DoubleTree by Hilton San Antonio Downtown

4.0 star property

Photo gallery for DoubleTree by Hilton San Antonio Downtown

Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Coffee shop
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
502 W. Cesar E. Chavez, San Antonio, TX, 78207
  • Place, Market Square
    ‪7 min walk‬
  • Place, River Walk
    ‪15 min walk‬
  • Place, San Antonio River
    ‪15 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.8 out of 10
Excellent
(47 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

San Antonio

With a stay at DoubleTree by Hilton San Antonio Downtown, you'll be centrally located in San Antonio, within a 5-minute drive of River Walk and Market Square. .This hotel is 4.6 mi (7.5 km) from San Antonio Zoo and Aquarium and 8.4 mi (13.5 km) from Lackland Air Force Base.

What's nearby

  • Market Square - 7 min walk - 0.6 km
  • River Walk - 15 min walk - 1.3 km
  • San Antonio River - 15 min walk - 1.3 km
  • Henry B. González Convention Center - 2 min drive - 1.9 km
  • Alamo - 4 min drive - 2.7 km

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪Bexar County Courthouse - ‬14 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Mi Tierra Café y Panadería - ‬8 min walk
  • ‪Cattleman's Square - ‬7 min walk
  • ‪Papa John's Pizza - ‬12 min walk

About this property

DoubleTree by Hilton San Antonio Downtown

Hotel with an outdoor pool, 6-minute walk to Market Square
DoubleTree by Hilton San Antonio Downtown offers 249 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

This San Antonio hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 249 guestrooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features wireless internet access (surcharge), a television in a common area, and a ballroom.
Satisfy your appetite with American cuisine at So Frio, a restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, or dine alfresco. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in San Antonio? This hotel has 9000 square feet (836 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM.
So Frio - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per stay)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 20 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • So Frio

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)

Business services

  • 6 meeting rooms
  • 9,000 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 for adults and USD 13 for children
  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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DoubleTree by Hilton San Antonio Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 570 out of 1000 reviews
Rating 8 - Good. 175 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 76 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Bobby

Stayed 1 night in Nov 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always a clean place to stay in the staff is always amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 3 nights in Nov 2025

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really great place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Stayed 1 night in Oct 2025

10/10 Excellent

Kyu

Clean and quiet
Stayed 1 night in Nov 2025

10/10 Excellent

Samantha

Travelled with family
The beds and bedding were amazing. And of course the cookies! Yum. Lots going on in the hotel but I felt safe and secure.
Stayed 1 night in Nov 2025

2/10 Terrible

Kimberly

Stayed 2 nights in Nov 2025

8/10 Good

George, Bloomingdale

Stayed 2 nights in Nov 2025

8/10 Good

Benjamin

Business traveller
Liked: Cleanliness, property conditions & facilities
Beds weren’t the most comfortable, ac didn’t stay cooling.
Stayed 1 night in Nov 2025

10/10 Excellent

Derian

Stayed 1 night in Nov 2025

10/10 Excellent

Lucas

Stayed 1 night in Oct 2025

10/10 Excellent

Amber

Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience with all the services
Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, property conditions & facilities
Great room extra comfortable
Stayed 2 nights in Nov 2025

10/10 Excellent

Alejandra

Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes.
Stayed 1 night in Oct 2025

10/10 Excellent

Graciela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant, bed was comfortable, room was clean! Hubby said this will be our choice of hotel to stay in when we go out of town!
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel very clean! I would stay there again!
Stayed 4 nights in Oct 2025

8/10 Good

Crisanta

Parking is super convenient but not just because there’s a lot of events going on should a guest pay for parking, we already paid plenty for the room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Alvaro

Stayed 4 nights in Oct 2025

6/10 Okay

Timothy

Travelled with partner
Liked: Property conditions & facilities
The property is surrounded by law-enforcement, courthouses, Bail Bondmans, and other and unfavorable tenants. Vehle travel nearby was inordinately fast. Unsafe. The driveway was too small and vehicles stacked up. Very limited variety of products to purchase. Male night guy wouldn’t give me a bottle opener at 9:00pm morn kitchen staff hadn’t enuf change. Left. Came back with paper dollars and walked away. I asked about the rest of the change and she was astonished she would have to return my change These kids are poorly trained and they have a lack of educationll social skills
Stayed 3 nights in Oct 2025

6/10 Okay

Oscar

Disliked: Property conditions & facilities
Our room just ok. I was expecting the room and
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025