SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(111 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(85 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

7.4 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed Room Ground Floor Pet Friendly Flat Screen Television Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

2 Queen Bed Room Ground Floor Pet Friendly Flat Screen Television Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 4

Mobility Accessible Queen Room with Roll In Shower

  • Sleeps 2

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave And Refrigerator, Grab Bar, High Speed Internet Access

  • Sleeps 2

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About the area

San Diego

Located in San Diego (Pacific Beach), SureStay Hotel by Best Western San Diego Pacific Beach is within a 5-minute drive of Mission Bay Park and Crystal Pier. .This golf hotel is 3 mi (4.8 km) from Mission Beach and 4.6 mi (7.5 km) from University of San Diego.

What's nearby

  • De Anza Cove Park - 8 min walk - 0.7 km
  • Mission Bay Park - 10 min walk - 0.9 km
  • Capehart Park - 12 min walk - 1.0 km
  • Mission Bay Golf Course - 15 min walk - 1.3 km
  • Mission Bay - 18 min walk - 1.6 km

Getting around

  • San Diego Coaster Sorrento Valley Station - 9 min drive
  • Balboa Avenue Transit Center Station - 12 min walk
  • San Diego Intl. Airport (SAN) - 20 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Campland Cantina - ‬4 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Super Bloom - ‬3 min drive
  • ‪7-Eleven - ‬4 min walk

About this property

SureStay Hotel by Best Western San Diego Pacific Beach

SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 guestrooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area, discounted use of a nearby fitness facility, and a vending machine.
A complimentary breakfast is included.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 724 out of 1560 reviews
Rating 8 - Good. 396 out of 1560 reviews
Rating 6 - Okay. 214 out of 1560 reviews
Rating 4 - Poor. 100 out of 1560 reviews
Rating 2 - Terrible. 126 out of 1560 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Maharaja

Liked: Cleanliness, property conditions & facilities
Osm
Stayed 2 nights in Dec 2025

6/10 Okay

Rajiv

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room floor was too sticky, bathroom was good.
Stayed 4 nights in Dec 2025

2/10 Terrible

Yesenia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms smelled so bad the breakfast was terrible and cold it was just very terrible hotel I wish I can get a partial refund for the bad experience for sure won’t be staying there again
Stayed 2 nights in Dec 2025

6/10 Okay

John

Travelled with partner
Liked: Property conditions & facilities
Did not make up room or provide clean towels for next day, had to ask for towels. Room very small, just adequate, would not go back.
Stayed 2 nights in Dec 2025

2/10 Terrible

Romal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smell bad, no air inside too And air conditioner was broken
Stayed 3 nights in Dec 2025

10/10 Excellent

Jenny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Super convenient
Stayed 1 night in Dec 2025

10/10 Excellent

Jorge, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Egg, cereal waffle bread coffee
Stayed 1 night in Dec 2025

8/10 Good

Cherie

Stayed 2 nights in Dec 2025

4/10 Poor

Kathleen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very run down. We asked to have our room cleaned (twice) and new towels, but it was never done. Breakfast is pretty low quality and did not include much options.
Stayed 5 nights in Dec 2025

2/10 Terrible

Alyssa

Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Stayed 1 night in Dec 2025

8/10 Good

Emmanuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and would definitely come back again It’s also nice how there is a 7-11 behind it which is cool.
Stayed 1 night in Dec 2025

4/10 Poor

Briana

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Limited breakfast menu. Limited hours.
Stayed 3 nights in Nov 2025

10/10 Excellent

Virginia

Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Stayed 2 nights in Dec 2025

10/10 Excellent

Francisco

Stayed 1 night in Dec 2025

8/10 Good

Xuan

Liked: Cleanliness, property conditions & facilities
good
Stayed 2 nights in Dec 2025

10/10 Excellent

Sandra

Stayed 1 night in Dec 2025

2/10 Terrible

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Roaches and weed
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel, Benicia

Liked: Cleanliness, amenities, property conditions & facilities
Front counter staff were very friendly and the price was very reasonable.
Stayed 1 night in Dec 2025

2/10 Terrible

Tyler

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Room was 3.5 stars. Limited parking. Was threatened that my security deposit would be kept if I didn’t unhook or park on the street. I didn’t feel welcome at that point and didn’t want anything I did to “impact my security deposit ". Not horrible but after that it ruined my day.
Stayed 1 night in Dec 2025

8/10 Good

Cyrus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room door was sticky and hard to open. No hosekeeping for a 3 night stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great customer service at check in. Real quick check in and had everything organized from our reservation
Stayed 1 night in Dec 2025

10/10 Excellent

Danilo

Stayed 1 night in Dec 2025

10/10 Excellent

Saul

Stayed 1 night in Dec 2025