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Holiday Inn San Antonio - Riverwalk by IHG

3.0 star property

Photo gallery for Holiday Inn San Antonio - Riverwalk by IHG

Exterior
Exterior
Property amenity
Bar (on property)
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
217 North St. Mary's Street, San Antonio, TX, 78205-2303
  • Place, River Walk
    ‪1 min walk‬
  • Place, Aztec Theater
    ‪2 min walk‬
  • Place, San Antonio Majestic Theater
    ‪3 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(60 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(45 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, River View

8.8 out of 10
Excellent
(23 reviews)
  • River view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(47 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

9.4 out of 10
Exceptional
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed with Sofa bed (High Floor)

8.0 out of 10
Very good
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

San Antonio

With a stay at Holiday Inn San Antonio - Riverwalk by IHG, you'll be centrally located in San Antonio, steps from San Antonio Majestic Theater and Aztec Theater. .This hotel is 0.1 mi (0.1 km) from River Walk and 0.3 mi (0.5 km) from Briscoe Western Art Museum.

What's nearby

  • River Walk - 1 min walk - 0.1 km
  • Aztec Theater - 2 min walk - 0.2 km
  • San Antonio Majestic Theater - 3 min walk - 0.3 km
  • Market Square - 8 min walk - 0.8 km
  • Henry B. González Convention Center - 10 min walk - 0.9 km

Getting around

  • San Antonio Station - 8 min drive
  • San Antonio International Airport (SAT) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min walk
  • ‪Iron Cactus Mexican Restaurant and Margarita Bar - ‬2 min walk
  • ‪Bohanan's Prime Steaks and Seafood - ‬2 min walk
  • ‪Rita's on the River - ‬5 min walk
  • ‪Double Standard - ‬3 min walk

About this property

Holiday Inn San Antonio - Riverwalk by IHG

Holiday Inn San Antonio - Riverwalk by IHG offers 313 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Stay in one of 313 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Windows on the River, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Windows on the River - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Mugg's Coffee Experience - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 39 per day; includes in/out privileges)
  • Valet parking on site (USD 47 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mugg's Coffee Experience
  • Windows on the River

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1.5 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 per person
  • Self parking fee: USD 39.00 per day (in/out privileges)
  • Valet parking fee: USD 47.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Antonio Riverwalk
Holiday Inn San Antonio Riverwalk
San Antonio Riverwalk Holiday Inn
Holiday Inn Riverwalk Hotel San Antonio
Holiday Inn San Antonio Riverwalk Hotel
Holiday Inn Riverwalk Hotel
Holiday Inn Riverwalk
Holiday Inn San Antonio
San Antonio Holiday Inn
Riverwalk Holiday Inn

Holiday Inn San Antonio - Riverwalk by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 741 out of 1324 reviews
Rating 8 - Good. 258 out of 1324 reviews
Rating 6 - Okay. 167 out of 1324 reviews
Rating 4 - Poor. 86 out of 1324 reviews
Rating 2 - Terrible. 72 out of 1324 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Victoria

Stayed 1 night in Dec 2025

10/10 Excellent

Diana

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

6/10 Okay

ANTONIO C JASSO

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
When we got to our room it had a strong humid smell and I have asthma so the smell was making it worse. I tried to call front desk to report the smell and that the TV was not working but the phone in the room was not working! I tried calling from my phone and no One answered .So I had to go in person to the front desk and they immediately gave me a new room and it did not smell! Thanks for making my visit better!
Stayed 1 night in Dec 2025

6/10 Okay

Carmen

Service regular
Stayed 2 nights in Dec 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servcio, variedad en la comida. Los empleado muy amables
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Stayed 2 nights in Dec 2025

6/10 Okay

Barbara

The location was great. The staff were all very helpful. We had a room overlooking the river , the beds were comfortable. The hotel is not the cleanest. Halls need vacuumed, the room had dark hair in the bathroom, in the shower and on the floor. The toilet lid fell off when I closed it. The morning breakfast was decent, and the wait staff were extremely helpful, we had Carlos all 3 days and he was very nice. Overall, we had a nice stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Comfortable bed & pillows. Valet will pick & choose if they park big trucks. Last year the did. This year they didn’t. It didn’t ruin our trip just a heads up for everyone else.
Stayed 2 nights in Dec 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t see breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

ADRIANA

Stayed 1 night in Dec 2025

6/10 Okay

ERICA

Travelled with family, Travelled with family and small children
Liked: Staff & service
Expected better cleanliness. Had to request new comforters due to stains on both beds. Bathroom soaps/shampoos say DOVE but are just refilled with off brand soaps. Rooms and bathrooms need to be dusted and updated hardware and fixtures.
Stayed 1 night in Dec 2025

10/10 Excellent

Dwight Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 4 nights in Dec 2025

10/10 Excellent

Carl, Rio Rancho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient to everything.
Stayed 3 nights in Dec 2025

4/10 Poor

Tim

Disliked: Cleanliness, amenities
Room was dirty and Hotel had hidden fees with the price of the room
Stayed 2 nights in Dec 2025

10/10 Excellent

Christine

Stayed 3 nights in Dec 2025

2/10 Terrible

Frank

Travelled with family
We've been coming to this hotel for five years, and for the first time, we had a bad experience at breakfast. It's always been included, and they charged $49.69 for the service, which is excessive. We spoke at the front desk, and frankly, we weren't satisfied. Next time we're in San Antonio, we'll stay at a different hotel.
Stayed 2 nights in Dec 2025

6/10 Okay

Lena

Travelled with family
Liked: Staff & service, room comfort
Staff was excellent. Cleanliness could have used some work. Access to the Riverwalk was great - a little further off the main drag, but still on the water.
Stayed 3 nights in Dec 2025

8/10 Good

Viviana

Stayed 1 night in Dec 2025

10/10 Excellent

Maura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Always treated so kind and the river walk view is amazing
Stayed 2 nights in Dec 2025

10/10 Excellent

Nakeisha

Stayed 2 nights in Dec 2025

10/10 Excellent

Chad, Del Rio Te

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here! Only hotel I stay at when I come to down town San Antonio
Stayed 1 night in Dec 2025

10/10 Excellent

Paula, Lake Mills

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. Nice and clean. Located right on quiet part of river walk, but not far from lots of shops and restaurants.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sandra

Stayed 3 nights in Dec 2025

6/10 Okay

Charlene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wasn’t expecting to pay a deposit. Nor the price for parking. It wasn’t mentioned when I made the reservations. It should be something that could be added just like the breakfast.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alberto

Stayed 1 night in Nov 2025