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Cocoon Salzburg

4.0 star property

Photo gallery for Cocoon Salzburg

Land view from property
Mountain Cocoon
Lounge
Front of property
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • 24/7 front desk

Explore the area

View map
Rainerstraße 29, Salzburg, Salzburg, 5020
  • Place, Salzburg Congress Convention Center
    ‪8 min walk‬
  • Place, Mirabell Gardens
    ‪11 min walk‬
  • Place, Mirabell Palace
    ‪12 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪10 min drive‬

Room options

View all photos for Urban Cocoon

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Urban Cocoon

9.2 out of 10
Wonderful
(88 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Urban Cocoon Single Room

Urban Cocoon Single Room

Urban Cocoon Single Room

9.4 out of 10
Exceptional
(34 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Urban Cocoon TWIN

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Urban Cocoon TWIN

8.6 out of 10
Excellent
(22 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Relax Cocoon TWIN

Relax Cocoon TWIN

Relax Cocoon TWIN

7.4 out of 10
Good
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Mountain Cocoon

Mountain Cocoon

Mountain Cocoon

9.0 out of 10
Wonderful
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Roomy Cocoon

Roomy Cocoon

Roomy Cocoon

7.8 out of 10
Good
(14 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Urban Cocoon TPL

Urban Cocoon TPL

Urban Cocoon TPL

8.4 out of 10
Very good
(17 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Quiet Cocoon TWIN - Barrier Free

Quiet Cocoon TWIN - Barrier Free

Quiet Cocoon TWIN - Barrier Free

8.8 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Workation

Workation | Living area

Workation

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Penthouse, 3 Bedrooms, Terrace | Terrace/patio
master Mirabell
City Centre Salzburg
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
4.6 out of 5, Wonderful, 488 reviews
The price is AU$216
includes taxes & fees
11 May - 12 May
master Mirabell

About the area

Salzburg

With a stay at Cocoon Salzburg in Salzburg (Elisabeth-Vorstadt), you'll be within a 5-minute drive of Mirabell Palace and Salzburg Christmas Market. .This hotel is 0.4 mi (0.7 km) from Mirabell Gardens and 0.5 mi (0.8 km) from Salzburg Congress Convention Center.

What's nearby

  • Salzburg Congress Convention Center - 8 min walk - 0.7 km
  • Mirabell Gardens - 11 min walk - 1.0 km
  • Mirabell Palace - 12 min walk - 1.1 km
  • Mozarteum University of Salzburg - 14 min walk - 1.2 km
  • Salzburg Christmas Market - 7 min drive - 2.1 km

Getting around

  • Salzburg Central Station - 2 min walk
  • Freilassing-Hofham S-Bahn - 11 min drive
  • W.A. Mozart Airport (SZG) - 21 min drive

Restaurants

  • ‪Panorama Restaurant - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Johann Cafe & Restaurant - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Braurestaurant IMLAUER - ‬5 min walk

About this property

Cocoon Salzburg

Cocoon Salzburg offers 119 air-conditioned accommodations with safes and hair dryers. These individually furnished accommodations have separate sitting areas and include desks. 43-inch flat-screen televisions come with cable channels. This Salzburg hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Make yourself at home in one of the 119 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Enjoy the recreation opportunities such as karaoke or make use of other amenities including complimentary wireless internet access.
Satisfy your appetite at the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 19.90 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Karaoke

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • Streaming services

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.90 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Cocoon Salzburg Hotel
Cocoon Salzburg Salzburg
Cocoon Salzburg Hotel Salzburg

Cocoon Salzburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 758 out of 1153 reviews
Rating 8 - Good. 278 out of 1153 reviews
Rating 6 - Okay. 84 out of 1153 reviews
Rating 4 - Poor. 17 out of 1153 reviews
Rating 2 - Terrible. 16 out of 1153 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jolie, Westcliff On Sea

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room
Stayed 2 nights in Jan 2026

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
Very convenient for the hauptbahnhof - the rooms at the front have a view of the trains! Was worried about noise, but didn't cause a problem at night.
Stayed 1 night in Jan 2026

