staff was great, but for me, the property didn’t align with the service. The lobby had a modern look, so I automatically assumed it would be similar to all other Springhill Suites i’ve stayed at. 1 of the 2 elevators service had expired, they were both sketchy on the ride up and as soon as we stepped out of the elevator going up to our room, the appearance alone was outdated, more so when we got in to our room. the room was crowded, curtain and windows were dirty, toilet was very similar to a public restroom, water temperature in the shower was too hot, even at the coldest setting which was almost shutting it off and worst part was the AC unit did not cool the room to our liking, regardless of setting it to the lowest temperature (temp was in the 90s during the day and we were on the top floor). We didn’t feel the need to alert staff because we were only in our room to sleep, gone for most of the day. Needless to say, unfortunately we will not be staying at this location again, although this will not stop us from staying at Marriott hotels.