Crystal Inn Hotel & Suites West Valley City

3.0 star property

Photo gallery for Crystal Inn Hotel & Suites West Valley City

Lobby
Pillow-top beds, individually furnished, desk, laptop workspace
Indoor spa tub
Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly

Explore the area

View map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Place, Hale Center Theater
    ‪2 min walk‬
  • Place, Maverik Center
    ‪5 min walk‬
  • Place, Salt Palace Convention Center
    ‪9 min drive‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(131 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

West Valley City

When you stay at Crystal Inn Hotel & Suites West Valley City in West Valley City, you'll be near the airport, within a 15-minute drive of Delta Center and Salt Palace Convention Center. .This hotel is 10.3 mi (16.5 km) from University of Utah and 8.8 mi (14.2 km) from City Creek Center.

What's nearby

  • Hale Center Theater - 2 min walk - 0.2 km
  • Maverik Center - 5 min walk - 0.5 km
  • Delta Center - 9 min drive - 12.9 km
  • Salt Palace Convention Center - 9 min drive - 13.0 km
  • University of Utah - 15 min drive - 18.7 km

Getting around

  • Murray Central Station - 9 min drive
  • Decker Lake Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Squatters Corner Pub - ‬17 min walk
  • ‪Olive Garden - ‬16 min walk
  • ‪The Westerner Dance Hall, Bar & Grill - ‬17 min walk
  • ‪Cracker Barrel - ‬1 min walk
  • ‪Starbucks - ‬17 min walk

About this property

Crystal Inn Hotel & Suites West Valley City

Hotel in West Valley City with free breakfast and airport shuttle service
Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, ski storage, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Crystal Inn Hotel & Suites West Valley City. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in West Valley City? This hotel has 1410 square feet (131 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 1,410 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 15 2025 to December 31 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 113.82 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 113.82 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1343 out of 2009 reviews
Rating 8 - Good. 426 out of 2009 reviews
Rating 6 - Okay. 138 out of 2009 reviews
Rating 4 - Poor. 53 out of 2009 reviews
Rating 2 - Terrible. 49 out of 2009 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Stayed 1 night in Sep 2025

6/10 Okay

Tera

Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and staff was very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaned room! Staff was great too! Thank you!
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal. Excellent breakfast
Stayed 4 nights in Sep 2025

8/10 Good

Jorge

Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and like how there were many dining options to choose from within walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

Petre

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2025

6/10 Okay

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Christa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice surprise

Efficient and friendly check-in. Rooms were next to each other as requested. Very nice and lots of room - just like the picture.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Room beautiful and clean! They offered free parking for our car while we flew out of town for the week. Free airport shuttle. Wonderful staff and delicious breakfast!
Stayed 1 night in Sep 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an excellent stay, and a great room to be in! Staff was so helpful and friendly, wonderful stop every time we're in SLC!
Stayed 1 night in Sep 2025

10/10 Excellent

Holli

Stayed 1 night in Sep 2025

8/10 Good

vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Na
Stayed 1 night in Sep 2025

10/10 Excellent

Nina J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very comfortable bed, great breakfast with sausage, eggs, breakfast casserole, fruit etc. Nice pool and hot tub.
Stayed 1 night in Sep 2025

2/10 Terrible

Jose, elko

Stayed 1 night in Sep 2025

10/10 Excellent

Slate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Friendly staff, great easy access to the property and from the property to other businesses and destinations, within walking distance to multiple restaurants/food options, the complimentary breakfast is a full buffet of excellent food with lots of options. Room was very spacious. Definitely on list to stay again and recommend to others. Very impressed for the price.
Stayed 2 nights in Sep 2025

8/10 Good

Derek

Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Sep 2025

10/10 Excellent

Latoya

Stayed 1 night in Sep 2025

10/10 Excellent

Mikaila

Stayed 1 night in Sep 2025

10/10 Excellent

Aimee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to help me. Wonderful place to stay.
Stayed 3 nights in Sep 2025