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The Metropolitan Inn

2.5 star property

Photo gallery for The Metropolitan Inn

Front of property
Lobby
Exterior
Breakfast area
Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View map
524 S West Temple, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪13 min walk‬
  • Place, Eccles Theater
    ‪13 min walk‬
  • Place, Delta Center
    ‪18 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬

Room options

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Suite

Suite

Suite

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Mobility Accessible

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Room, 1 King Bed, Mobility Accessible

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • Sleeps 2

Suite

  • Sleeps 2

King Handicap Room

  • Sleeps 2

King Handicap Room

  • Sleeps 2

Suite

  • Sleeps 2

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Salt Lake City

With a stay at The Metropolitan Inn, you'll be centrally located in Salt Lake City, within a 5-minute drive of Salt Palace Convention Center and Temple Square. .This hotel is 2.9 mi (4.7 km) from University of Utah and 1.4 mi (2.2 km) from Conference Center.

What's nearby

  • Salt Palace Convention Center - 13 min walk - 1.1 km
  • Eccles Theater - 13 min walk - 1.1 km
  • City Creek Center - 16 min walk - 1.4 km
  • Delta Center - 18 min walk - 1.5 km
  • Temple Square - 18 min walk - 1.5 km

Getting around

  • Salt Lake Central Station - 3 min drive
  • Courthouse Station - 4 min walk
  • Salt Lake City International Airport (SLC) - 11 min drive

Restaurants

  • ‪Lobby Lounge - ‬1 min walk
  • ‪Pie Hole - ‬8 min walk
  • ‪The Green Pig Pub - ‬6 min walk
  • ‪Quarters Arcade Bar - ‬5 min walk
  • ‪Sol Agave - ‬3 min walk

About this property

The Metropolitan Inn

The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 60 guestrooms featuring refrigerators and microwaves. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's 24-hour room service.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 226 out of 1007 reviews
Rating 8 - Good. 168 out of 1007 reviews
Rating 6 - Okay. 213 out of 1007 reviews
Rating 4 - Poor. 150 out of 1007 reviews
Rating 2 - Terrible. 250 out of 1007 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Noel

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was not clean. We were given 1 towel and wash cloth for two of us. Staff was not very friendly.
Stayed 1 night in Dec 2025

2/10 Terrible

Wanessa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place
Stayed 10 nights in Dec 2025

2/10 Terrible

Luis Manuel

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Old ran down motel surrounded by zombie drugged up homeless...looks like a place we're homeless pitch in to stay
Stayed 1 night in Nov 2025

6/10 Okay

Jitendra Kumar

Stayed 1 night in Nov 2025

8/10 Good

Brian, punnichy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2025

2/10 Terrible

Neil

Disliked: Cleanliness, staff & service, amenities
The room was disgusting and unkept. Boogers on the walls, dried sticky spots on the floors, blood drops in the bathroom. The bathroom sink was clogged. And at the end of the stay They said we had damaged towels and sheets and kept our$100 cash deposit. Evidently they do this to every customer.
Stayed 1 night in Dec 2025

8/10 Good

Kenneth

Stayed 4 nights in Dec 2025

2/10 Terrible

Salvador

Travelled with family
These people are absolutely horrible and run a an even more horrible business. I had a death I was stay with them for and couldn’t make it to the property and they wouldn’t allow me to change or cancel the booking and weren’t willing in any way to help given the circumstances. Really bad business practices and a horrible, dirty and shady hotel not worth staying at ever especially with their lack of respect for their patrons. Negative 10 out of 10 this place is absolute garbage!
Stayed 1 night in Dec 2025

6/10 Okay

Jacob

Liked: Cleanliness, property conditions & facilities
Didn't look as nice as the picture. Room was smaller than it looks in the picture. But the bed was nice. Tempurpedic mattress king size. Everything else about the room was a little underwhelming compared to the description and pictures.
Stayed 1 night in Dec 2025

2/10 Terrible

Lilia

Disliked: Cleanliness
Stayed 1 night in Dec 2025

2/10 Terrible

Melissa

Liked: Staff & service
Disliked: Cleanliness, amenities
O
Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
i love staying here. great service, great employees. comfy beds.
Stayed 3 nights in Dec 2025

2/10 Terrible

Luz

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nosotros queríamos un lugar para descansar ya que íbamos de un viaje largo y el muchacho nos dio una habitación en el tercer nivel, contigua a las habitaciones que estaban remodelando, había demasiado ruido y sucio... Realmente una decepción.al parecer discriminan por la nacionalidad, porque desde que mostré mi pasaporte fue tan evidente el desagrado del personal, no recomiendo el hotel .
Stayed 1 night in Dec 2025

4/10 Poor

Carlos

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty and lots of crazy people in there Stuff was friendly tho
Stayed 2 nights in Dec 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
Borderline scam. Do not stay here. Got the room rented out online, showed up and wasn’t even able to stay because I didn’t have enough for their required cash deposit. Wouldn’t even let me in the room.
Stayed 1 night in Dec 2025

4/10 Poor

Zac

Liked: Staff & service
Old hotel, some of the walls had cracks. The AC/heating unit didn’t seem to work.
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Stayed 2 nights in Dec 2025

10/10 Excellent

Ray A

Liked: Cleanliness, property conditions & facilities
Easy check in.
Stayed 1 night in Dec 2025

6/10 Okay

Alenae

Travelled with family
Disliked: Amenities, property conditions & facilities
The staff was courteous and fine. The price was good. The location was good. It's an older building that needs a lot of work and remodeling but it seems they are in the process of doing that so in the future it might be better.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gerardo

Stayed 2 nights in Dec 2025

2/10 Terrible

Tristan

Stayed 1 night in Aug 2025

10/10 Excellent

Doug

Stayed 1 night in Nov 2025

10/10 Excellent

Travis

Stayed 1 night in Dec 2025

10/10 Excellent

Azmat

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It was very easy to check in and out.
Stayed 3 nights in Nov 2025

2/10 Terrible

Cheryl

Liked: Staff & service
Disliked: Cleanliness, amenities
I have to preface this with YOU GET WHAT YOU PAY FOR. The room was only $66. That should have been a clue not to book the room. It was in terrible shape. The bathtub was dirty. The shower might as well have been non-existent.
Stayed 1 night in Nov 2025