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Super 8 by Wyndham Universal City

2.0 star property

Photo gallery for Super 8 by Wyndham Universal City

Seasonal outdoor pool
Exterior
Reception
Desk, iron/ironing board, free cots/infant beds, free WiFi
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View map
200 Palisades Dr, Universal City, TX, 78148
  • Randolph Air Force Base
    ‪3 min drive‬
  • Joint Base San Antonio
    ‪3 min drive‬
  • Morgan's Wonderland
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Smoking

Room, 2 Queen Beds, Smoking

Room, 2 Queen Beds, Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Bathtub w/Grab Bars)

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Bathtub w/Grab Bars)

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Bathtub w/Grab Bars)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Universal City

With a stay at Super 8 by Wyndham Universal City in Universal City, you'll be within a 15-minute drive of North Star Mall and Universal City Dog Park. .This hotel is 12.7 mi (20.4 km) from San Antonio River and 13 mi (21 km) from San Antonio Zoo and Aquarium.

What's nearby

  • Randolph Air Force Base - 3 min drive - 4.2 km
  • Joint Base San Antonio - 3 min drive - 4.2 km
  • Methodist Hospital Northeast - 3 min drive - 4.9 km
  • Olympia Hills Golf Course - 4 min drive - 3.0 km
  • Morgan's Wonderland - 7 min drive - 9.8 km

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪QuikTrip - ‬3 min drive
  • ‪Starbucks - ‬16 min walk
  • ‪Dairy Queen - ‬18 min walk
  • Bubba's 33
  • 54th Street Restaurant & Drafthouse

About this property

Super 8 by Wyndham Universal City

Hotel in Universal City with a seasonal outdoor pool and a 24-hour front desk
Super 8 by Wyndham Universal City offers 115 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Universal City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 115 guestrooms featuring refrigerators and microwaves. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 5 buildings
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Prepaid gift cards are not accepted for any bookings or onsite payments
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Super 8 Hotel Universal City
Super 8 Universal City
Super 8 Universal City Hotel
Universal City Super 8
Universal City Super Eight
Super Eight Universal City
Super 8 Wyndham Universal City Hotel
Super 8 Wyndham Universal City
Super 8 by Wyndham Universal City Hotel
Super 8 by Wyndham Universal City Universal City
Super 8 by Wyndham Universal City Hotel Universal City

Super 8 by Wyndham Universal City Reviews

Reviews

6.6
Rating 10 - Excellent. 287 out of 1001 reviews
Rating 8 - Good. 211 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 134 out of 1001 reviews
Rating 2 - Terrible. 214 out of 1001 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darrell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

stay away, horrible

room was not clean, 12 inch scissors was found under the bedding and and a cork screw was found under the pillow. I've to use a chair to be able to climb up to the bed.
Stayed 1 night in Apr 2025

8/10 Good

Jesus, Arraijan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always come to Super 8 for the value. But being a non-smoking room and smelling like a cigarrette buttcan is not fun. Otherwise, a good place to be.
Stayed 2 nights in May 2025

8/10 Good

Katrina

Travelled with family
Liked: Property conditions & facilities
The only thing that would have made it better is if there was coffee and a coffee maker in the room. The only really complaint I have is, I was not told there would be a $40 refundable deposit on top of the room cost, when I made the reservation.
Stayed 1 night in May 2025

6/10 Okay

Gabriel

Liked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Misael

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great as always
Stayed 4 nights in May 2025

10/10 Excellent

Misael

Stayed 4 nights in Apr 2025

6/10 Okay

Saad Ahmed

Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom is very bad
Stayed 1 night in May 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Andrew

Stayed 1 night in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Stayed 3 nights in Apr 2025

6/10 Okay

Joe

Liked: Staff & service
The mattresses were too high off the ground.
Stayed 1 night in Apr 2025

6/10 Okay

Lauren

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Positives: The staff were kind and helpful! And the living area of the room looked clean and renovated. Bed was very comfy! Negatives: The bathroom looked filthy. Reddish brown smears and splatters on the wall and light switch, and the tub was heavily damaged on the surface which also looked dirty.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyle

Stayed 4 nights in Apr 2025

4/10 Poor

Nick

Disliked: Cleanliness, staff & service, property conditions & facilities

Def not the worst but never going back.

The room was slanted for some reason, the tub was peeling, the room reeked of cigarette smoke and had burns on the sheets. They intentionally left a bucket for smoker under the AC unit that kept pumping that stink back into the room as well. The shower was leaking via the spigot and the toilet didn't want to flush.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what we needed

Great
Stayed 2 nights in Mar 2025

8/10 Good

willie

Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
The bed was not comfortable, the tub needed repair, the tv was small, the room wasn’t cleaned well when we arrived. Great price for the area.
Stayed 3 nights in Apr 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They lied on their website and said they offered breakfast but didn't offer any breakfast of any kind.They didn't even have juice or water.And they said that they had breakfast standard every day , that was a lie
Stayed 4 nights in Apr 2025

2/10 Terrible

Heather

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not Change my seat daily and whenever they took my towels to exchange them.They never brought them back to me.They did not take out my trash.Every day after work.I had to come over and clean my whole room.When that is their job and I paid over a hundred and twenty dollars a day for them to do their job but they didn't
Stayed 1 night in Apr 2025

10/10 Excellent

Rocio

Stayed 2 nights in Apr 2025

10/10 Excellent

willie

Stayed 3 nights in Apr 2025

4/10 Poor

Lidia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our stay here was nice enough but it goes to show that you get what you pay for. The lady at the front office was really nice though, she checked me in promptly and let me check in prior to 3 pm which was nice. She also forgot to return my ID to me and she came up to the room to return it instead of calling me and asking me to go to the office. That was super nice. The rooms are not your luxury hotels and the appearance and cleaning leave something to be desired as you can see from the pictures. The floor is laminate and was not clean. The bathroom tub is the worst I have ever seen. Definitely doesn't make you want to sit in it and enjoy a bath. I had to not look at it even stepping into it for a shower. The paint on it is falling off, there is a calking around it but the job definitely was not made by expert hands. The door has an extra security adapter but you can tell it was removed and reinstalled higher. Yes, I put it on then then tugged at the door. That security addition is NOT going to stop anyone if they push the door and want to get in. There were no tissues in the room. Had to call and ask for some, they said we had to go to the office to make requests like that. We went over to the office and they did give us one but really? The house keeper told us she didn't have any. The t.v. was not working, had to call someone to come and set it up for us. The hair dryer was not working either, called it in and someone came over to take a look. Space here ran out . . .
Stayed 4 nights in Feb 2025

2/10 Terrible

Kemar

Disliked: Property conditions & facilities, room comfort

DO NOT USE HERE EVEN IF IT’S FREE

The rooms were so bad that we just slept in the car. Old , moldy, the bathrooms were filthy. I asked for a change of room twice and all the bathrooms were the same. I’m also not a fussy person but the disgust was beyond my threshold
Stayed 2 nights in Mar 2025