See all properties
Save

Tru By Hilton San Antonio At The Rim, Tx

2.5 star property

Photo gallery for Tru By Hilton San Antonio At The Rim, Tx

Lobby
Terrace/patio
Pool
Lobby
Snack bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
5639 Rim Pass, San Antonio, TX, 78257
  • Place, The Rim Shopping Center
    ‪7 min walk‬
  • Place, Six Flags Fiesta Texas
    ‪19 min walk‬
  • Place, The Shops of La Cantera
    ‪2 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(74 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(83 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

View all photos for Room With Two Queen Beds-Hearing Accessible

Desk, laptop workspace, free WiFi, bed sheets

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

King Room With Tub-Mobility Accessible

  • Sleeps 2

1 King Bed Mobility with Walk in Shower

  • Sleeps 2

Similar properties

Exterior
Hilton Garden Inn San Antonio At The Rim
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 1,003 reviews
The price is AU$130
includes taxes & fees
4 Jan - 5 Jan 2026
Hilton Garden Inn San Antonio At The Rim

About the area

San Antonio

With a stay at Tru By Hilton San Antonio At The Rim, Tx in San Antonio (La Cantera District), you'll be within a 5-minute drive of The Rim Shopping Center and The Shops of La Cantera. .This hotel is 1.6 mi (2.6 km) from Six Flags Fiesta Texas and 15.3 mi (24.6 km) from San Antonio River.

What's nearby

  • The Rim Shopping Center - 7 min walk - 0.6 km
  • Six Flags Fiesta Texas - 19 min walk - 1.6 km
  • University of Texas at San Antonio - 2 min drive - 2.7 km
  • The Shops of La Cantera - 2 min drive - 3.0 km
  • La Cantera Golf Club - 6 min drive - 2.3 km

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 22 min drive

Restaurants

  • ‪Santikos Palladium IMAX - ‬12 min walk
  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪Agora Bar - ‬12 min walk
  • ‪Lupe Tortilla Mexican Restaurant - ‬16 min walk
  • ‪Box Street All Day - ‬13 min walk

About this property

Tru By Hilton San Antonio At The Rim, Tx

Hotel with free breakfast, 9-minute walk to The Rim Shopping Center
Tru By Hilton San Antonio At The Rim, Tx offers 106 air-conditioned accommodations with hair dryers and complimentary toiletries. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 106 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and desk chairs.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton San Antonio At The Rim, Tx Hotel
Tru By Hilton San Antonio At The Rim, Tx San Antonio
Tru By Hilton San Antonio At The Rim, Tx Hotel San Antonio

Tru By Hilton San Antonio At The Rim, Tx Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 647 out of 1001 reviews
Rating 8 - Good. 197 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Bob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure where to put this but to charge for parking was unbelievable at this type of hotel. Otherwise all was good.
Stayed 1 night in Sep 2025

10/10 Excellent

norma

Stayed 1 night in Sep 2025

8/10 Good

Joe

Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Stayed 1 night in Sep 2025

10/10 Excellent

Aldo

Stayed 1 night in Sep 2025

8/10 Good

Natalia

Stayed 1 night in Sep 2025

10/10 Excellent

Mindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jasmina

Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here on a regular bases. My only complaint is the recent charge for parking
Stayed 2 nights in Sep 2025

6/10 Okay

Ana

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Claimed I only had one room

I got 2 rooms and front desk told me I only got one room I had to ask them to check again and it caused me a lot of anxiety. I had to ask them to check again and then it was found. The toilet paper holder was ripped off with wood and hotel put huge globs of hot glue to glue it half way back on. Trash bags were not set in the trash, left for us to do it.
Stayed 1 night in Sep 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Make room every other day

They only clean the room every other day! Next time I may look for other options.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied with overnight stay
Stayed 1 night in Sep 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aaron at the front desk provided amazing customer service. He was patient with all of my questions and super friendly and professional! It’s rare to receive customer service like that anymore so we really appreciated it!
Stayed 1 night in Sep 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rita, Carlsbad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

10/10 Excellent

brianna

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

luiz

Stayed 1 night in Sep 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Star was rude. I regret booking this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort

Pagas por estacionamiento y no hay suficientes lug

Esta muy bien, esta limpio pero no me gusta que no tiendan la cama ni por solicitud, a mi parecer es la diferencia de rentar un Airbn. Cobran el estacionamento y ni siquiera había lugar, fuimos varios carros que nos quedamos sin estacionamiento y todavia pagar por eso NO ME GUSTÓ.
Stayed 2 nights in Aug 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Fernado

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Im definitely staying there again
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was new and clean. Only issue was at a late check in, i was not ask if hilton member by receptionist and points were not given until next day after I told front desk. Morning person was very helpful and friendly.
Stayed 1 night in Aug 2025