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Best Western Plus Lackland Hotel & Suites

2.5 star property

Photo gallery for Best Western Plus Lackland Hotel & Suites

Pillow-top beds, in-room safe, desk, laptop workspace
Lobby
Lobby
Property amenity
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Laundry

Explore the area

View map
3635 Crooked Trail, San Antonio, TX, 78227
  • Lackland Air Force Base
    ‪2 min drive‬
  • Lackland Air Force Base Visitor Center
    ‪3 min drive‬
  • San Antonio SeaWorld
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

San Antonio

When you stay at Best Western Plus Lackland Hotel & Suites in San Antonio, you'll be in the business district, a 4-minute drive from Lackland Air Force Base Visitor Center and 9 minutes from Lackland Air Force Base. .This hotel is 11.8 mi (19 km) from River Walk and 12.1 mi (19.5 km) from Henry B. González Convention Center.

What's nearby

  • Lackland Air Force Base - 2 min drive - 1.5 km
  • Lackland Air Force Base Visitor Center - 3 min drive - 4.2 km
  • San Antonio SeaWorld - 11 min drive - 15.4 km
  • Aquatica San Antonio Waterpark - 11 min drive - 15.4 km
  • River Walk - 14 min drive - 20.6 km

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪QuikTrip - ‬4 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Dutch Bros Coffee - ‬4 min drive
  • ‪Tropical Hideway - ‬4 min drive

About this property

Best Western Plus Lackland Hotel & Suites

Hotel in San Antonio with free breakfast and a fitness center
Best Western Plus Lackland Hotel & Suites offers 77 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 77 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Bathrooms have shower/tub combinations and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Atrea
Atrea Hotel
Best Western Atrea
Best Western Plus Atrea
Best Western Plus Atrea Hotel
Best Western Plus Atrea Hotel San Antonio
Best Western Plus Atrea San Antonio
Best Western Plus Lackland Hotel San Antonio
Best Western Plus Lackland Hotel
Best Western Plus Lackland San Antonio
Best Western Plus Lackland

Best Western Plus Lackland Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1003 reviews
Rating 8 - Good. 225 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul R Jones, Jr Nancy Leah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the Lackland Air Force Base. I recommend it for those needing a place to stay during graduation ceremonies. The staff are very friendly.
Stayed 5 nights in Jun 2025

8/10 Good

Alixa

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

peter

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Hotel needs to be updated… it’s not even very clean.. hair from other people etc. found on the bed etc. recommend you find other hotel..
Stayed 1 night in Jun 2025

8/10 Good

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Billy

Stayed 3 nights in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Knyah

Stayed 2 nights in May 2025

10/10 Excellent

mauricio

Stayed 3 nights in May 2025

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
This hotel has definitely seen some better days. However, all of the staff were extremely friendly and helpful. The hallways were quiet. The breakfast was very good with plenty of options.
Stayed 1 night in May 2025

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alfred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jose

Stayed 1 night in May 2025

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice & clean! Great stay.
Stayed 2 nights in May 2025

10/10 Excellent

Mariana

Stayed 3 nights in Apr 2025

8/10 Good

Lynn

Liked: Staff & service
Breakfast was ok nothing special but decent variety. The staff were all awesome. The rooms clean but dingy and dated. The sinks dud not drain well.
Stayed 4 nights in May 2025

10/10 Excellent

China

Stayed 2 nights in May 2025

10/10 Excellent

Andrea

Stayed 1 night in May 2025

8/10 Good

Rogelio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rent a room cause we came in from out of town for a birthday party. Room was clean and had plenty of space.
Stayed 1 night in May 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Would stay again!

Overall the hotel was very nice. A very busy place, but still quiet. I would most definitely stay there again.
Stayed 3 nights in May 2025

2/10 Terrible

Diane

Travelled with family
First room we were in was dirty. Old spill on wall, desk chair was filthy, hair on floor, both phones in room were in non-working order, towels were thin as paper and old.
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! Great experience for us! Definitely will stay again here!
Stayed 2 nights in Apr 2025

8/10 Good

Danelle

Liked: Staff & service
Stayed 4 nights in May 2025

6/10 Okay

Ashleigh

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Pros: 10 min drive from Lackland AFB, 15 min drive from The Riverwalk, decent breakfast, cold AC in rooms, friendly staff. Cons: our initial room was dirty (splatter on wall, hairs/dirt on desk chair) and neither phones worked. Got switched to another room which was fine but had a weird smell to the bathroom and the AC kept going down in temp on its own when I would set it. I bought a bag of chips from the lobby which turned out to be expired by two weeks. Shower water pressure wasn’t great. Towels are thin as ever. Ventilation in the rooms isn’t adequate, you can see mold/mildew/rust in walls/fixtures of bathroom. Overall seems like cleaning isn’t adequate – there was a half eaten vienna sausage underneath the sink of my bathroom. This was my first time here and I chose it because it had “excellent” reviews/ratings. If you’re looking for a no frills VERY basic hotel that’s close to Lackland AFB or downtown then this is it. But it was definitely NOT worth the $200+/night I paid for and it wasn’t my definition of excellent. I will be staying elsewhere if I return to the area.
Stayed 2 nights in May 2025

10/10 Excellent

Rekha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No nonsense place with basics provided.

Wish has room service. Shower set up was unusual.
Stayed 2 nights in May 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025