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Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

3.0 star property

Photo gallery for Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

Exterior
Suite, Multiple Beds
Property amenity
Exterior
Breakfast and dinner served, American cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

View map
330 N Bayshore Blvd, San Mateo, CA, 94401
  • Place, Coyote Point Park
    ‪13 min walk‬
  • Place, San Mateo County Event Center
    ‪3 min drive‬
  • Place, San Francisco Bay
    ‪5 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

8.6 out of 10
Excellent
(15 reviews)
  • 47 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.0 out of 10
Very good
(52 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.0 out of 10
Good
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(87 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Best Western Inn & Suites San Mateo - San Francisco Airport
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 1,241 reviews
The price is AU$166
includes taxes & fees
15 Nov - 16 Nov
Best Western Inn & Suites San Mateo - San Francisco Airport

About the area

San Mateo

Located in San Mateo (East San Mateo), Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG is within a 10-minute drive of San Mateo County Event Center and San Francisco Bay. .This hotel is 8.5 mi (13.8 km) from Kaiser Permanente Redwood City Medical Center and 8.6 mi (13.9 km) from Fox Theatre.

What's nearby

  • Coyote Point Park - 13 min walk - 1.1 km
  • San Mateo County Event Center - 3 min drive - 5.0 km
  • San Francisco Bay - 5 min drive - 9.3 km
  • Filoli - 15 min drive - 19.6 km
  • Miramar Beach - 25 min drive - 32.8 km

Getting around

  • San Mateo Station - 3 min drive
  • San Francisco Intl. Airport Station - 12 min drive
  • San Francisco Intl. Airport (SFO) - 14 min drive

Restaurants

  • ‪Rise Woodfire - ‬3 min drive
  • ‪Poplar Creek Golf Course - ‬15 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Totoro Ramen - ‬2 min drive
  • ‪Celia's Mexican Restaurant - ‬2 min drive

About this property

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG

Hotel with a restaurant, in the vicinity of San Mateo County Event Center
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG offers 172 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 172 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy American cuisine at Bistro 330, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 10:30 AM.
Bistro 330 - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 330

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 per person
  • Self parking fee: USD 25.00 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Mateo
Holiday Inn San Mateo
San Mateo Holiday Inn
Holiday Inn San Mateo Hotel
Holiday Inn Hotel San Mateo-San Francisco SFO
Holiday Inn Hotel San Mateo-San Francisco
Holiday Inn San Mateo-San Francisco SFO
Holiday Inn San Mateo-San Francisco
Holiday Inn Suites San Mateo
Holiday Inn Hotel Suites San Mateo San Francisco SFO

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 448 out of 1002 reviews
Rating 8 - Good. 206 out of 1002 reviews
Rating 6 - Okay. 176 out of 1002 reviews
Rating 4 - Poor. 94 out of 1002 reviews
Rating 2 - Terrible. 78 out of 1002 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie, Salinas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely appointed room, good bath products (Dove), comfortable bed!
Stayed 1 night in Aug 2025

6/10 Okay

Damien

Travelled with partner
Liked: Cleanliness, staff & service
Property was okay. Some problems with doors that keep making noise when opposite neighbor comes in and out. Some problems with faucet being way too hard to turn (in handicap room). Fridge door was busted and couldn't hold drinks. Only one luggage cart which was nowhere to be found at checkout time for 30+ min. Non smoking property but that's not really the case in the parking lots where some people did loiter and smoked their "medecinal" blend. Staff was helpful and attentive. Conveniently located close to the airport.
Stayed 4 nights in Aug 2025

10/10 Excellent

austin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
stayed for one night after landing in from SFO. It was pretty close and the suite was clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Yeng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the freeway. The front desk staff was welcoming and great. I booked the 2 bedroom suit and it was very spacious. Would definitely book this hotel again.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Stayed 1 night in Jul 2025

10/10 Excellent

catherine

Stayed 1 night in Jul 2025

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious
Stayed 1 night in Jul 2025

4/10 Poor

DALI

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Holiday Inn is our fam #1 choice when we have vacation. This is the worst i experienced. Breakfast and parking are not included (they did say that in Expedia, but I didn’t notice that). The building is old, room is small, sink is outside of bathroom-if someone does skincare later at night, the light is right on your face if you sleep on the bed close to the door. Cleaning lady is not very friendly- I asked extra towers, first day she did give me. But 3rd day she said I need to call front desk to get it- their front desk is not in the building, you need to bring your access card with you , walking to another building
Stayed 5 nights in Jul 2025

6/10 Okay

Albert

Was not giving points on my stay even though I am a rewards member room 3206
Stayed 3 nights in Jul 2025

2/10 Terrible

Julian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no where did it say we had to pay for parking until we got to the hotel and we were told it’s $25 per night. Our room smelled humid, there was a lot of things broken and missing from the rooms. We ordered towels and they took 4hrs to bring them. Where the paper toilet is located was dirty. the peep hole of the door was broken. No type of breakfast included.
Stayed 2 nights in Aug 2025

6/10 Okay

Kevin

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Marcos

Very nice stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Mela

Travelled with family
Liked: Cleanliness, room comfort

I would stay here again

The location feels safe, parking was spacious. Front desk staff are laid back and approachable. The building is well maintained, including the gym, indoor hot tub, and sauna. The hotel room was large, spacious, clean, and comfortable. My room had a mini fridge, closet, microwave, keurig, assortment of coffee and tea, dining table with two chairs, desk with rolling chair, cabinet, dresser, bedside table, flat screen tv, and two relatively comfortabel beds with 8 pillows in total. There was also an AC unit, as well as a large (clean) bathroom stocked with soap, body wash, lotion, shampoo, and conditioner. The water got very hot, which was lovely. The only complaints I have are that the walls were very thin, as I could hear people talking while walking down the halls. It felt as if our soft steps echoed through the floor of our room. I wish that the bathroom came stocked with a fan as those in the room can hear everything going on in the bathroom.
Stayed 1 night in Aug 2025

8/10 Good

enrique

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything with an exception of the A/C it wasn't working properly
Stayed 2 nights in Jul 2025

2/10 Terrible

cole

Stayed 1 night in Jul 2025

8/10 Good

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
I had to go front desk to request daily room service- towl replacement, etc. Otherwise, they assume you don't need it.
Stayed 4 nights in Jul 2025

6/10 Okay

patrick

Stayed 2 nights in Jul 2025

4/10 Poor

Lance

Stayed 1 night in Jul 2025

6/10 Okay

Wilfried

Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Javon

Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice place - close to the airport!

Spent a short night to catch an early flight from the airport at this hotel. The staff was wonderful and made an accommodation for breakfast vouchers that we were not able to utilize. The beds were comfortable and their room was spacious. Thanks for a great stay!
Stayed 1 night in Jul 2025