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Hotel Riu Palace Palmeras - All Inclusive

4.0 star property

Photo gallery for Hotel Riu Palace Palmeras - All Inclusive

3 bars/lounges, poolside bar
Snack bar
Front of property – evening/night
Reception
2 outdoor pools, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Laundry

Explore the area

View map
Avenida de Estados Unidos de America, 1, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Yumbo Shopping Center
    ‪5 min walk‬
  • Place, English Beach
    ‪7 min walk‬
  • Place, Maspalomas Dunes
    ‪17 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪24 min drive‬

Room options

View all photos for Standard Double Room, Balcony

In-room safe, free cots/infant beds, free WiFi, bed sheets

Standard Double Room, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Double Room, Balcony, Garden View

In-room safe, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room, Balcony, Sea View

In-room safe, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Grand Double Room, Balcony

Grand Double Room, Balcony

Grand Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

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About the area

San Bartolomé de Tirajana

With a stay at Hotel Riu Palace Palmeras - All Inclusive in San Bartolomé de Tirajana (Playa del Ingles), you'll be within a 5-minute drive of Yumbo Shopping Center and Maspalomas Dunes. .This all-inclusive property is 14.1 mi (22.7 km) from Amadores Beach and 3.6 mi (5.7 km) from San Agustin Beach.

What's nearby

  • Yumbo Shopping Center - 5 min walk - 0.5 km
  • English Beach - 7 min walk - 0.6 km
  • Maspalomas Dunes - 17 min walk - 1.5 km
  • San Agustin Beach - 6 min drive - 3.8 km
  • Maspalomas Lighthouse - 9 min drive - 6.4 km

Getting around

  • Gran Canaria Airport (LPA) - 32 min drive

Restaurants

  • ‪Zum Blauen Engel - ‬7 min walk
  • ‪Tipsy Hammock - ‬9 min walk
  • ‪Hard Rock Cafe Gran Canaria - ‬6 min walk
  • ‪Gutschi's Bar - ‬3 min walk
  • ‪Swiss Juhui Bar (Ex Wisi's Bar) - ‬2 min walk

About this property

Hotel Riu Palace Palmeras - All Inclusive

All-inclusive property with 2 restaurants and 2 outdoor pools
Hotel Riu Palace Palmeras - All Inclusive offers 274 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 274 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a fitness center and bicycles to rent. This property also features complimentary wireless internet access and babysitting (surcharge).
Satisfy your appetite at Main Restaurant, one of the property's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Main Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Fusion restaurant - This theme restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open daily.
Lobby bar - Onsite bar. Guests can enjoy alfresco dining (weather permitting). Open daily.
Lounge bar - Onsite bar. Guests can enjoy alfresco dining (weather permitting). Open daily.
Grill - This bar specializes in barbecue and serves breakfast and lunch. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included

Land activities

Fitness facilities
Kids club

Entertainment

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fusion restaurant
  • Grill
  • Lobby bar
  • Lounge bar
  • Main Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number h-35/1/0000192

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Hotel Riu Palmeras
Hotel Riu Palmeras San Bartolome de Tirajana
Riu Hotel Palmeras
Riu Palmeras
Riu Palmeras Hotel
Riu Palmeras San Bartolome de Tirajana
Riu Palmeras All Inclusive
Hotel Riu Palmeras
Hotel Riu Palace Palmeras - All Inclusive Hotel
Hotel Riu Palace Palmeras All Inclusive
Hotel Riu Palace Palmeras - All Inclusive All-inclusive property

Reviews

Hotel Riu Palace Palmeras - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 136 out of 242 reviews
Rating 8 - Good. 80 out of 242 reviews
Rating 6 - Okay. 22 out of 242 reviews
Rating 4 - Poor. 2 out of 242 reviews
Rating 2 - Terrible. 2 out of 242 reviews

