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stayAPT Suites San Antonio-Lackland

2.5 star property

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Courtyard
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Full-sized fridge, microwave, oven, stovetop
Full-sized fridge, microwave, oven, stovetop
1 bedroom, individually furnished, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View map
9923 Ingram Rd, San Antonio, TX, 78251
  • Place, Baptist Emergency Hospital - Westover Hills
    ‪4 min drive‬
  • Place, Westover Hills Lung Center
    ‪5 min drive‬
  • Place, Ingram Park Mall
    ‪5 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Double Queen Suite

Full-sized fridge, microwave, oven, stovetop

Double Queen Suite

9.2 out of 10
Wonderful
(110 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Suite

Full-sized fridge, microwave, oven, stovetop

King Suite

9.6 out of 10
Exceptional
(27 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for ADA Double Queen Suite

1 bedroom, individually furnished, desk, laptop workspace

ADA Double Queen Suite

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for ADA King Suite

1 bedroom, individually furnished, desk, laptop workspace

ADA King Suite

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

San Antonio

With a stay at stayAPT Suites San Antonio-Lackland in San Antonio (Far West Side), you'll be within a 15-minute drive of Lackland Air Force Base and San Antonio River. .This hotel is 13.2 mi (21.2 km) from River Walk and 13.7 mi (22 km) from Henry B. González Convention Center.

What's nearby

  • Baptist Emergency Hospital - Westover Hills - 4 min drive - 6.0 km
  • Westover Hills Lung Center - 5 min drive - 6.4 km
  • Ingram Park Mall - 5 min drive - 7.5 km
  • Joint Base San Antonio - 5 min drive - 7.6 km
  • Lackland Air Force Base - 6 min drive - 7.9 km

Getting around

  • San Antonio Station - 16 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Burger Boy - ‬14 min walk
  • ‪Dutch Bros Coffee - ‬19 min walk
  • ‪Starbucks - ‬18 min walk

About this property

stayAPT Suites San Antonio-Lackland

Hotel in San Antonio with free parking
StayAPT Suites San Antonio-Lackland offers 88 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas and include kitchen islands. 55-inch Smart televisions come with premium cable channels and Netflix. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 88 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a picnic area. Additional amenities at this hotel include barbecue grills and a vending machine.
Featured amenities include laundry facilities, an elevator, and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's stayAPT Suites mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

stayAPT Suites San Antonio-Lackland Hotel
stayAPT Suites San Antonio-Lackland San Antonio
stayAPT Suites San Antonio-Lackland Hotel San Antonio

stayAPT Suites San Antonio-Lackland Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 521 out of 744 reviews
Rating 8 - Good. 137 out of 744 reviews
Rating 6 - Okay. 53 out of 744 reviews
Rating 4 - Poor. 15 out of 744 reviews
Rating 2 - Terrible. 18 out of 744 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 3 nights in Sep 2025

10/10 Excellent

Sulema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2025

10/10 Excellent

xiaoqing

Stayed 2 nights in Aug 2025

8/10 Good

Giselle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean nice big rooms property is very nice but staff is nowhere to be found even at check in
Stayed 3 nights in Sep 2025

10/10 Excellent

Javier Alejandro

Liked: Cleanliness, property conditions & facilities
It was a bit difficult the check in because the app was buggy and there was no one in the reception and I arrived in working hours
Stayed 1 night in Sep 2025

4/10 Poor

Troyann

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
I like the idea and concept of what is being offered. My primary concern is housekeeping. If you offer pet friendly that's a choice but each room should still be cleaned independently. As a person with severe pet allergies, I checked in late and immediately started itching, swelling and uncomfortable throat itching as well. Luckily i had some meds just in case. The room needs some love, there are markings on the wall, chipped paint from furniture and stains on the couch. The curtain in the bathroom should be white but the bottom is quite brown as well as stains on the towel, fitted sheet and the top blanket. I couldnt say in all honesty that I'm okay with this stay. They offered to change ny room but i dont believe it could've been better. If i had a more fluid budget or even a refund, I would have went somewhere. Thankfully this was a short stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Donna

Stayed 1 night in Jun 2025

6/10 Okay

rose

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice had to get adjusted to the keyless entry.
Stayed 1 night in Sep 2025

6/10 Okay

Stacy

Business traveller
Liked: Cleanliness, staff & service

Comfortable and affordable but...

Overall it was comfortable, clean and easy to get to. The shower was horrible, it sprayed everywhere. There was a separate hose sprayer as well, which was worse than the shower head. Both needed to be replaced. There was a full kitchen including an oven, which is why I picked the place, but there were no pans to use in the oven nor any oven mits. There was also no soap...no hand soap and no dish soap.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Stayed 2 nights in Aug 2025

10/10 Excellent

Elbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room. Close to multiple dining options.
Stayed 3 nights in Sep 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, staff were hard to find at times, but self check in made it work even though they weren’t around. It was a little lot with car alarms going off both nights but not much they could have done about it. We would stay there again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan

Stayed 2 nights in Aug 2025

10/10 Excellent

candy, san angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Anahi

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jose, Beeville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and property very clean. Would have enjoyed more if they had a swimming pool.
Stayed 3 nights in Aug 2025

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, room comfort

TLC needed

We have stayed here several times but this time there were too many guests with dogs (that were not quiet). The room we stayed in needs some attention; flickering lights in kitchen, very noisy A/C (constant sound of running water), stains on sofa cushions.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Raciel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff specially a lady name Nicole, definitly i will go back, exelent price and location, if smething to improve its the floor was a litlle duty but other than that was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome
Stayed 2 nights in Aug 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

MARIA

Stayed 3 nights in Aug 2025

10/10 Excellent

virginia de los angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente! Muy limpio todo cómodo y muy amable sus trabajadores… lo recomiendo
Stayed 1 night in Aug 2025