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful mountain views from the hotel. It’s quite close to the train station, the one downfall is that it seems there is some homeless people walking around. The room itself is nicely designed. Decent space in the room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean compact rooms and lovely bar lounge for socialising in Staff very helpful and friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and great staff! Breakfast was amazing as well too
Stayed 3 nights in Jan 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

Hsin Wen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, cozy place, nice staff
Stayed 3 nights in Dec 2025

8/10 Good

Aravind

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean, and staff was very nice and respectful
Stayed 6 nights in Dec 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Excellent location lovely hotel . Very clean bed very comfortable and everything you need . Staff very friendly and helpfull. Will definitely be staying again
Stayed 3 nights in Dec 2025

10/10 Excellent

Yiqing

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious enough room. I like the way that they give you a locker big enough to put a lot of things if you want to store te luggage
Stayed 1 night in Dec 2025

6/10 Okay

Samara

Travelled with family
Liked: Cleanliness, amenities
Room was good, but lacking storage space. Bathroom ventilation could be improved as we saw mold in the shower. One additional thing to note is that this is an eco-friendly hotel, so housekeeping did not come by every day to clean room. Breakfast buffet had a really great spread with a lot of different options for my family. Our room keys were deactivated twice before our official check out time. Staff were able to resolve quickly, but did make it seem like it was my fault before checking in their system to see that they were the ones who input the times wrong.
Stayed 3 nights in Dec 2025

10/10 Excellent

Thaís

Stayed 2 nights in Dec 2025

10/10 Excellent

Maggie

Liked: Cleanliness, amenities
Staff were great. Room was cute and clean though my shower door had a bit coming off the door but it don’t cause too much of an issue. In a great location near the train station and tram/bus link straight into town if you don't wanna walk the 10 minutes. Would stay again if I’m ever in Salzburg.
Stayed 3 nights in Dec 2025

2/10 Terrible

Fred Chan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
​I am honestly so frustrated with my stay here. I paid nearly 5-star prices but the hotel didn't even meet 4-star standards. The room was missing basic essentials like a kettle or utensils and I was told I’d have to pay extra if I wanted them. This is completely unacceptable for a hotel in this price range. ​The reception setup is a mess. The same person at the counter has to run to the kitchen, make coffee, and handle room requests all at once. Because the staff is also so slow, I had to wait a long time every time I needed to check in or ask for information. The service definitely needs to be improved. ​The most unbelievable part was that a 4-star hotel doesn't even have a place to store luggage. They just gave me a website and told me to go find my own storage elsewhere. I have never encountered this before and it was incredibly inconvenient. ​Housekeeping was another disaster. You are required to request cleaning a day in advance but even after I did that they failed to clean my room for two out of the three nights. Coming back exhausted to a dirty room with no fresh towels was the last straw. The overall cleanliness was also quite poor just like many other reviews mentioned. ​I really wanted to like this place, but I won’t be coming back. Save your money and stay somewhere that actually cares about its guests.
Stayed 3 nights in Dec 2025

2/10 Terrible

neve

Stayed 6 nights in Dec 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Amenities
Very comfortable room and great selection for breakfast. Perfect location!
Stayed 3 nights in Dec 2025

8/10 Good

Manivasagan

Stayed 3 nights in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
Perfection
Stayed 2 nights in Dec 2025

10/10 Excellent

Raman

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and very clean. We absolutely loved our stay here and so convenient to the tram and train. We would definitely stay here again if we get a chance to come back!
Stayed 2 nights in Dec 2025

8/10 Good

B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

Thun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tudor

Liked: Cleanliness, amenities, property conditions & facilities
Really good value for money
Stayed 3 nights in Dec 2025

10/10 Excellent

Samantha Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great - staff were friendly, helpful and knowledgeable. Hotel was spotless
Stayed 3 nights in Dec 2025

10/10 Excellent

MERCEDES

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very beautiful, and we had a great view. The room was a reasonable size and very comfortable, and the staff was very friendly. We loved hearing the birds singing, which made us forget the cold outside, and the amenities added a lovely decorative touch to the stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room quiet location a good size buffet breakfast and so convenient to the major transportation hub
Stayed 6 nights in Dec 2025