Tru by Hilton San Antonio Lackland Sea World

2.5 star property

Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Business centre
Lobby
Exterior
Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk

Explore the area

Map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • San Antonio SeaWorld
    ‪7 min drive‬
  • Aquatica San Antonio Waterpark
    ‪7 min drive‬
  • Lackland Air Force Base Visitor Center
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

San Antonio

With a stay at Tru by Hilton San Antonio Lackland Sea World in San Antonio (Far West Side), you'll be within a 15-minute drive of Lackland Air Force Base and Lackland Air Force Base Visitor Center. .This hotel is 12 mi (19.4 km) from San Antonio River and 13.2 mi (21.3 km) from River Walk.

What's nearby

  • Ingram Park Mall - 5 min drive - 6.8 km
  • Lackland Air Force Base - 6 min drive - 7.6 km
  • San Antonio SeaWorld - 7 min drive - 8.3 km
  • Aquatica San Antonio Waterpark - 7 min drive - 8.3 km
  • Lackland Air Force Base Visitor Center - 7 min drive - 10.2 km

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Burger Boy - ‬16 min walk

About this property

Tru by Hilton San Antonio Lackland Sea World

Hotel in San Antonio with free breakfast and a 24-hour fitness center
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 73 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and barbecue grills.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 4.32 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 49 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 4.32 per day
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 647 out of 1044 reviews
Rating 8 - Good. 212 out of 1044 reviews
Rating 6 - Okay. 77 out of 1044 reviews
Rating 4 - Poor. 48 out of 1044 reviews
Rating 2 - Terrible. 60 out of 1044 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, League city

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have what was supposed to be in the room but the staff was amazing with placing the items in there immediately.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Darnell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Merlin

Stayed 2 nights in Jan 2025

10/10 Excellent

Radames

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport , shopping , air force base etc
Stayed 4 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Donnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Very clean The inshower soaps smelled amazing The lady at the desk was super friendly and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Burney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

My forever go-to hotel

My 1st time at this hotel. The lobby was tremendous and spacious. I can’t even describe it. The front desk personnel were very, very, nice. I requested a ground floor room and they gave me one. Super ! The room was adequate size and the t.v. was on with a personal welcome on it. The beds were so comfortable.There were more than enough towels and sundries. The breakfast was super with a large variety of foods. A nice patio with several tables and chairs. I am definitely staying at this hotel every time I come to San Antonio from now on. Absolutely!
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tina

Liked: Property conditions & facilities

Great check in

Check in was extremely fast and Sara was amazing; super friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Roberto

Stayed 1 night in Dec 2024

10/10 Excellent

Jesus

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Ruben A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dawn

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

glenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Gregorio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room. Clean and smelled good. Also loved the breakfast. Very yummy. Rosa and Raul, that prepared the breakfast downstairs, eggs….potatoes, crunchy bacon…..were very intentive to all of us breakfast motel stayers, while we were making our plates…. They also had some amazing homemade Salsita!!!! Sabroso🙌 So tasty!! Thank you again ❤️❤️❤️
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service
Very nice place near from river walk
Stayed 1 night in Dec 2024

10/10 Excellent

Damian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel with friendly Staff, complete breakfast, an indoor pool, and pet friendly, 15 min from the Alamo, 20 min from Six Flags. Hi Recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Esmeralda

Everything was good
Stayed 1 night in Jan 2025

4/10 Poor

Hilda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Disastrous check in and lots of confusion with room assignment.
Stayed 2 nights in Dec 2024