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Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

3.0 star property

Photo gallery for Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

Exterior
Point of interest
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Breakfast and dinner served, American cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View map
330 N Bayshore Blvd, San Mateo, CA, 94401
  • Place, Coyote Point Park
    ‪11 min walk‬
  • Place, Poplar Creek Golf Course
    ‪14 min walk‬
  • Place, CuriOdyssey
    ‪19 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

8.8 out of 10
Excellent
(16 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.0 out of 10
Very good
(55 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

8.0 out of 10
Very good
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.4 out of 10
Good
(9 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(94 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Best Western Inn & Suites San Mateo - San Francisco Airport
East San Mateo
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 1,365 reviews
The price is AU$157
includes taxes & fees
5 Apr - 6 Apr
Best Western Inn & Suites San Mateo - San Francisco Airport

About the area

San Mateo

Located in San Mateo (East San Mateo), Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG is within a 10-minute drive of San Mateo County Event Center and San Francisco Bay. .This hotel is 8.6 mi (13.8 km) from Kaiser Permanente Redwood City Medical Center and 8.7 mi (13.9 km) from Fox Theatre.

What's nearby

  • Coyote Point Park - 11 min walk - 1.0 km
  • Poplar Creek Golf Course - 14 min walk - 1.2 km
  • CuriOdyssey - 19 min walk - 1.7 km
  • Central Park - 3 min drive - 2.5 km
  • Mills Health Center - Sutter Health - 3 min drive - 2.6 km

Getting around

  • San Mateo Station - 3 min drive
  • San Francisco Intl. Airport Station - 12 min drive
  • San Francisco Intl. Airport (SFO) - 13 min drive

Restaurants

  • ‪Rise Woodfire - ‬3 min drive
  • ‪Tabla Indian Restaurant - ‬3 min drive
  • ‪Poplar Creek Golf Course - ‬15 min walk
  • ‪Ox 9 Lanzhou Hand Pulled Noodles - ‬3 min drive
  • ‪Starbucks - ‬2 min drive

About this property

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG offers 172 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 172 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy American cuisine at Bistro 330, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 10:30 AM.
Bistro 330 - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 330

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 per person
  • Self parking fee: USD 25.00 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Mateo
Holiday Inn San Mateo
San Mateo Holiday Inn
Holiday Inn San Mateo Hotel
Holiday Inn Hotel San Mateo-San Francisco SFO
Holiday Inn Hotel San Mateo-San Francisco
Holiday Inn San Mateo-San Francisco SFO
Holiday Inn San Mateo-San Francisco
Holiday Inn Suites San Mateo
Holiday Inn Hotel Suites San Mateo San Francisco SFO

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 504 out of 1089 reviews
Rating 8 - Good. 216 out of 1089 reviews
Rating 6 - Okay. 190 out of 1089 reviews
Rating 4 - Poor. 93 out of 1089 reviews
Rating 2 - Terrible. 86 out of 1089 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Michael

Stayed 1 night in Dec 2025

2/10 Terrible

Fumiko

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
For the price I paid, the housekeeping is kind of bad. Even with light cleaning, they really don't clean the room and never were we entertained properly. Asking for extra towels were like hard to do and housekeeping told us they can't offer any. They didnt fix our beds and there was a time one bed was fixed while the other one was not. It is the first hotel experience that I have stayed for more than a week and our room was only cleaned 1 time upon our request. And they don't even clean the room after 12 noon. As for parking, even with the long stay , they only offered discounted rate but it was not free. I have stayed with chained hotels and parking is always included to those staying in . Some receptionists also don't know what they are doing and are unfamiliar with the amenities.
Stayed 11 nights in Dec 2025

6/10 Okay

Christina

Disliked: Amenities, property conditions & facilities
The room felt dirty. The hotel overall felt sketchy, it smelled heavily like pot throughout the hotel,
Stayed 1 night in Dec 2025

10/10 Excellent

Winford

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Mira

Liked: Cleanliness, amenities, property conditions & facilities
nice staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Gemma

Stayed 1 night in Dec 2025

10/10 Excellent

Liahni

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly, even though some of them had to work on Christmas day.
Stayed 4 nights in Dec 2025

6/10 Okay

Moui Sorng Sorn

It ok
Stayed 3 nights in Dec 2025

8/10 Good

maria rosa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We didn't have breakfast.
Stayed 1 night in Dec 2025

2/10 Terrible

Leslie

Stayed 1 night in Dec 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything are good except for the bed. Too soft.
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Stayed 1 night in Nov 2025

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was clean, staff very kind.
Stayed 2 nights in Dec 2025

10/10 Excellent

Solofa

Stayed 2 nights in Dec 2025

6/10 Okay

chandres

Stayed 1 night in Dec 2025

10/10 Excellent

Ming

Stayed 1 night in Dec 2025

8/10 Good

Sidney

Room was spacious and clean. Only
Stayed 4 nights in Dec 2025

8/10 Good

Sidney

Travelled with family
Liked: Cleanliness, amenities
Spacious room and comfy beds. Only negative is no Smart TV so only FTA channels available
Stayed 2 nights in Dec 2025

10/10 Excellent

Winford

Stayed 1 night in Dec 2025

2/10 Terrible

Luz

Stayed 1 night in Dec 2025

10/10 Excellent

JANESH

Liked: Cleanliness, property conditions & facilities
Fantastic
Stayed 2 nights in Nov 2025

10/10 Excellent

Kilsis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind. It was only one night but everything was comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, well decorated and very good service!
Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in gentleman at the desk was helpful. Room is big and comfortable. Area is easy to get to and from soccer tournament area. This is the second year we stay here.
Stayed 1 night in Dec 2025

8/10 Good

Paula Marie

Liked: Amenities, property conditions & facilities
Close to good restaurants!
Stayed 1 night in Nov 2025