2/10 Terrible
Roger
8 Feb 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible Hotel
The front check-in desk was very poorly managed during the early evening We had to wait 4-5 min. for a person to show up for checkin after ringing the bell attached to a baby monitor. He wasn't helpful. The room wasn't very clean. The ice machine obviously had. been broken for some time so I went back to the unoccupied front desk & rang the bell with no response. Another guest showed up looking for staff as he was fed up & wanted his money back. After walking around the buildings I saw the staff member come out of a hotel room & got directions for the 1 working ice machine. The back block where our room was smelled like a well used cat litter box. It was very noisy with teenagers partying. Next morning, again with no staff to be seen even for checkout. Breakfast had waffles & bagels but only had plastic spoons to cut them with. We went elsewhere to eat. We like this hotel chain but will never come back to this Terrible hotel.
Roger
Stayed 1 night in Feb 2025