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The Metropolitan Inn

2.5 star property

Photo gallery for The Metropolitan Inn

Deluxe Room, 2 Queen Beds
Breakfast area
Lobby
Front of property
Free self-parking

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View map
524 S West Temple, Salt Lake City, UT, 84101
  • Salt Palace Convention Center
    ‪13 min walk‬
  • Temple Square
    ‪18 min walk‬
  • Delta Center
    ‪18 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite

Suite

  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap King Room

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Handicap King Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Comfort Inn Downtown

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.5 out of 5, Good, (1008)
The price is AU$180
for 1 room
includes taxes & fees
25 Aug - 26 Aug
Comfort Inn Downtown

About the area

Salt Lake City

A stay at The Metropolitan Inn places you in the heart of Salt Lake City, within a 15-minute walk of Salt Palace Convention Center and City Creek Center. .This hotel is 2.9 mi (4.7 km) from University of Utah and 0.9 mi (1.4 km) from Temple Square.

What's nearby

  • Salt Palace Convention Center - 13 min walk - 1.1 km
  • City Creek Center - 16 min walk - 1.4 km
  • Temple Square - 18 min walk - 1.5 km
  • Delta Center - 18 min walk - 1.5 km
  • Conference Center - 3 min drive - 1.8 km

Getting around

  • Salt Lake Central Station - 3 min drive
  • Courthouse Station - 4 min walk
  • Salt Lake City International Airport (SLC) - 11 min drive

Restaurants

  • ‪The Coffee Shop at Little America Hotel - ‬1 min walk
  • ‪Pie Hole - ‬8 min walk
  • ‪The Green Pig Pub - ‬6 min walk
  • ‪Quarters Arcade Bar - ‬5 min walk
  • ‪Lobby Lounge - ‬1 min walk

About this property

The Metropolitan Inn

Hotel with free parking, near City Creek Center
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 60 guestrooms featuring refrigerators and microwaves. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's 24-hour room service.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 191 out of 1008 reviews
Rating 8 - Good. 188 out of 1008 reviews
Rating 6 - Okay. 215 out of 1008 reviews
Rating 4 - Poor. 170 out of 1008 reviews
Rating 2 - Terrible. 244 out of 1008 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Noelia

Stayed 3 nights in May 2025

6/10 Okay

Samuel

Travelled with family
Liked: Cleanliness
Hotel was older little ran down the rooms are very clean.
Stayed 2 nights in May 2025

4/10 Poor

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The whole place really needs an upgrade. Lots of rusting and chipping and peeling. The staff was very nice and accommodating and the bedding was clean and the mattress good. Also they actually charge your credit card $100 extra dollars as a damage deposit which they say they will reimburse in a week or two. That was unsettling.
Stayed 1 night in May 2025

4/10 Poor

Peter

Disliked: Cleanliness, amenities, property conditions & facilities
Good location. Not kept up
Stayed 1 night in Apr 2025

10/10 Excellent

Heberto, Montreal

Stayed 6 nights in May 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

It's a nice enough place on a budget

The Metropolitan Inn was sufficient for the price. Pictures tend to give a little better impression of the condition, but after I adjusted expectations to be more in line with a motel....I was happy. Courteous staff!
Stayed 5 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Not the greatest place to stay

Smelled like it had flooded at some point , floors looked dirty/stained. Looked like whoever painted walls didn’t care if the paint dripped onto counters,floor and in shower. Just seemed pretty run down
Stayed 1 night in May 2025

8/10 Good

Maria, Kearns

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding area wasn’t the best however the staff were really awesome and the cleanliness was exceptional
Stayed 1 night in May 2025

4/10 Poor

Brenda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No late checkout.
Stayed 1 night in May 2025

4/10 Poor

Sahoko

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only electric plug I could use for my laptop was in bathroom. Plug near tge bed is behind the object and one of them did not work.
Stayed 3 nights in May 2025

8/10 Good

Bart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Hannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was looking for room reasonable and close to the Salt Lake Palace, which this was - while overall building needs updating, my room was clean, the bed was comfortable and had coffee maker/frig/microwave & a TV that worked, which was more than I can say for a 'fancier' hotel I recently stayed in in Philadelphia and cost was very reasonable
Stayed 3 nights in Apr 2025

2/10 Terrible

Josue

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was smelling really bad , it wasn’t clean and the air wasn’t working good , I literally left 2 after I got there.
Stayed 1 night in Apr 2025

10/10 Excellent

Ember

Liked: Cleanliness, staff & service, room comfort
Little run down, but given how old it is they take care of it.
Stayed 1 night in Apr 2025

2/10 Terrible

Terumi

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very unpleasant experience at this hotel and ended up not staying the night. I arrived early in the morning, fully understanding that check-in was at 3 PM. However, the front desk staff greeted me with a visibly annoyed expression and an extremely rude attitude. It was one of the most unwelcoming interactions I’ve ever encountered at a hotel. Instead of offering basic courtesy or even a simple acknowledgment, the staff continued to blast music or a loud TV from behind the counter and completely ignored me while I was seated in the lobby. The atmosphere felt unprofessional and frankly, unsafe. The overall condition of the property did not match the impression given online — it felt more like a rundown motel than a proper hotel. Due to the unfriendly service and uncomfortable environment, I chose to leave and book a room elsewhere. I would not recommend this place to anyone looking for a safe and respectful stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Quontranon

Stayed 4 nights in Apr 2025

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
My stay was ok. The staff was friendly and I was able to check in without issue. The linens were a little dirty: hair & stains. I was near the front desk and I could hear the morning crew in the lobby as they talked and talked. Kind of annoying. No breakfast in the mornings that I saw. Although a food desert, the area around the hotel was ok. I'd stay there again, but not near the lobby.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dyllon

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great location, Responsive staff. Clean.

Great location. Staff was responsive. Clean. Older facility that needs updating: curtains were torn, wallpaper pealing, poor lighting in the room - there was only the lamp between the beds and none other.
Stayed 3 nights in Apr 2025

6/10 Okay

Rylee

Travelled with group
Liked: Cleanliness, staff & service
Pretty decent overall, rooms seemed clean, bed was a bit stiff but that's just my personal preference. For a first time stay, and a first time reservation all went relatively well!
Stayed 1 night in Apr 2025

2/10 Terrible

Aneesa

Disliked: Amenities
.
Stayed 2 nights in Apr 2025

8/10 Good

Doron

Business traveller
Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Brody

Travelled with family
Disliked: Property conditions & facilities
It was nice over except there was water damage in the corner of our room, the elevator was operational but was kinda rundown and the doors opened a little to early and for the amount i paid for two night i would say it wasnt worth it and the down deposit of a hundred dollars i better get back because the room was clean just not well kept overtime and not redone in a while
Stayed 2 nights in Apr 2025

4/10 Poor

Tammy

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It's a cheap place to stay, but VERY OUTDATED. Rooms very not very clean, we didn't have a shower head, poor lighting and no breakfast. Won't return.
Stayed 1 night in Apr 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Apr 2025