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Hotel Portobelo Convention Center

3.0 star property

Photo gallery for Hotel Portobelo Convention Center

On the beach, scuba diving, snorkelling
Front of property
Reception
Balcony
Triple Room

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View map
Cra 5 No 39 - 37, San Andrés, San Andres y Providencia, 880001
  • Spratt Bight Beach
    ‪5 min walk‬
  • North End
    ‪2 min drive‬
  • San Andres Hill
    ‪5 min drive‬
  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    ‪9 min walk‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room

1 bedroom, bed sheets

Double Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

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About the area

San Andrés

When you stay at Hotel Portobelo Convention Center in San Andrés, you'll be on the beach, just a 4-minute walk from Spratt Bight Beach and 10 minutes by foot from Paintball San Andres. .This hotel is 0.6 mi (1 km) from Coton Cay and 0.7 mi (1.2 km) from Islote Sucre.

What's nearby

  • Spratt Bight Beach - 5 min walk - 0.4 km
  • North End - 2 min drive - 2.1 km
  • San Andres Hill - 5 min drive - 4.5 km
  • Island House Museum - 7 min drive - 6.2 km
  • Islote Sucre - 35 min drive - 3.9 km

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 1 min drive

Restaurants

  • Juan Valdez Café
  • ‪Hotel Casablanca - ‬5 min walk
  • ‪El Peruano - ‬1 min walk
  • ‪Restaurante Bar Tico Tico - ‬4 min walk
  • ‪The Islander - ‬2 min walk

About this property

Hotel Portobelo Convention Center

Beachfront hotel with free breakfast and a 24-hour front desk
Hotel Portobelo Convention Center offers 54 accommodations with air conditioning. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
The ryokan bathing area is open 24 hours.
Make yourself at home in one of the 54 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms with bathtubs or showers are provided.
This hotel features scuba diving on site and snorkeling on site.
At Hotel Portobelo Convention Center, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Hotel Portobelo Convention Center has a restaurant on site.

Languages

Spanish

Property amenities

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Scuba diving
  • Snorkelling

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach

Spa

  • 24-hour public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 0-inch flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Portobelo Convention Center Hotel San Andres
Portobelo Convention Center San Andres
Portobelo Convention Center
Portobelo Convention Center Hotel
obelo Convention Center Hotel
Portobelo Convention Center Hotel
Portobelo Convention Center San Andrés
Portobelo Convention Center Hotel San Andrés

Hotel Portobelo Convention Center Reviews

Reviews

6.4
Rating 10 - Excellent. 26 out of 154 reviews
Rating 8 - Good. 43 out of 154 reviews
Rating 6 - Okay. 37 out of 154 reviews
Rating 4 - Poor. 23 out of 154 reviews
Rating 2 - Terrible. 25 out of 154 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

7.8/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Danilo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just across the street you will have the best coralline white beach at the Caribbean. Excellent for swimming, diving, snorkling or just relaxing with a cold Colombian beer in your hands. Excellent prices. With the same money you have to spend in North American or Europe daily you can stay 3 or 4 days in San Andres Island.
Stayed 4 nights in Dec 2023

8/10 Good

JORGE ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels for the beach will add convenience
Stayed 7 nights in Aug 2023

10/10 Excellent

HERBERT, Guatemala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene una ubicacion privilegiada, a pocos pasos de la playa. Habitacion muy amplia y limpia, cuenta con cajilla de seguridad y minibar.
Stayed 3 nights in Dec 2022

8/10 Good

Pawel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good

6/10 Okay

Jorge, Santa Ana

Travelled with group
Liked: Cleanliness, staff & service
The location is good because it is a few steps away from the beach. However, we were transferred to another hotel from the chain, which was three blocks away from the beach. We did not have a say in the change, it was just done by the hotel upon check-in time. We were changed to Portobelo Plaza Las Americas.
Stayed 3 nights in Oct 2022

2/10 Terrible

JOSE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Low quality
Stayed 1 night in Jul 2022

10/10 Excellent

Elkin J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Feb 2022

8/10 Good

Jose, Port Chester

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and beach
Stayed 1 night in Dec 2021

6/10 Okay

Harold B

Travelled with family
Liked: Property conditions & facilities

Harold stay

Friendly people but hotel is like a motel in the US. Nothing especial to talk about. It’s conveniently located.
Stayed 2 nights in Nov 2021

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities
Location to the beach and an excellent breakfast with an attentive wait staff. Will stay there again.
Stayed 4 nights in Nov 2021

4/10 Poor

Rufino

Disliked: Cleanliness, property conditions & facilities, room comfort

i not recomend thas hotel

no hot water .no wifi inside the room,only on hotel loby
Stayed 2 nights in Apr 2021

10/10 Excellent

Jr, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel near the beach and nearby shops .
Stayed 1 night in Mar 2020

10/10 Excellent

Suren

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The AC wasn't working, in that room. It had a lick. They came and fixed it. However, afterwards the AC wasn't giving cold air.
Stayed 2 nights in Feb 2020

10/10 Excellent

Ricardo, Baldwin Park, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no hot water inside the shower, after all everything was ok
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to beaches, restaurants. Nice staff, pretty clean, nice breakfast. Cons, WIFI is really suck.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent The breakfast was not on time .......all days were 10 to 15 minutes late
Stayed 5 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
This hotel is like a motel very back condition, I never goin again
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ine of the best location on the island. Very good breakfast
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Horrible check in process/ they will assign you wrong rooms/ they will try to kick you out before (1 day) check out
Stayed 5 nights in Jan 2019

4/10 Poor

Humberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Pro: close to the beach and airport Good hot breakfast Cons: terrible customer service. Left phone charging overnight on the floor near the only outlet. Woke up floor completely wet. Complained to the front desk and the couldn’t do anything because it was a “holiday”. Complained mishandled since the beginning all the way to the supposed “management”. They blamed the misinformation on internal communication breakdowns (their own breakdown) and refused to pay for damages. Will not stay here again.
Stayed 5 nights in Aug 2018