Reviews

10/10 Excellent

SCOTT, WHITTIER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Very friendly staff especially David at reception answered all my questions and such an enthusiastic employee. The hotel is 230 rooms or so so not gigantic which I enjoyed. Plenty of lounge chairs at pool and easy walk to the beach where you do have to go down 3 floors of stairs as its a cliff. The quality of buffets was excellent and rotated daily. Would definitely recommend.
Great architecture similar to a Miami hotel
Stayed 5 nights in Jul 2025

10/10 Excellent

mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always all over the details, this is an amazing hotel with great staff. Real pride is taken in the property and the food is top notch
Stayed 7 nights in May 2025

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay - early May 2025

Really lovely hotel, made event better by the staff. They were attentive, friendly and couldn't do enough for us. Very clean and modern pool area. Food was lovely with a wide choice at every meal.
Stayed 7 nights in May 2025

10/10 Excellent

Bojan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a view from my 6th floor room

What an amazing property. Loved the view from my terrrace on the 6th floor!! The pool below, palm trees and beyond the sand dunes and sea. Reflecting in the sun. Morevover, the breakfast is superb.
Stayed 2 nights in May 2025

10/10 Excellent

Arve, Oslo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff.
Stayed 6 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb resort with great staff, lovely area and tasty foods.
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel and staff!

Stayed 6 nights in Jan 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not as good as I have had there before

I have stayed here a number of times before - it is clean, modern, well furbished and well located 5 mins walk from either the Yumbo or the Beach. It has two good pools and entertainment nightly. It was full on my recent visit and unfortunately for some reason staff were reserving large numbers of loungers before dawn each morning for guests who actually sometimes didn't use them during the day. This was annoying as these were in the best spots which meant you had to keep trying to move around to find the sunshine. I am not sure why certain people got such service but it didnt seem terribly fair. The food I found rather predicatable and repetitive and could have done with some more imagination - it is fine, but is rather "same again" day in and day out. Compared to times I have stayed before you could tell it was full because the level of service wasn't quite as good as I have had before. But it is a good place to stay especially if you don't mind buffet food - the speciality restaurant which has to be booked is excellent. A call out for my cleaner - garden room 34. She was excellent.
Stayed 7 nights in Nov 2024

2/10 Terrible

Russell

Stayed 7 nights in Nov 2024

10/10 Excellent

Jose Luis

Stayed 3 nights in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2024

10/10 Excellent

mark

Stayed 7 nights in May 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive

Staff all amazing pleasant helpful friendly. Good variety of quality food many cooked as you wait. Room serviced daily Flame heaters are NOT eco friendly and simply heat air into sky
Stayed 10 nights in Jan 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the beach. Food and drink options throughout the day were excellent. I really enjoyed the extra effort made for Christmas. Evening entertainment was not always worth staying for, but hotel was convenient to yumbo center.

2/10 Terrible

jing

Stayed 1 night in Dec 2022

10/10 Excellent

Carol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our twins and it was the best hotel we ever stayed in. The staff are amazing and so helpful, the food was out of this world and we cannot wait to return
Stayed 7 nights in Sep 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing stay, clean a comfortable room, great choice of food, all the staff were very friendly
Stayed 4 nights in Jun 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel and food
Stayed 7 nights in Mar 2022

10/10 Excellent

Petre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all inclusive approach is a winner
Stayed 7 nights in Apr 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, super clean with friendly staff. Great food selection.
Stayed 21 nights in Jan 2022

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury & Classy

Cleanliness was fantastic, best all inclusive food I’ve had . David the waiter is fantastic . Looking to return in October.
Stayed 7 nights in Jan 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, clean and friendly

Rooms are small but very clean, modern and comfortable with balcony overlooking the pools / sea and large bathroom with twin sinks and rain shower. Staff are all friendly and helpful. All-inclusive with a good choice of drinks in the bars and a wide variety of food in the restaurant of a reasonable standard. Choice of two unheated pools with comfortable loungers and free towels and a pool bar for drinks and snacks. Good quality evening family entertainment. Well-appointed gym. Handy luggage storage and shower facilities mean that if you have time to kill between checking out of your room and catching your flight you can stay and enjoy the pool. Short walk from the beach, Yumbo, Cita etc. Only negative was late night noise from nearby bars.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021