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DoubleTree by Hilton San Antonio Downtown

4.0 star property

Photo gallery for DoubleTree by Hilton San Antonio Downtown

Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Front of property - evening/night
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
502 W. Cesar E. Chavez, San Antonio, TX, 78207
  • Market Square
    ‪7 min walk‬
  • River Walk
    ‪15 min walk‬
  • Alamo
    ‪2 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Game room

Riverwalk Plaza

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (5370)
The price is AU$174
for 1 room
includes taxes & fees
2 July - 3 July
Riverwalk Plaza

About the area

San Antonio

With a stay at DoubleTree by Hilton San Antonio Downtown, you'll be centrally located in San Antonio, within a 5-minute drive of San Antonio River and Henry B. González Convention Center. .This hotel is 0.3 mi (0.5 km) from Market Square and 1.2 mi (2 km) from River Walk.

What's nearby

  • Market Square - 7 min walk - 0.6 km
  • River Walk - 15 min walk - 1.3 km
  • Alamo - 2 min drive - 2.3 km
  • Henry B. González Convention Center - 2 min drive - 1.9 km
  • Alamodome - 4 min drive - 4.2 km

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪Mi Tierra Cafe - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Papa John's Pizza - ‬12 min walk
  • ‪La Margarita - ‬8 min walk
  • ‪Golden Star Cafe - ‬7 min walk

About this property

DoubleTree by Hilton San Antonio Downtown

Hotel with an outdoor pool, a short walk to Market Square
DoubleTree by Hilton San Antonio Downtown offers 249 accommodations with MP3 docking stations and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 249 guestrooms featuring refrigerators and flat-screen televisions. Cable programming and MP3 docking stations are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features wireless internet access (surcharge), a television in a common area, and a ballroom.
Satisfy your appetite with American cuisine at So Frio, a restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, or dine alfresco. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in San Antonio? This hotel has 9000 square feet (836 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
So Frio - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per stay)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 20 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • So Frio

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)

Business services

  • 6 meeting rooms
  • 9,000 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 30.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 for adults and USD 13 for children
  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel San Antonio Downtown
DoubleTree Hilton San Antonio Downtown
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Doubletree By Hilton San Antonio Downtown Hotel San Antonio
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DoubleTree Hilton San Antonio Downtown
Hotel DoubleTree by Hilton San Antonio Downtown San Antonio
San Antonio DoubleTree by Hilton San Antonio Downtown Hotel
Hotel DoubleTree by Hilton San Antonio Downtown
DoubleTree by Hilton San Antonio Downtown San Antonio
DoubleTree Hilton Hotel
DoubleTree Hilton
Doubletree Hilton Antonio

DoubleTree by Hilton San Antonio Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 513 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 76 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did great will be in a double tree again !
Stayed 1 night in Mar 2025

10/10 Excellent

Richard, Tampa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great value, location was walkable to downtown riverwalk and the convention center.
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Belen

Stayed 2 nights in Mar 2025

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed at this hotel several times and I’ve never been dissatisfied. Great location, friendly staff, cleanliness is great. I’m glad I found a place where I feel comfortable and can rest.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, property conditions & facilities
Customer Service was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except that I did not receive my wake up call
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for marathon start and finish
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, polite, professional and always willing to help. My mother is wheel chair bond and she arrived with pain from traveling. The cleaning staff were very helpful in getting her Advil and Tylenol as well as disposable bed pads for her. I was offered help so that a staff member took the travel bags so that I could push my mother on her wheel chair. We were given an ADA complaint room and our stay was excellent. We will definitely come back to this property when we're back in San Antonio. Thank you to all the staff at Double Tree Downtown San Antonio.
Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in Downtown and it's a bit sketchy around the area. Did not feel safe walking around the area. Also be ready to pay an additional $30.00 to park. Then have to take elevator to get to bottom floor to walk into the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Seth

Stayed 1 night in Feb 2025

4/10 Poor

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Off night

My neighbor was using weed and blasting music. I had to call the front desk twice. The weed smell never left. Also, a train blasted its horn several times between 3 and 5 am. I usually LOVE this location, but this stay was horrible.
Stayed 1 night in Mar 2025

10/10 Excellent

Londoe, San Diego

Liked: Staff & service
Stayed 4 nights in Feb 2025

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
The staff throughout the facility provided excellent customer service to us. This includes the front desk staff, restaurant and bar staff too. I would like to call out Helma in the restaurant - she took great care of us. She provided helpful information about your city and gave us really good ideas. Scottie at the bar was also phenomenal. Jose who drives the shuttle (evening shift) was like our own personal tour guide. He shared his knowledge of the city with us as he shuttled us back and forth. Oh, those Doubletree COOKIES!! My goodness! I felt like the Cookie monster from Sesame Street. Those are absolutely the BEST!! Not good for my diet, but soooo good for my soul!!! LOL - Thanks DoubleTree!
Stayed 3 nights in Feb 2025

10/10 Excellent

Ebony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night clerk was great!!! Very helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Willie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We planned a pleasure trip a few months ago no thinking that the temps in San Antonio would be in the 20’s and 30’s. The staff at the hotel made sure that we had a great stay. The front desk staff, Helma, Jose, Scotty and the other restaurant/ bar staff and the other shuttle driver were all amazing! Thanks for a great experience!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Dyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always nice here and the rooms are always clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Bill L Doggett -

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Brooks

Stayed 4 nights in Feb 2025