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Candlewood Suites San Antonio Airport by IHG

2.5 star property

Photo gallery for Candlewood Suites San Antonio Airport by IHG

1 bedroom, down duvets, desk, laptop workspace
1 bedroom, down duvets, desk, laptop workspace
BBQ/picnic area
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Free airport shuttle
  • Pool

Explore the area

Map
418 Portland Rd, San Antonio, TX, 78216
  • North Star Mall
    ‪2 min drive‬
  • San Antonio Zoo and Aquarium
    ‪6 min drive‬
  • Alamo
    ‪10 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, down duvets, desk, laptop workspace

Suite, 1 Bedroom

8.4 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(30 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(13 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Shower, hair dryer, towels

Studio Suite

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed

8.2 out of 10
Very good
(48 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property amenity

Comfort Suites San Antonio Airport North

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (546)
The price is AU$157
for 1 room
includes taxes & fees
7 July - 8 July
Comfort Suites San Antonio Airport North

About the area

San Antonio

A stay at Candlewood Suites San Antonio Airport by IHG places you in the heart of San Antonio, a 7-minute drive from San Antonio Zoo and Aquarium and 10 minutes from Alamo. .This hotel is 9.2 mi (14.8 km) from Henry B. González Convention Center and 9.4 mi (15.1 km) from Alamodome.

What's nearby

  • North Star Mall - 2 min drive - 2.7 km
  • San Antonio Zoo and Aquarium - 6 min drive - 9.4 km
  • Alamo - 10 min drive - 15.0 km
  • Henry B. González Convention Center - 11 min drive - 15.8 km
  • Six Flags Fiesta Texas - 17 min drive - 22.1 km

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Pluckers Wing Bar - ‬3 min drive
  • ‪Whataburger - ‬14 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Jason's Deli - ‬3 min drive

About this property

Candlewood Suites San Antonio Airport by IHG

Hotel with free parking, in the vicinity of San Antonio Zoo and Aquarium
Candlewood Suites San Antonio Airport by IHG offers 72 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature down comforters. Televisions come with cable channels and Netflix. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 72 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites San Antonio Airport by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is complimentary (available on request).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 7:00 PM on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 7 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Books
  • Games
  • Outdoor pool
  • TV in common areas
  • Video library

Family friendly

  • Children's games
  • DVD player
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (87 centimetre high)
  • Handrails in stairways (88 centimetre high)
  • Lift (89 centimetre wide door)
  • Raised toilet seat (80 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 7 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites San Antonio Airport Hotel
Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport San Antonio
San Antonio Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport San Antonio
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites San Antonio
Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport by IHG Hotel
Candlewood Suites San Antonio Airport an IHG Hotel
Candlewood Suites San Antonio Airport by IHG San Antonio
Candlewood Suites San Antonio Airport by IHG Hotel San Antonio

Candlewood Suites San Antonio Airport by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 466 out of 1004 reviews
Rating 8 - Good. 227 out of 1004 reviews
Rating 6 - Okay. 121 out of 1004 reviews
Rating 4 - Poor. 75 out of 1004 reviews
Rating 2 - Terrible. 115 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Veronica Lashun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure you demand to be placed in your correct room. The staff was no help at all. The dishes in the room are dirty so please wash them before you use them. The TV is a standard TV, which means you can not watch your Netflix at all. The staff do not like our kind there. When you know you know. The reason I was not placed in my correct room.
Stayed 3 nights in Mar 2025

10/10 Excellent

SMITHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room, comfortable, great amenities

Great trip. Hotel was good but stove etc was sub par and it wasn't communicated clearly to us before that we could borrow things like insta pot, small grills etc. Wish we had known earlier. AC was not in best condition but we made do
Stayed 2 nights in Mar 2025

8/10 Good

Rattanady

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great space

Excellent and comfortable hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Weldon, Spokane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport
Stayed 1 night in Mar 2025

10/10 Excellent

carolyn

Stayed 2 nights in Mar 2025

10/10 Excellent

Sharon Marie

Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Fire Alarm at 2am daily!!

Raj the owner is not a man of his word!! He clearly only cares about making money and not his guests...so beware if you have any issues here they will not be addressed!!! I was at this hotel for a 3-night stay, and during the first two nights the fire alarm was going off in my room between 1:00 a.m. to 2:00 a.m., and again between 7:30 a.m. and 8:00 a.m. It would also go off during random times throughout the day. Imagine getting woke up to that daily. The hotel was completely booked so they cannot move me to another room until Sunday around 2pm... which was my last night there. I spoke to the owner Raj and I told him I would want one night comped, which I believe is more than fair... He told me to write down my information and that he would contact me in the morning.... which you guessed it---DIDNT HAPPEN! I wanted to give him the benefit of the doubt that he would actually contact me and do the right thing... But I know that he wouldn't because why not take care of it right then and there while I'm here in front of you...IF you were going to do the right thing? You are the owner and the decision is yours!! I called to follow up this afternoon and was of course given the run around that he's not available and when asked when he would be available....the answer is....we never know.... typical. You have trained your staff well!!!! Based on my treatment from staff and owner I cannot recommend this hotel and would advise you to go where you are treated like a guest-not $
Stayed 3 nights in Mar 2025

2/10 Terrible

Israel

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was fantastic, fridge had a vibration but still a great affordable place to stay 9/10
Stayed 7 nights in Mar 2025

10/10 Excellent

claudia

Stayed 1 night in Mar 2025

8/10 Good

Madelynne

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Riley

Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Short Uber
Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 9 nights in Mar 2025

2/10 Terrible

Sheri

Travelled with family
Disliked: Property conditions & facilities
It’s on a military installation and we weren’t allowed on base. So we won’t be paying for this reservation.
Stayed 1 night in Mar 2025

10/10 Excellent

amber jade dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful
Stayed 1 night in Mar 2025

2/10 Terrible

Jorge

Disliked: Cleanliness
Stayed 4 nights in Mar 2025

2/10 Terrible

Stephanie

Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at Candlewood Suites on Portland Road when I go back to San Antonio to visit. I usually check-in late in the evening and I usually check-in with Raul. Raul is a cool and interesting gentleman. Great people can make a business Great.
Stayed 1 night in Mar 2025

8/10 Good

NELSO

Stayed 1 night in Feb 2025

6/10 Okay

Claudia

Stayed 1 night in Mar 2025

6/10 Okay

Omolara

Stayed 3 nights in Mar 2025