 3 min walk - 0.3 km
  • Moscone Convention Center - 16 min walk - 1.4 km
  • Oracle Park - 3 min drive - 2.5 km
  • Lombard Street - 3 min drive - 2.2 km
  • Pier 39 - 3 min drive - 2.9 km

Getting around

  • San Francisco Station - 3 min drive
  • Powell St & Sutter St Stop - 3 min walk
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪Pacific Cocktail Haven - ‬2 min walk
  • Cocobang
  • Sutter Pub & Restaurant
  • ‪707 Sutter - ‬3 min walk
  • ‪Ryoko's Japanese Restaurant & Bar - ‬4 min walk

About this property

Hotel Amari

Hotel with a 24-hour front desk, near San Francisco Bay
Hotel Amari offers 123 accommodations with complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This San Francisco hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Stay in one of 123 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 98 per day)
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 48 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Business services

  • Business centre
  • Computer station

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries

Entertainment

  • Flat-screen TV with cable channels

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 48.00 per day (in/out privileges)
  • Nearby parking fee: USD 98.00 per day(200 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Parking height restrictions apply

Hotel Amari Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 173 out of 450 reviews
Rating 8 - Good. 121 out of 450 reviews
Rating 6 - Okay. 68 out of 450 reviews
Rating 4 - Poor. 36 out of 450 reviews
Rating 2 - Terrible. 52 out of 450 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Leah

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was spacious, but when I turned on the water in the shower it came out brown for the first minute. The floors have not been redone in what seems like ages. The carpet is old and gross, the sheets were clean but great. The towels were extremely used and bleached and small. There was no hair dryer in the room. The lamps worked but the lighting was poor overall. I called to retrieve my folio after my stay and have yet to receive it a week later.
Stayed 1 night in Apr 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay! It’s a cute, older hotel, but I felt very safe in the neighborhood and it was easy to walk to the convention center and many, many restaurants. You shouldn’t expect anything like a hair dryer or microwave in your room, but it was perfect for me!
Stayed 4 nights in Apr 2025

2/10 Terrible

Olha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Window is dirty, nobody bring any water, the heating is poor, refrigerator doesn’t work
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Apr 2025

8/10 Good

Will

Liked: Cleanliness, staff & service
Sweeet
Stayed 1 night in Apr 2025

4/10 Poor

Frank

Business traveller
Disliked: Amenities
The hotel did not have water for the first 2.5 hours after I arrived
Stayed 1 night in Apr 2025

6/10 Okay

Parsa

Stayed 2 nights in Mar 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very cute and quaint! The staff are friendly and helpful. There’s always a staff member at the desk to monitor unlocking the front door, which made me feel safe but also somewhat “monitored” by the staff.
Stayed 4 nights in Mar 2025

4/10 Poor

Eric

Disliked: Property conditions & facilities
Stayed 6 nights in Mar 2025

6/10 Okay

Thomas, Libertyville

Stayed 5 nights in Mar 2025

10/10 Excellent

AleaSha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, cool old hotel in a perfect neighborhood for exploring San Francisco. We will definitely stay here again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly
Stayed 5 nights in Mar 2025

8/10 Good

YESENIA

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property itself was in good condition and welcoming
Stayed 2 nights in Feb 2025

2/10 Terrible

talen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BOOK

Avoid at all costs! This place is horrible. They don't advertise that you can not have guests. They also will not turn on the heat or air. When asked about it they gave me a time that they would turn it on and never did. I had to sleep in my big winter coat. They then refused to give me a refund even though I only stayed one of the four nights I paid for.
Stayed 4 nights in Feb 2025

10/10 Excellent

Karroteh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Julia, Santa Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant experience, I would absolutely stay here again!
Stayed 1 night in Jan 2025

8/10 Good

Andreas

Business traveller
Liked: Staff & service
The hotel was appropriate for the price. The allegations regarding racism are false. They also checked my id when entering and the staff didn’t know me and I am white. It’s more like crime in SF is going through the roof since they decided not to prosecute theft below 700 USD anymore. Even Trader Joe’s and Ross has like four securities checking you when you enter the SF store. That’s probably also the reason for the high deposit. If you steal, they can just take it back. Cleanliness: OK, no bed bugs or so. Water from the tap was clean. Shower had a short brown flush whenever I used it. Coffee maker was provided, but it did not work. Low price, fair service. Nothing to complain about. Area is also rather safe.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for what I wanted - fantastic location, incredible price, decent and clean rooms, felt very safe and overall very happy.
Stayed 2 nights in Feb 2025

6/10 Okay

jose

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Estrella Aide

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay felt very safe inside the hotel. This is probably the best cleaning service I have seen you can literally smell the detergent and softener of the sheets when you walk in and the smell of cleaning products which made me and my partner feel so safe getting into the bed. The staff was so kind and helpful. There was a convience store right next to the hotel which was convenient for water and other forgotten necessities. Would definitely come back wish more hotels were like this one!
Stayed 3 nights in Feb 2025

2/10 Terrible

serena

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

jagmeet

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jan 2025

10/10 Excellent

jagmeet

Good
Stayed 1 night in Jan 2025

4/10 Poor

David

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Slow check in, broken elevator, wifi. Nothing good

Arrived and was told to wait in the lobby when there were clearly two people behind the counter doing nothing. Told them I was short of time so they checked me in with a lot of clear confusion between staff. Was put on the 6th floor and told the only elevator wasn't working. Climbed the endless stairs to find out the internet was also not working. The shower drain was clogged, the shower would only put out very hot or very cold water, the window from the shower to the cold outside would not close. The mattress was thin, hard and sagging. One of my worst stays at a hotel ever.
Stayed 1 night in Jan 2025