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Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

3.0 star property

Photo gallery for Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

Exterior
Exterior
Property amenity
Breakfast and dinner served, American cuisine
Suite, Multiple Beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

Map
330 N Bayshore Blvd, San Mateo, CA, 94401
  • Coyote Point Park
    ‪13 min walk‬
  • San Mateo County Event Center
    ‪4 min drive‬
  • San Francisco Bay
    ‪6 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.2 out of 10
Very good
(48 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(62 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

7.0 out of 10
Good
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

8.8 out of 10
Excellent
(13 reviews)
  • 47 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Lobby

Best Western Inn & Suites San Mateo - San Francisco Airport

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1218)
The price is AU$256
for 1 room
includes taxes & fees
8 July - 9 July
Best Western Inn & Suites San Mateo - San Francisco Airport

About the area

San Mateo

Located in San Mateo (Central San Mateo), Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG is within a 10-minute drive of San Mateo County Event Center and San Francisco Bay. .This hotel is 8.5 mi (13.8 km) from Kaiser Permanente Redwood City Medical Center and 8.6 mi (13.9 km) from Fox Theatre.

What's nearby

  • Coyote Point Park - 13 min walk - 1.1 km
  • San Mateo County Event Center - 4 min drive - 5.0 km
  • Hillsdale Shopping Center - 5 min drive - 7.1 km
  • San Francisco Bay - 6 min drive - 9.0 km
  • Miramar Beach - 27 min drive - 31.4 km

Getting around

  • San Mateo Station - 3 min drive
  • San Francisco Intl. Airport Station - 12 min drive
  • San Francisco Intl. Airport (SFO) - 14 min drive

Restaurants

  • ‪Jack in the Box - ‬3 min drive
  • ‪Rise Woodfire - ‬3 min drive
  • ‪Wursthall - ‬3 min drive
  • ‪Celia's Mexican & American Restaurant - ‬2 min drive
  • ‪Los Primos - ‬3 min drive

About this property

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

Hotel with a restaurant, in the vicinity of San Mateo County Event Center
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG offers 172 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 172 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy American cuisine at Bistro 330, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 10:30 AM.
Bistro 330 - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 330

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 per person
  • Self parking fee: USD 25.00 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Mateo
Holiday Inn San Mateo
San Mateo Holiday Inn
Holiday Inn San Mateo Hotel
Holiday Inn Hotel San Mateo-San Francisco SFO
Holiday Inn Hotel San Mateo-San Francisco
Holiday Inn San Mateo-San Francisco SFO
Holiday Inn San Mateo-San Francisco
Holiday Inn Suites San Mateo
Holiday Inn Hotel Suites San Mateo San Francisco SFO

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 466 out of 1018 reviews
Rating 8 - Good. 223 out of 1018 reviews
Rating 6 - Okay. 167 out of 1018 reviews
Rating 4 - Poor. 90 out of 1018 reviews
Rating 2 - Terrible. 72 out of 1018 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating upon arrival.
Stayed 1 night in Mar 2025

10/10 Excellent

Tabitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and clean hotel. Friendly staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Elsie

Stayed 4 nights in Mar 2025

6/10 Okay

Maryuri

Travelled with family
Disliked: Cleanliness

Not good experience

It's not possible that this is a 3-star hotel. Your bathtub is dirty. It can't be considered a questionable cleanliness when your bed's backrest already looks worn out, like your furniture, and it's dusty. For me, it wasn't a pleasant experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Suresh

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good Overnight Stay

It is a business trip.. mostly outside .. just came for sleep
Stayed 5 nights in Mar 2025

8/10 Good

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Overall, was good
Stayed 7 nights in Mar 2025

10/10 Excellent

Brandon

Stayed 2 nights in Mar 2025

8/10 Good

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, easy parking and driving distance from many venues
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Stayed 1 night in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

4/10 Poor

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
The parking situation is a serious negative.
Stayed 1 night in Mar 2025

10/10 Excellent

Ericson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaye

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

John, Turlock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet after 10 PM
Stayed 1 night in Feb 2025

2/10 Terrible

Gabriel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely Not the Best…

I had stayed in this hotel 2 weeks in a row for work. Two different rooms in different buildings each week. The first week (King Suite in the main building with lobby below) was not bad and was actually a pretty routine stay for a Holiday Inn. However, the second week (King Suite in Building 3, which is 2 buildings south of the main building) was among my worse hotel stays. I was given a room on the third floor that shared a thin wall with the ice machine (Ice machine sounded like it was in my living room wall). You could hear people getting ice from the bedroom with the door closed! On my second night stay, it was around 7:30-8:00 while I was laying in bed, someone with a key to my room tired to enter(Entry failed due to engaging the deadbolt before laying down)! Could this have been a double booking? Late house keeping maybe? No matter the explanation, I find it completely unacceptable as I was left shaking and questioning my safety in the room for the night. When I tried calling the front desk on the room phone, I was met with a continuous message stating the phone was “to be inspected.” Upon trying to call the front desk from my mobile phone, I was unable to get through to anyone. Unfortunately with it being late and me having to wake up early, I put a chair in front of the door and went to bed. Upon confronting the front desk staff about the incident, I was met with an apology and reprogramming my room key. Nothing came of the situation until the manager was involved.
Stayed 4 nights in Feb 2025

6/10 Okay

Nicole

Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Karla

Stayed 2 nights in Feb 2025

6/10 Okay

fredniki

Liked: Staff & service
Disliked: Cleanliness
Cleanliness was very poor! Very outdated on the outside. Carpet and walls were stained badly. I checked into my room and there were dirty towels in the bathroom from the previous guest and trash under the bed near the side table.
Stayed 3 nights in Feb 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025