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SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Free breakfast
Outdoor pool, pool loungers
Laundry room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Place, Mission Bay Park
    ‪10 min walk‬
  • Place, University of San Diego
    ‪5 min drive‬
  • Place, SeaWorld
    ‪6 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(66 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(96 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Diego

Located in San Diego (Pacific Beach), SureStay Hotel by Best Western San Diego Pacific Beach is within a 5-minute drive of Mission Bay Park and Crystal Pier. .This golf hotel is 3 mi (4.8 km) from Mission Beach and 4.6 mi (7.4 km) from University of San Diego.

What's nearby

  • Mission Bay Park - 10 min walk - 0.9 km
  • Mission Bay - 18 min walk - 1.6 km
  • Mission Beach - 5 min drive - 4.9 km
  • University of San Diego - 5 min drive - 5.6 km
  • SeaWorld - 6 min drive - 7.1 km

Getting around

  • San Diego Coaster Sorrento Valley Station - 8 min drive
  • Balboa Avenue Transit Center Station - 12 min walk
  • San Diego Intl. Airport (SAN) - 20 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Campland Cantina - ‬4 min drive
  • ‪7-Eleven - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬6 min walk

About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel with free breakfast, near Mission Bay Park
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 guestrooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area, discounted use of a nearby fitness facility, and a vending machine.
A complimentary breakfast is included.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Renovated entire property - May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

Reviews

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 589 out of 1284 reviews
Rating 8 - Good. 325 out of 1284 reviews
Rating 6 - Okay. 176 out of 1284 reviews
Rating 4 - Poor. 96 out of 1284 reviews
Rating 2 - Terrible. 98 out of 1284 reviews

Reviews

8/10 Good

Sandeep

Travelled with partner
Liked: Cleanliness, amenities
Its a good place ,
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeanette, Glendale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful. Gina was great at check in/out. The gentleman that help when the smoke alarm went off after a very hot shower was very sweet and helpful. We will return.
Stayed 3 nights in Jun 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quality low price

It was perfect for the price. It’s not the ritz Carlton but for the price it was clean comfortable and convenient just a few minutes from I 5
Stayed 1 night in Jun 2025

4/10 Poor

Horacio

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed there for two nights. In those two days we never got room service, they never came to change our bed sheets and towels. The room had a weird smell and the bathroom door would not close. Overall it was not a pleasant experience.
Stayed 2 nights in Jun 2025

6/10 Okay

Terri

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms were clean and updated. Very small though, just room enough to walk around beds. Parking was tight, we worried we would not have a parking space when we returned to the hotel in the evening. Breakfast was fine, enough choices. Front desk staff was very friendly.
Stayed 3 nights in Jun 2025

8/10 Good

ANNE, PORTLAND

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Wished they d have hot tub! And the Fan /AC seems not working well! So warm at the room !
Stayed 1 night in Jun 2025

8/10 Good

Nicole

Travelled with family
Liked: Room comfort

Clean rooms. Free breakfast

This is a motel style Best Western. Our room was squeaky clean inside, couldn't find a single area for improvement visually. However, it had the faint smell of marijuana inside. Outside, the aesthetic is nice, but the stairwell by the lobby was gross. Needs a good clean out and power washing. Breakfast is free, but quite limited. Eggs that had a very strange consistency. Sausage. Waffles. No toast. Some muffins and yogurt. Overall, it was affordable and they do their best to make it nice. But really... They gotta do something about that stairwell.
Stayed 1 night in Jun 2025

6/10 Okay

Stephan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Your website told me to use a card to reserve to hotel. The card won't be charge. Whelp They charged it. Also the deposit was $100 for everybody but me. They Charge me $219. ON the CARD i was told they weren't going to charge. My mom past away that weekend. It was hard. Expedia lying made the trip even worst. I hate this company and will tell everyone i know how horrible there customer service was! 0/5 rating!
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From start to finish my stay was nothing short of amazing close to everything and Gina at the front desk was the best
Stayed 3 nights in Jun 2025

6/10 Okay

Nancy

Travelled with family
Liked: Staff & service, property conditions & facilities
Descent for the price, friendly staff, but very loud in the room above us
Stayed 2 nights in Jun 2025

6/10 Okay

Jamar

Stayed 4 nights in Jun 2025

4/10 Poor

Eugene

Needs some modernization. Not the cleanest either. Terrible internet. Few channels on the TV. Check-in intrusive with a mandatory document just short of a drug test. Stay somewhere else if possible.
Stayed 2 nights in Jun 2025

6/10 Okay

Kimber

Liked: Cleanliness
Disliked: Amenities
Friendly staff clean rooms.
Stayed 2 nights in Jun 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

susan

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, friendly staff, clean room with decent amenities but noisy if outward room and not enough parking if you arrive back at the property too late!
Stayed 2 nights in Jun 2025

8/10 Good

Keren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! The hotel is in a great location, with major attractions just 10–30 minutes away. Breakfast had a good variety and was regularly refilled, which was a nice touch. The room had a slight smell upon entry, but it quickly faded and wasn’t an issue. The bathroom was very clean. Parking can be limited if you arrive after 9 PM, but overall, I was happy with my choice and would definitely stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mariah

Stayed 1 night in Jun 2025

6/10 Okay

Sandra L

Liked: Staff & service
Disliked: Property conditions & facilities
This hote
Stayed 1 night in Jun 2025

4/10 Poor

Rajeev, Redmond

Disliked: Staff & service, property conditions & facilities
Room was not ready by check in time and the receptionist was rude by having me wait and not be willing to provide a room that was ready. Breakfast was not good As well
Stayed 1 night in Jun 2025

8/10 Good

Rigoberto

Travelled with partner
Liked: Staff & service, property conditions & facilities
Room was great just a bit noisy!
Stayed 1 night in Jun 2025

10/10 Excellent

Eddy

Stayed 1 night in Jun 2025

6/10 Okay

Harold

Stayed 1 night in Jun 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, amenities
breakfast was amazing, beds are nice, room was clean, it had a funny smell, like it was a little musty but all in all it was very nice. i would stay there again.
Stayed 1 night in Jun 2025