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Extended Stay America Suites - Redlands

2.5 star property

Photo gallery for Extended Stay America Suites - Redlands

Lobby
Exterior
Lobby
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Desk, laptop workspace, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Gym
  • Parking included

Explore the area

View map
1700 Orange Tree Lane, Redlands, CA, 92374
  • Place, Loma Linda University
    ‪5 min drive‬
  • Place, Loma Linda University Medical Center
    ‪5 min drive‬
  • Place, National Orange Show Events Center
    ‪7 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property
Citrus Suites Redlands Loma Linda Hotel
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 1,006 reviews
The price is AU$169
includes taxes & fees
16 Nov - 17 Nov
Citrus Suites Redlands Loma Linda Hotel

Reviews

Extended Stay America Suites - Redlands Reviews

6.4

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 243 out of 738 reviews
Rating 8 - Good. 122 out of 738 reviews
Rating 6 - Okay. 85 out of 738 reviews
Rating 4 - Poor. 94 out of 738 reviews
Rating 2 - Terrible. 194 out of 738 reviews

Reviews

4/10 Poor

Laura

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room didn’t look clean the First Lady I came in contact with at the property Mariana I belive her name was, she totally had attitude and seem bother that I was a bit early for check in didn’t seem like she was happy to be working n the front door even tho it has a sign saying doors remind look to open with room keep where open the whole time u didn’t have to use key u could just open then without free breakfast is granola bar or small muffins coffee and water for oatmeal we will def never used this location we had an emergency so we had no choice but to book at that hotel should of read reviews before
Stayed 2 nights in Aug 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Kimberly, Redlands

Business traveller, Travelled with pets, Travelled with partner
Not bad in a pinch but did not offer any dishes or silverware or glasses in the it being an extended stay I thought was quite inconvenient. Also found two roaches in the bedroom and no remote for the TV.
Stayed 1 night in Aug 2025

10/10 Excellent

Roman

Stayed 1 night in Aug 2025

10/10 Excellent

MELQUIADES

Stayed 7 nights in Jul 2025

2/10 Terrible

javier

Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Austin

Stayed 1 night in Jul 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff at check in was unpleasant, unfriendly. Proceeded to room, hall smelled like body odor, rugs and walls stained. Woman in elevator stated she asked to be moved twice because of unclean rooms. Entered room and was immediately yelled at by a half naked man that was awakened when we entered his room. Another guest witnessed this and took the stairs down to the lobby to warn the desk clerk. He was talking to the clerk as we re-entered the lobby. Clerk was standing there with a smirk on her face. No apology, no sense of responsibility, just offered a refund which we gladly accepted. Definitely let her know how we felt on our way out.
Stayed 1 night in Jul 2025

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Stayed 13 nights in Jul 2025

8/10 Good

Ladora

Stayed 2 nights in Jul 2025

6/10 Okay

Rene

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The exterior of the property was relatively well, little bit disappointed in the room.Though had a nasty weird smell of roach in the bathroom.
Stayed 1 night in Jul 2025

2/10 Terrible

Chris

Travelled with partner
Disliked: Staff & service, amenities
Despite saying debit or credit cards with Visa or MasterCard Logos are accepted at their establishment they would not take my VISA debit or credit card because it was issued by an online bank. Now these deblt and credit cards have the same Visa and MasterCard logos as traditional brick and mortar bank cards and are backed by actual banks I was told they could be used fraudulently and therefore they were calling me a thief because I didn't have a traditional bank. I am a one zero zero percent disabled Veteran who feels I fought for freedoms in this country but I didn't even have the freedom to use a card from an online bank that is backed by the FDIC. I will never step foot on one of their properties again and urge all Vets and anyone in Uniform to do the same!
Stayed 1 night in Jul 2025

6/10 Okay

Daniel

Stayed 1 night in Jul 2025

6/10 Okay

felicita

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

2/10 Terrible

Zulma

Stayed 2 nights in Jul 2025

10/10 Excellent

Brian marco

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

2/10 Terrible

Cindy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was woken up with loud fire alarm at 7:30 in my room I evacuated for about 1 hour and I was able to recover my belongings and I checked out right away I couldn’t continue my stay the whole thing was stressful and overwhelming, smell of smoke burning water everywhere in the lobby and laundry room and hall way . No communication whatsoever from staff they were under staff when this was going on . We just had to figure out what to do . Also furniture was torn up in the room the chair look like the one someone would trow out it’s worn out to the point it’s missing the layers and the sponge was exposed. Not the cleanest . They offer breakfast in the morning which is a muffin and oatmeal and granola bar that’s it no coffee or drinks… according to the front desk that’s what they serve. No one was able to even get that with what was going on with the fire from the laundry room… fire department came . The one guy at the front desk was overwhelmed… yeah not returning there this was my first time there. An my last ..
Stayed 1 night in Jun 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, safe and clean.

We checked in after 1230am and the front desk was super helpful, I can't remember his name at moment but he was genuine, helpful and friendly. The hotel was very nice and safe. It was a nice room and clean. I'd stay there again anytime!
Stayed 1 night in Jun 2025

2/10 Terrible

Kirk, Huntsville

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
For what we paid, this is absolutely not what we expected. This was worse than a Motel 6. The carpet was filthy in the hallway, the shower kept filling and there was mold around fixtures. The bar in the shower has broken parts. The pillows had no pillow cases which we had to ask for and no toilet paper in the room. The hallway and room smelt like cigar smoke even though it says non-smoking. Yes, they did say breakfast was takeaway but what they called breakfast was an absolute joke. No coffee was available, and we were told by another guest who apparently had been there a few days that they took away the coffee and that each time he came to get breakfast the pastries were stale. All they had were mini muffins in plastic, soft granola bars and instant oatmeal packets. There was a coffee machine but no coffee, you could only get hot water. Shut that place down or lower the price because it's not worth the money. Have stayed at this same hotel chain before and never had it been this terrible. Do better or reduce your price. What a waste of money. Trying to add photos but it won't let me.
Stayed 1 night in Jun 2025

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Jeremiah

Stayed 1 night in Jun 2025

4/10 Poor

Crystal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Spend the extra $40 and stay somewhere eles

This hotel is an alternative housing location for those without a home.
Stayed 1 night in Jun 2025

6/10 Okay

David

Travelled with family
Disliked: Amenities, property conditions & facilities
The best quality of this motel is it's location, centrally located in Redlands. Convenient and quick to surrounding areas. My room cards stopped working at 10am, with a 11am checkout. Breakfast bag does not exist. Not even coffee offered. Hot water with 4 types of package oatmeal, hot chocolate packs, 2 muffins and one snack bar are the available choices. No protein of any kind, no juices or milks. No fresh fruit. All guests must present ID. The staff were professional and courteous. No curtains on window, just blinds. Full size refrigerator and microwave. Stove is a mini top with loud exhaust fan. No closet, just shelves with an attached bar. No room cleaning service unless you specifically ask for it, but they dont tell you this when you check in. This is a place to stay solo or on a work trip. Not a family friendly vacation spot. Won't stay here again. Room was clean just don't look too closely at the bottom of the refrigerator or under the sinks.
Stayed 2 nights in Jun 2025