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Hallmark Inn and Suites

2.5 star property

Photo gallery for Hallmark Inn and Suites

Deluxe Suite | Living area
Room, 1 King Bed, Accessible, Non Smoking | Bathroom
Exterior
Double Room, Non Smoking | Living area
Room, 1 King Bed, Non Smoking

Reviews

4.2 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
6370 I-35, San Antonio, TX, 78218
  • Place, James Park
    ‪15 min walk‬
  • Place, Joint Base San Antonio
    ‪2 min drive‬
  • Place, River Walk
    ‪9 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Living area

Double Room, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Double Room, Smoking

Double Room, Smoking

Double Room, Smoking

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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Exterior
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About the area

San Antonio

With a stay at Hallmark Inn and Suites in San Antonio (Park Village), you'll be within a 15-minute drive of San Antonio Zoo and Aquarium and Henry B. González Convention Center. .This hotel is 9.1 mi (14.6 km) from River Walk and 9.6 mi (15.5 km) from Alamodome.

What's nearby

  • James Park - 15 min walk - 1.3 km
  • Joint Base San Antonio - 2 min drive - 2.7 km
  • River Walk - 9 min drive - 14.6 km
  • Henry B. González Convention Center - 10 min drive - 15.0 km
  • Lackland Air Force Base - 19 min drive - 33.7 km

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Burger Boy - ‬2 min drive
  • ‪Sat Asian Seafood Restaurant & Bar - ‬8 min walk
  • ‪Church's Texas Chicken - ‬10 min walk
  • ‪Whataburger - ‬8 min walk
  • ‪Cracker Barrel - ‬3 min walk

About this property

Hallmark Inn and Suites

Hallmark Inn and Suites offers 71 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. This San Antonio hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Stay in one of 71 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, an elevator, and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 30 per accommodation, per stay
  • Cash Breakage deposit: USD 30 per day
  • A damage deposit of USD 30 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

hallmark inn & Suites Hotel

hallmark inn & Suites San Antonio

hallmark inn & Suites Hotel San Antonio

Hallmark Inn and Suites Reviews

Reviews

4.2
Rating 10 - Excellent. 6 out of 51 reviews
Rating 8 - Good. 2 out of 51 reviews
Rating 6 - Okay. 10 out of 51 reviews
Rating 4 - Poor. 5 out of 51 reviews
Rating 2 - Terrible. 28 out of 51 reviews

4.2/10

Cleanliness

4.8/10

Staff & service

3.2/10

Amenities

3.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Juan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I understand you get what you paid for, however the property was extremely dirty! Smelled disgusting and I know it was just for one night since we needed a place to stay quickly before it got more late at night but there’s no excuse for being the way it was.
Stayed 1 night in Aug 2025

2/10 Terrible

Arniel

Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

JL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place did not look anything like the photo they have up. Our pillow cases had stains, floor had stains, my wife explaines it as a prostitution hotel environment.
Stayed 1 night in Apr 2025

2/10 Terrible

David Arteaga

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is under construction and remodeling. No elevators working. Bathrooms not working. SuperTerrible
Stayed 4 nights in Apr 2025

2/10 Terrible

Leopold

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dorty, broken door locks, door was alreadyopen. Looked like a drug den. Did not even unpack our luggage. We returned the key cards and left. Will not use .locks,
Stayed 1 night in Apr 2025

2/10 Terrible

Rudy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Arturo

Property was decent
Stayed 4 nights in Nov 2024

10/10 Excellent

Wilsdaryon

Stayed 2 nights in Aug 2024

2/10 Terrible

Al

Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely terrible condition to stay
Stayed 1 night in Apr 2024

2/10 Terrible

Brianna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here. This is NOT a legit hotel.

I can NOT believe yall are advertising this "hotel". It was a literal crack den. I didnt even stay. I let them keep my money so I could walk away unscathed. The room had the drawers ripped out of the dresser (and missing). The AC unit was broken down to wires. There were obvious addicts/homeless people surrounding the building/sitting outside the rooms. I only saw one woman...and she was an obvious homeless woman pushing a shopping cart around. The man at the front desk told me to go check the room to "make sure everything was there" (it OBVIOUSLY WASNT ALL THERE... the dang AC was destroyed). The men in the room next door to my room were openly redistributing furniture from different rooms as if they lived there and they were looking for the "best" stuff. I would not, as a single woman, stay there if it was the zombie apocalypse. I genuinely cried leaving the building out of fear of what COULD have happened. This is a place where people are trafficked. Im lucky all they got was my money.
Stayed 1 night in May 2024

2/10 Terrible

Zulkar

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment condition was very poor, even the toilet got no tissues, and the management was the worst I have ever seen. Waited 30 min standing outside before someone came over and opened the gate at the working hours.
Stayed 1 night in May 2024

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away, shady hotel.

The hotels condition it’s self was terrible. The outside was full of homeless people, and crazies. When going upstairs their was needles on the edge. When at first we went to check in, we were lost because we couldn’t find the building that was in the pictures. And let me tell you, the building looks nothing like the pictures you see in the booking. Upon checking in, the front desk clerk was sitting down on a couch crossed legged, using his laptop, and he greets you by saying “yes”. We went back to ask for a refund he gave it to us, but was very nonchalant.
Stayed 2 nights in May 2024

2/10 Terrible

RUDY AGUIRRE, Cotulla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk had no one there. When he did show up he was on drugs or drunk. It was the worst experience I've had renting a room never again. We went to our room it was dirty the sheets were not even washed. We ended up leaving soon thereafter.
Stayed 2 nights in May 2024

2/10 Terrible

Jimmy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Danny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Regina

Stayed 2 nights in Mar 2024

4/10 Poor

Reuben

Stayed 1 night in Mar 2024

2/10 Terrible

Kaiesha

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was not the best. We had broken lights , missing buttons , and roaches. The pictures of course don’t match up to what’s previewed .
Stayed 1 night in Mar 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
they accidentally cleaned out my room with my things still inside and gave my room to someone else. i didn’t feel safe at all in this location. towels and sheets are dirty.
Stayed 2 nights in Mar 2024

4/10 Poor

joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024