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Extended Stay America Suites San Antonio Colonnade Medical

2.5 star property

Photo gallery for Extended Stay America Suites San Antonio Colonnade Medical

Lobby
Deluxe Studio, Multiple Beds, Non Smoking
Exterior
Deluxe Studio, Multiple Beds, Non Smoking
Seasonal outdoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
4331 Spectrum One, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪17 min walk‬
  • South Texas Medical Center
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

San Antonio

With a stay at Extended Stay America Suites San Antonio Colonnade Medical in San Antonio (Vance Jackson), you'll be a 4-minute drive from USAA Corporate Office Headquarters and 6 minutes from University of Texas at San Antonio. .This hotel is 6.9 mi (11 km) from Six Flags Fiesta Texas and 9.8 mi (15.9 km) from San Antonio Zoo and Aquarium.

What's nearby

  • USAA Corporate Office Headquarters - 17 min walk - 1.5 km
  • South Texas Medical Center - 4 min drive - 4.5 km
  • University of Texas Health and Science Center at San Antonio - 5 min drive - 5.3 km
  • The Shops of La Cantera - 6 min drive - 9.1 km
  • Six Flags Fiesta Texas - 8 min drive - 9.8 km

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Mama Margies Mexican Restaurant - ‬16 min walk
  • ‪Asian Star - ‬18 min walk
  • ‪Pappasito's Cantina - ‬11 min walk
  • ‪Bill Miller - ‬20 min walk

About this property

Extended Stay America Suites San Antonio Colonnade Medical

Hotel in San Antonio with free breakfast and a fitness center
Extended Stay America Suites San Antonio Colonnade Medical offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 84 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day, plus a one-time cleaning fee of USD 150
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day plus USD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Extended Stay America Colonnade
Extended Stay America Colonnade Aparthotel
Extended Stay America Colonnade Aparthotel San Antonio
Extended Stay America San Antonio
Extended Stay America San Antonio Colonnade
San Antonio Colonnade
Extended Stay America San Antonio Colonnade Aparthotel
Extended Stay Deluxe San Antonio-Colonnade Hotel San Antonio
Extended Stay America San Antonio Colonnade Hotel
Extended Stay America Colonnade Hotel
Extend Stay America Colonna
Extended Stay America San Antonio Colonnade
Extended Stay America Suites San Antonio Colonnade Medical Hotel

Extended Stay America Suites San Antonio Colonnade Medical Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 246 out of 813 reviews
Rating 8 - Good. 221 out of 813 reviews
Rating 6 - Okay. 133 out of 813 reviews
Rating 4 - Poor. 94 out of 813 reviews
Rating 2 - Terrible. 119 out of 813 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Genevie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone and everything was terrible never again
Stayed 2 nights in Mar 2025

2/10 Terrible

Armando

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience. Unfortunately, I had booked this property beforehand. I walked into the lobby and immediately regretted booking there. Despite the horrible musky smell.. There was a customer yelling at the employees about his AC not working properly, he also said that room was full of mold. Employees looked confused, as if they didn’t understand him. It wasn’t long before I walked out. I requested a refund and have still not heard back from the hotel. BOOK ELSEWHERE!
Stayed 1 night in Mar 2025

4/10 Poor

Kathleen

Travelled with family and small children
Disliked: Amenities
My card didn't work twice at check in. And be warned there's no restroom in the lobby. So if you have to use it, you have to go on your room. It's also very very noisy. First floor can hear lots of movement from above.
Stayed 1 night in Mar 2025

6/10 Okay

Trenton

Stayed 28 nights in Dec 2024

2/10 Terrible

Adriana

Disliked: Staff & service, property conditions & facilities

For an extended / price was a little too high

The hotel did not have hair condioner. For an extended stay, price was a little to high for what I received
Stayed 1 night in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gloria

Travelled with family
Stayed 1 night in Feb 2025

10/10 Excellent

christopher

Stayed 2 nights in Feb 2025

10/10 Excellent

stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

4/10 Poor

Allana

Liked: Cleanliness
Disliked: Staff & service
I booked the extended-stay for the full kitchen with the oven in the refrigerator, but they refuse to give me dishes or pots and pans because I wasn’t staying at least five days the breakfast that the state is free complementary breakfast is a muffin, a granola bar, coffee, or tea they wouldn’t give me plastic utensils, stating they didn’t have any but they had spoons out for breakfast. She gave me two paper plates for three days day. I had to go to the store and buy everything to cook.
Stayed 2 nights in Feb 2025

2/10 Terrible

Rosie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not able to check in. When I arrived at the property they told me that they had over booked and that there was no more rooms for me to stay. I was extremely upset because it was late at night and I had to scramble to look for another hotel room at another hotel. Luckily I was able to find one that accommodated me. This hotel didn’t even call me to notify of if the situation.
Stayed 2 nights in Feb 2025

4/10 Poor

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Feb 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had lost our home to a fire and I had also suffered a pretty bad leg injury when we booked to stay here.I liked that they had a full kitchen so I could still cook for my husband and two sons.A couple days in we were awaked by banging,it was housekeeping,from that day on we were woken up by banging everyday,the whole staff was incredibly rude to my whole family making a large portion of our stay somewhat uncomfortable and even more frustrating then our life already was! Not to mention people constantly stomping,banging and yelling either above us,or in Hall,outside a lot too! I already have issues with anxiety and my husband who works from home was completely disjointed and lost out on a couple jobs due to his not being able to focus or have a little peace and quiet!When we checked out over a month later we were harrased and talked down to about how long it took to pack up and with only two carts in the building it made it hard to do! I wouldn't recommend this place to anyone!
Stayed 1 night in Feb 2025

10/10 Excellent

Annette

Liked: Cleanliness
Stayed 2 nights in Feb 2025

2/10 Terrible

Rosa

Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Carlos

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The common areas smelled terrible. The front desk people did not greet us and showed up to register us in their pajamas. Terrible experience.
Stayed 1 night in Feb 2025

6/10 Okay

Enrique

Travelled with family and small children
Liked: Cleanliness
No breakfast as seen on website. You can smell the pet smell in the room once you enter the rooms . Toilets were clogged . And constant dripping in the shower area . You have to remove your own trash
Stayed 3 nights in Feb 2025

6/10 Okay

quang

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Not transparent

No kitchen utensils. They said we must stay minimum 7 days to provide
Stayed 2 nights in Feb 2025

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service
This property isnt the most glamorous but gives you what you need in terms of a clean room, bathroom, comfortable bed and kitchen. We only stayed one night but we were happy with our experience.
Stayed 1 night in Dec 2024

2/10 Terrible

Meagan

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The room was big which was good for our family. But the AC didn’t work all weekend so it was hot in our room the restroom everytime we used it we had to plunge it and all they did was give a $20 credit!!!
Stayed 2 nights in Dec 2024

4/10 Poor

Don

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room was spacious but there were a lot of things that werent working, like the fan in the bathroom, the lock on the bathroom door and the handle to flush the toilet. The woman at the front desk when we checked in and out was very helpful, but the gentleman was not. We had a room for 6 people but only pillows for 5, so when i asked him for a pillow he said they had none and he couldnt help me. I asked if he could get one from a vacant room or anything and he said they were booked in every room which was totally untrue. The parking lot wasnt even a third full. The breakfast is instant oatmeal or a granola bar. Overall, i wouldnt recommend unless you like paying for indoor camping.
Stayed 2 nights in Dec 2024

10/10 Excellent

Clarrisa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Anita

Stayed 8 nights in Dec 2024

10/10 Excellent

Brittainee

Stayed 1 night in Sep 2024