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Quality Inn & Suites I-35 near Frost Bank Center

3.5 star property

Photo gallery for Quality Inn & Suites I-35 near Frost Bank Center

Premium bedding, pillow-top beds, in-room safe, desk
Free continental breakfast
Lobby
Lobby
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Air-conditioning

Explore the area

View map
3817 North PanAm Expressway, San Antonio, TX, 78219
  • Place, Joint Base San Antonio
    ‪9 min walk‬
  • Place, Brooke Army Medical Center
    ‪14 min walk‬
  • Place, Salado Park
    ‪19 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(17 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking

  • 65 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$83
includes taxes & fees
26 Apr - 27 Apr
Quality Inn I-10 East near Frost Bank Center

About the area

San Antonio

In the heart of San Antonio, Quality Inn & Suites I-35 near Frost Bank Center is within a 5-minute drive of Brooke Army Medical Center and Frost Bank Center. .This hotel is 4.6 mi (7.4 km) from Alamo and 4.9 mi (7.8 km) from River Walk.

What's nearby

  • Joint Base San Antonio - 9 min walk - 0.8 km
  • Brooke Army Medical Center - 14 min walk - 1.2 km
  • Pletz County Park - 15 min walk - 1.3 km
  • Salado Park - 19 min walk - 1.6 km
  • Frost Bank Center - 6 min drive - 5.3 km

Getting around

  • San Antonio Station - 7 min drive
  • San Antonio International Airport (SAT) - 13 min drive

Restaurants

  • ‪Circle K - ‬3 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Circle K - ‬2 min drive
  • ‪Wendy's - ‬4 min drive
  • ‪Little Taco Factory - ‬3 min drive

About this property

Quality Inn & Suites I-35 near Frost Bank Center

Quality Inn & Suites I-35 near Frost Bank Center offers 62 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 62 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is included.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per night
Cribs (infant beds) are available for USD 15.00 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Howard Johnson Inn San Antonio
Howard Johnson San Antonio
Howard Johnson Inn San Antonio AT&T Center
Howard Johnson Inn AT&T Center
Howard Johnson San Antonio AT&T Center
Howard Johnson AT&T Center
Quality Inn San Antonio
Quality San Antonio
Quality Inn Suites I 35 near ATT Center
Quality Inn Suites I 35 near Frost Bank Center
Quality Inn & Suites I-35 near Frost Bank Center Hotel
Quality Inn & Suites I-35 near Frost Bank Center San Antonio

Quality Inn & Suites I-35 near Frost Bank Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 370 out of 1002 reviews
Rating 8 - Good. 191 out of 1002 reviews
Rating 6 - Okay. 139 out of 1002 reviews
Rating 4 - Poor. 116 out of 1002 reviews
Rating 2 - Terrible. 186 out of 1002 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Eric

Disliked: Cleanliness, amenities
The room was adequate and clean, some of the plugs didn’t work and the bathroom door didn’t fully close. The hallways had a little smell to it… The breakfast was very bad and made me ill (85/100 food safety rating and I see why). I peeked into the kitchen and it was dirty (think smelly mop water…) Do not eat their breakfast.
Stayed 4 nights in Dec 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
I asked for queen beds and received double beds
Stayed 2 nights in Dec 2025

8/10 Good

Jesus

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
passable
Stayed 2 nights in Dec 2025

10/10 Excellent

Austin

Stayed 2 nights in Dec 2025

10/10 Excellent

Landon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Dec 2025

2/10 Terrible

Chandler

Disliked: Cleanliness, amenities, property conditions & facilities
I had one of the worst hotel experiences I’ve ever had at this Quality Inn. I checked in and immediately realized the room was completely unacceptable. The first room had multiple cleanliness issues and did not appear properly prepared for a guest. The front desk moved me to a second room, but it was somehow even worse... Dirty, poorly maintained, and not a space anyone should feel comfortable staying in. I ended up leaving the property within minutes because neither room was usable. This was incredibly stressful and disappointing, especially since I had to scramble to find another place to stay late at night. I rarely leave negative reviews, but this needs to be said: the property should not be renting out rooms in this condition. Guests deserve better, and management should seriously address the state of their rooms and overall quality.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kelsi

Stayed 1 night in Nov 2025

10/10 Excellent

Elsa

Stayed 1 night in Nov 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

2/10 Terrible

Pedro Jose

Stayed 1 night in Dec 2025

8/10 Good

Dusty

Stayed 1 night in Nov 2025

10/10 Excellent

Kate

Stayed 1 night in Nov 2025

10/10 Excellent

Oscar

Stayed 3 nights in Nov 2025

8/10 Good

alfredo

Stayed 1 night in Nov 2025

10/10 Excellent

Miguel

Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Stayed 3 nights in Nov 2025

10/10 Excellent

Debra, Tye

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk was so very helpful and friendly. The room was clean also it was quiet.
Stayed 1 night in Nov 2025

4/10 Poor

Guy

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
I noticed whole grains of uncooked rice near the desk in the living area, the refrigerator’s freezer was in DIRE need of defrosting, the shower kept standing water, and a roach was crawling across a hand towel on the sink the next morning. The sink in the living quarters looked as though it had not been cleaned in QUITE some time, an ottoman appeared to have burn spots (presumably cigarette) on it, and many of the areas appeared to need dusting. I had disinfecting wipes with me — per usual — but, I only expected to wipe over their “cleaned” areas, NOT be the one DOING the ACTUAL cleaning.
Stayed 1 night in Nov 2025

10/10 Excellent

Karina

Stayed 1 night in Nov 2025

8/10 Good

Theo

Stayed 1 night in Nov 2025

10/10 Excellent

Oscar

Stayed 2 nights in Oct 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was spotless Staff was courteous
Stayed 3 nights in Nov 2025

2/10 Terrible

Christine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was filthy. I have photos of our arrival. They changed our room and the second was even worse. Window was completely broke .room had not been cleaned or dusted in awhile. Trash in drawers. They offered to change our room again but we were running late for our Grandsons competition and with 2nd being worse we weren't taking anymore chances. Paid extra for early check in. Also description online said 2 king beds and a fold out sofa there are no sofas
Stayed 1 night in Nov 2025

10/10 Excellent

JANETT

Liked: Cleanliness, amenities
Great hotel
Stayed 2 nights in Oct 2025

2/10 Terrible

Clayon

Disliked: Cleanliness, property conditions & facilities
Worst hotel I’ve ever been in, room not clean , furnitures stained , even roaches were all over. I did not stay my out trip there , I checked out the same day , requested a refund, did not give it.
Stayed 4 nights in Oct 2025