2/10 Terrible
Julie
Travelled with family
14 Nov 2025
Disliked: Cleanliness, staff & service, amenities
This room had levels of disgust that I haven’t seen in a long time. We got two of the two room suites and as we all finally unpacked and were getting ready to climb into bed, I opened the pull out bed and it was disgusting and covered in brown stains. Instead of having my daughter sleep on that I told her that she could sleep with me and then when we went to crawl into my bed, it also had stains on the sheets. It’s 10:30pm and I’m exhausted and now go down to the front office with the pictures of the stains l. The manager on duty apologized and had a solution of giving me a cover and sheet set for the pull out couch. I told him absolutely not would I put my daughter on that stained mattress even with a cover. Gross!! For my bed, it was only the sheets so he said that he would send the sheets up to our room. They brought the sheets up in a bag and just hung the bag on the handle of our door. I changed the sheets and collapsed into bed but still grossed out. Unfortunately this is a hotel that we will officially take off of our list. The building itself was rundown with things peeling off the wall and needing some major renovations. But the basics really should be a clean bed.
Julie
Stayed 1 night in Oct 2025
