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Tru by Hilton San Antonio Lackland Sea World

2.5 star property

Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Free daily full breakfast
Exterior
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • Place, Baptist Emergency Hospital - Westover Hills
    ‪3 min drive‬
  • Place, Ingram Park Mall
    ‪4 min drive‬
  • Place, Joint Base San Antonio
    ‪4 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(66 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.6 out of 10
Excellent
(104 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility/Hearing Accessible

  • Sleeps 4

Similar properties

Lobby
Hampton Inn & Suites San Antonio Lackland AFB SeaWorld
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,285 reviews
The price is AU$161
includes taxes & fees
29 Mar - 30 Mar
Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

About the area

San Antonio

With a stay at Tru by Hilton San Antonio Lackland Sea World in San Antonio (Far West Side), you'll be within a 15-minute drive of Lackland Air Force Base and Lackland Air Force Base Visitor Center. .This hotel is 12 mi (19.4 km) from San Antonio River and 13.2 mi (21.3 km) from River Walk.

What's nearby

  • Baptist Emergency Hospital - Westover Hills - 3 min drive - 6.0 km
  • Westover Hills Lung Center - 4 min drive - 6.4 km
  • Ingram Park Mall - 4 min drive - 7.2 km
  • Joint Base San Antonio - 4 min drive - 7.2 km
  • Lackland Air Force Base - 5 min drive - 7.6 km

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪QuikTrip - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Dutch Bros Coffee - ‬18 min walk
  • ‪Burger Boy - ‬16 min walk

About this property

Tru by Hilton San Antonio Lackland Sea World

Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 73 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and barbecue grills.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 5.41 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 49 per accommodation, per stay
  • 1.78 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 5.41 per day
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 724 out of 1160 reviews
Rating 8 - Good. 229 out of 1160 reviews
Rating 6 - Okay. 93 out of 1160 reviews
Rating 4 - Poor. 57 out of 1160 reviews
Rating 2 - Terrible. 57 out of 1160 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rolando, Arlington

Liked: Cleanliness, property conditions & facilities
Great location stay.
Stayed 3 nights in Nov 2025

8/10 Good

Bart van der

Stayed 2 nights in Dec 2025

10/10 Excellent

Donald

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2025

10/10 Excellent

Lauro

Stayed 2 nights in Dec 2025

4/10 Poor

Dillon

Travelled with partner
Disliked: Amenities
I had a room with a king size bed reserved but when checking in they ran out which was confusing defeating the purpose of a reservation. Unless the room a/c was set at 60 degrees the room would get musty and muggy. The showers full heat setting was luke warm. Breakfast was pretty bland and some of the pancake and waffle makers were not working.
Stayed 1 night in Dec 2025

8/10 Good

Sandra, NEWINGTON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty good overall. Inclusive breakfast was good. Only complaint is shower was awful. Very little pressure, shower head was mostly clogged. Have stayed in alot of hotels, this was by far the worst shower I've used.
Stayed 2 nights in Dec 2025

10/10 Excellent

ANITA, BEEVILLE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and cozy dining area
Stayed 1 night in Dec 2025

6/10 Okay

Breanna

Travelled with family and small children
Floors were dirty, sink was clogged with hair, bathroom lock was broken
Stayed 2 nights in Dec 2025

10/10 Excellent

Kirstin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great omelettes and bacon and potatoes wedges. staff was accommodating and friendly. Room was clean and comfortable. Pillows was horrible for me my head sunk right through no support, my husband loved the pillows. So would be nice to have both the feather pillows or whatever it is and a more supportive pillow to choose from. I ended up getting a hand towel from the bathroom and putting it under the pillow and that helped me a lot. That's my only complaint. I love the night lights on the switch
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Clean room. Comfortable beds. Great breakfast and play area. Family thoroughly enjoyed the entire stay.
Stayed 1 night in Dec 2025

4/10 Poor

Yamila

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was good, shower floor was dirty. The pool was not cleaned. First night we tried to use it and it had a bandaid on the floor and hairs. Went back two days later. Same Bandaid was there. Used the gym, and there was no water. All the reusable water filters were red. I let an employee know and they were never replaced. Would not stay here again. Staff were friendly, but this hotel is lacking maintenance.
Stayed 4 nights in Dec 2025

10/10 Excellent

Makaila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would definitely recommend! It’s so clean, cute and the staff is so sweet. I would definitely stay here again. I work remotely and not only was I able to work in my room but I also worked in every area of the lobby and was pleased with how there were outlets everywhere.
Stayed 5 nights in Dec 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start e
Stayed 2 nights in Dec 2025

10/10 Excellent

Iris

Liked: Cleanliness, amenities, property conditions & facilities
We love staying there when we come into town. It’s so convenient near my family and accommodate my pup wonderfully I always book here when I’m in town.
Stayed 2 nights in Nov 2025

10/10 Excellent

Deroni

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding Hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Manikanta

Stayed 1 night in Nov 2025

8/10 Good

ernesto

Stayed 1 night in Dec 2025

10/10 Excellent

Tara

Stayed 1 night in Nov 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property will only stay here when going to San Antonio
Stayed 1 night in Oct 2025

4/10 Poor

Collier

Travelled with family
Liked: Cleanliness, amenities
The room was decent. The bathroom door lock was broken and didnt work at all. I informed the front desk around 11 pm of several vehicles without a parking pass. Night staff did nothing. In turb, I had to park my vehicle out of sight in a sketchy neighborhood. Not ideal. Day staff was great. That being said, I won't book this priperty again.
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities
Todo estuvo muy bien nos gustó estar ahi, está bien ubicado el hotel para ir a los parques de diversiones
Stayed 1 night in Dec 2025

8/10 Good

Homero

Travelled with family
Liked: Cleanliness, staff & service, amenities
The breakfast was great. Room and location was great. The guests next to us were loud and would be awake late with their dog barking. You could hear everything.
Stayed 2 nights in Nov 2025

6/10 Okay

Vanessa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here several times but this time the experience was not the same. The toilet didn’t flush properly, one of the elevators was broken and it look longer to get the elevator. They charged for parking which I don’t remember having this charge before. My stay was okay.
Stayed 1 night in Nov 2025

10/10 Excellent

Alexandrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean hotel, nearby hotels and shopping .
Stayed 1 night in Nov 2025