Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property

Photo gallery for Hyatt Place San Antonio-Northwest/Medical Center

Lobby sitting area
Free daily buffet breakfast
42-inch flat-screen TV with cable channels, TV, pay films
Lobby
42-inch flat-screen TV with cable channels, TV, pay films

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

View map
4303 Hyatt Place Drive, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪15 min walk‬
  • South Texas Medical Center
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(57 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(10 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

9.0 out of 10
Wonderful
(11 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(60 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds

8.4 out of 10
Very good
(16 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Twin Beds

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(14 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

San Antonio

With a stay at Hyatt Place San Antonio-Northwest/Medical Center in San Antonio (Vance Jackson), you'll be a 3-minute drive from USAA Corporate Office Headquarters and 6 minutes from University of Texas at San Antonio. .This hotel is 6.6 mi (10.6 km) from Six Flags Fiesta Texas and 10.5 mi (17 km) from River Walk.

What's nearby

  • USAA Corporate Office Headquarters - 15 min walk - 1.3 km
  • South Texas Medical Center - 4 min drive - 4.5 km
  • University of Texas Health and Science Center at San Antonio - 5 min drive - 5.3 km
  • The Shops of La Cantera - 6 min drive - 9.1 km
  • Six Flags Fiesta Texas - 8 min drive - 9.8 km

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 16 min drive

Restaurants

  • ‪Usaa - ‬19 min walk
  • ‪Mama Margies Mexican Restaurant - ‬18 min walk
  • ‪Asian Star - ‬2 min drive
  • ‪Ali Baba International Food Market - ‬20 min walk
  • ‪Pappasito's Cantina - ‬3 min walk

About this property

Hyatt Place San Antonio-Northwest/Medical Center

Hotel in San Antonio with free breakfast and a 24-hour fitness center
Hyatt Place San Antonio-Northwest/Medical Center offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has 2250 square feet (209 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Hyatt Place San Antonio-Northwest/Medical Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Reviews

Hyatt Place San Antonio-Northwest/Medical Center Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 509 out of 1004 reviews
Rating 8 - Good. 212 out of 1004 reviews
Rating 6 - Okay. 122 out of 1004 reviews
Rating 4 - Poor. 93 out of 1004 reviews
Rating 2 - Terrible. 68 out of 1004 reviews

Reviews

6/10 Okay

Heidi

Travelled with family
Liked: Staff & service, room comfort
The lobby and hallways and rooms were clean, but when i went Into the bathroom there was pubic hairs laying in the shower everywhere. The shower ceiling had mold growing in the corner. The pool has mold/algae of some sort growing on the stairs. Other than that the people that worked there were so sweet and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good breakfst
Stayed 3 nights in Jun 2025

8/10 Good

Binh

Stayed 1 night in Jun 2025

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience was amazing just did not like that my shower was salt water that was coming out from the shower head
Stayed 2 nights in Jun 2025

10/10 Excellent

Pedro

Stayed 3 nights in Mar 2025

4/10 Poor

Martha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t sweep the floors it was dusty, something white was coming out from the shower head, and was infested with black ants, and the ac kept making a noise, and at least they should have some microwaves available.
Stayed 2 nights in Jun 2025

6/10 Okay

Maritza

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Alarm clock and night stand had a layer dust where it had not been dusted off. Bed was very uncomfortable to sleep on.
Stayed 1 night in Jun 2025

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed here for
Stayed 4 nights in Jun 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Lesley, El Paso

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay. Will stay here again
Stayed 1 night in May 2025

10/10 Excellent

Linda

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michael Hill, Boise

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable and priced right
Stayed 1 night in Jun 2025

10/10 Excellent

Sunjana

Stayed 1 night in May 2025

4/10 Poor

Lolak

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
At a pretty decent location. Rates were reasonable, basic amenities were poor.
Stayed 2 nights in Jun 2025

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
There should be ice machines on every floor, there are 6 floors and only 2 ice machines on floors 3&5. Everytime the ice was empty. The room was nice, temp was perfect, ABBY was super helpful and polite and was able to secure a microwave for us. KEEP ABBY BC SHE WAS VERY HELPFUL!The mattress was uncomfortable. The mattress bedspring was squeeky and would dip in the middle. We kept rolling to the middle. The tv size was good but the channels did not coorespond with the channels we were selecting and the local San Antonio channels were never able to be available or to be found. The water temp in bath/shower was perfect. The hotel was quiet, we never heard noise or tv,s or talking through the walls. Thannk you for Happy Hour, it was happy! And relaxing and good prices. THE PARKING WAS GOOD AND WELL LIT. Check in process was smooth and ABBY WAS SMOOTH IN CHECKOUT PROCESS. Checkout went just as smooth.
Stayed 3 nights in Jun 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

NaLacia

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Guest services was very helpful with getting us situated early and room cleaning.
Stayed 3 nights in May 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, affordable and perfect stay with good breakfast also in San Antonio!
Stayed 1 night in May 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, it was a pleasant stay. The room was clean and mostly well maintained. It was easy in and out of the property and close to restaurants and attractions. Easy parking. Breakfast was provided as well as a happy hour. However, the room number is missing on the outer wall and maintenance had to put the blackout screen back up when it fell down on day 1 of our 4 day stay. Also, there is a brewery with live music next to the property that can be noisy until late at night.
Stayed 3 nights in May 2025

10/10 Excellent

Cesar

Travelled with family
Everything great
Stayed 2 nights in May 2025

2/10 Terrible

Latisha

Stayed 1 night in May 2025

4/10 Poor

Ammy

Disliked: Cleanliness
Restroom has mold, everything else was good.
Stayed 1 night in May 2025

10/10 Excellent

Evert, HOUSTON

Stayed 2 nights in May 2025