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SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

1 bedroom, desk, laptop workspace, blackout curtains
Daily continental breakfast for a fee
Laundry room
Outdoor pool, pool loungers
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Mission Bay Park
    ‪10 min walk‬
  • University of San Diego
    ‪5 min drive‬
  • SeaWorld
    ‪6 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(62 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(93 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

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4.0 out of 5, Very good, (1619)
The price is AU$177
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includes taxes & fees
26 Aug - 27 Aug
GreenTree Inn San Diego Mission Bay

About the area

San Diego

Located in San Diego (Pacific Beach), SureStay Hotel by Best Western San Diego Pacific Beach is within a 5-minute drive of Mission Bay Park and Crystal Pier. .This golf hotel is 3 mi (4.8 km) from Mission Beach and 4.6 mi (7.4 km) from University of San Diego.

What's nearby

  • Mission Bay Park - 10 min walk - 0.9 km
  • Mission Bay - 18 min walk - 1.6 km
  • Mission Beach - 5 min drive - 4.9 km
  • University of San Diego - 5 min drive - 5.6 km
  • SeaWorld - 6 min drive - 7.1 km

Getting around

  • San Diego Coaster Sorrento Valley Station - 8 min drive
  • Balboa Avenue Transit Center Station - 12 min walk
  • San Diego Intl. Airport (SAN) - 20 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Campland Raised Cantina - ‬4 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Super Bloom - ‬3 min drive
  • ‪Jack in the Box - ‬2 min drive

About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel with free parking, near Mission Bay Park
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 guestrooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area, discounted use of a nearby fitness facility, and a vending machine.
Continental breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Renovated entire property - May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 547 out of 1213 reviews
Rating 8 - Good. 316 out of 1213 reviews
Rating 6 - Okay. 164 out of 1213 reviews
Rating 4 - Poor. 89 out of 1213 reviews
Rating 2 - Terrible. 97 out of 1213 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Francisco

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Not the worst hotel but could have been better.

The fridge didn't work, they told us they will take care of it the next day. This was around 6pm the day we checked in. Nobody came the next day. They told us the ice machine didn't work when we checked in. The next day we saw people using it. So we had no fridge and was told the ice machine was broke we had no way to cool anything while in the room. The air conditioner was pointed to the floor so it took a while to cool the room also.
Stayed 2 nights in May 2025

10/10 Excellent

Whitney

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Leydy

Travelled with family
Liked: Staff & service
For the rate is ok, pros breakfast area well maintained, staff helpful, parking on site. cons very small pool, can improve in cleanliness, upgrade bathrooms.
Stayed 3 nights in May 2025

10/10 Excellent

Mikaele

Stayed 2 nights in May 2025

8/10 Good

Graciela

Stayed 1 night in May 2025

10/10 Excellent

Ariadne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

DONALD

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy loved it
Stayed 1 night in May 2025

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the front desk was super nice and easy to talk to. He seemed relaxed and enjoying his job.genuine smile
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jordan

Stayed 3 nights in May 2025

6/10 Okay

Sophia

Travelled with partner
Liked: Cleanliness
Was quiet and had a good view
Stayed 2 nights in Apr 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Amenities
A nice hotel for a good price! Costumer service was amazing, rooms were clean… restroom tub was just a bit dirty but other than that it was a great and safe stay. I 100% recommend:)
Stayed 1 night in May 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Will never return here

Will never stay here again, not sure why the reviews are so good. Staff was nice but the room was very loud next to the main street, bath tub was revolting and room I booked was not what I received. On top of all that the hotel charged me extra and when I called they could not tell me where it came from so I had to dispute with my credit card. Will avoid this place in the future.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Stayed 1 night in Apr 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly.

Nice clean rooms. Check in and out was breeze. Just no extra toilet paper and room was out of tissue.
Stayed 1 night in Apr 2025

10/10 Excellent

Byron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Stayed 1 night in Apr 2025

10/10 Excellent

Hortencia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Princess M

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The front desk service was amazing and they were all kind. Would have liked a fan to ventilat the restroom. And cleaner towels. Good thing we brought extras. But the breakfast was enjoyable. :)
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Trip

When it is just a weekend trip to San Diego, you want a hotel that is not far from places you want to go and Surestay Hotel was just that. The staff was so nice and friendly. The room was clean and cozy. I would definitely come back to Surestay on my next San Diego trip.
Stayed 2 nights in Apr 2025