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SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool, pool loungers
Exterior
Free breakfast
Laundry room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Place, University of San Diego
    ‪5 min drive‬
  • Place, Mission Beach
    ‪5 min drive‬
  • Place, SeaWorld
    ‪6 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(102 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(70 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Diego

Located in San Diego (Pacific Beach), SureStay Hotel by Best Western San Diego Pacific Beach is within a 5-minute drive of Mission Bay Park and Crystal Pier. .This golf hotel is 3 mi (4.8 km) from Mission Beach and 4.6 mi (7.4 km) from University of San Diego.

What's nearby

  • Mission Bay Park - 10 min walk - 0.9 km
  • Mission Bay - 18 min walk - 1.6 km
  • University of San Diego - 5 min drive - 5.6 km
  • Mission Beach - 5 min drive - 4.5 km
  • SeaWorld - 6 min drive - 7.1 km

Getting around

  • San Diego Coaster Sorrento Valley Station - 8 min drive
  • Balboa Avenue Transit Center Station - 12 min walk
  • San Diego Intl. Airport (SAN) - 20 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Campland Cantina - ‬4 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪7-Eleven - ‬4 min walk
  • ‪Starbucks - ‬6 min walk

About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel with free breakfast, near Mission Bay Park
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 guestrooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area, discounted use of a nearby fitness facility, and a vending machine.
A complimentary breakfast is included.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Renovated entire property - May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 619 out of 1334 reviews
Rating 8 - Good. 333 out of 1334 reviews
Rating 6 - Okay. 186 out of 1334 reviews
Rating 4 - Poor. 94 out of 1334 reviews
Rating 2 - Terrible. 102 out of 1334 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Don’t take children due to certain conditions

The breakfast was good. The bathroom was not so up to part. There was mold on the ceiling, the fan didn’t work, there was not enough towels and very few wash towels, those provided was not clean enough, so I had to go out and purchase both wash and body towels for my family. The pool was full of flowers/leaves from the trees and my grandson tried cleaning them out with the pool net but it had a hole in it, so we weren’t able to swim. That was a bomber! The representative Gina was very nice and had great communication and hospitality!
Stayed 2 nights in Aug 2025

10/10 Excellent

Yuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We live in San Diego. What we expect to stay at a hotel is privacy, that is number one. Check in time and a washing machine issue, both time the stuff did great help. Thank you.
Stayed 2 nights in Aug 2025

10/10 Excellent

Her Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, easy access to attractions!
Stayed 2 nights in Aug 2025

4/10 Poor

Cindy

Travelled with family
Disliked: Amenities
This property is conveniently located. The service from staff was acceptable but not anything out of the ordinary. The breakfast was disgusting, and not many options to choose from. The coffee was so diluted that many guests left the coffee cups sitting on the countertop and no attendant cleaned them up while we were in the break area. The room smelled bad, and the beds were uncomfortable. I have stayed at several economic hotels but by far this is the worst I’ve stayed at.
Stayed 2 nights in Aug 2025

4/10 Poor

Monica

Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelled so much of fumes like fresh paint but the paint was obviously old. AC is a wall unit , did not cool at all , only made it humid. I called front office requesting a new room or a fan & they stated they could not accommodate. Nor did they have fans ! I mean for 150$ I assumed they would be better . Only good thing was free parking .. didn’t try their breakfast
Stayed 1 night in Aug 2025

8/10 Good

Kristin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was pleasant and nice. The inside and outside was very clean and well kept, the only issue was a homeless person living in their suv parked in one of the parking spots and the parking lot is already small and limited. Other than that it was clean, quiet and nice stay.
Stayed 2 nights in Aug 2025

8/10 Good

Jesus

Breakfast was great, room is good. I called front desk to ask what time was Breakfast. Her response was its on the card. She refused to give us a hour. So we called again now that time they told us the time.
Stayed 1 night in Aug 2025

6/10 Okay

Cindy

Travelled with family
The bed didn’t feel like a queen it felt like a full
Stayed 3 nights in Aug 2025

8/10 Good

Mathew

Travelled with partner
Liked: Staff & service, property conditions & facilities
I like how close it is to everything around san diego everything is less than 20 minutes away. Would stay again
Stayed 3 nights in Aug 2025

8/10 Good

lorenzo, CHICAGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Convenient. Nice staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis

Stayed 3 nights in Aug 2025

10/10 Excellent

Terri-Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a very comfirtable stay. Its in the heart of all my favorite places & people. Im grom San Diego & can stay anywhete in town, but I choose Sure Stay.
Stayed 1 night in Aug 2025

4/10 Poor

Enoc

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms were clean. Next door to us they started to play loud music at 2am in the morning that woke me up and you can hear the traffic .
Stayed 1 night in Aug 2025

10/10 Excellent

Alessandra

Stayed 3 nights in Jul 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent client's , really knowledgeable professional
Stayed 1 night in Aug 2025

6/10 Okay

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was small but it was cool for the days stayed
Stayed 2 nights in Jul 2025

6/10 Okay

Felipe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was afortable, breakfast, very strategic to visit diferent atractions in San Diego.
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco, Escondido

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive desk staff
Stayed 2 nights in Aug 2025

8/10 Good

Corey

Business traveller
Liked: Cleanliness, property conditions & facilities
Decent accommodations. However, the rooms are small. Housekeeping never cleaned or provided towels during my entire four day stay. I was informed on the second day you must request housekeeping and they only service rooms every other day. I got my own towels from the front desk every day. Housekeeping did not service my room on the second day either. I was not told about the housekeeping schedule when I checked in.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 5 nights in Jul 2025

10/10 Excellent

TU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need fresh air spray in side.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Keith

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Jul 2025

10/10 Excellent

Vincent

Stayed 1 night in Jul 2025