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Crystal Inn Hotel & Suites West Valley City

3.0 star property

Photo gallery for Crystal Inn Hotel & Suites West Valley City

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Lobby
Standard Room, 1 King Bed with Sofa bed, Non Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly

Explore the area

View map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Place, Hale Center Theater
    ‪2 min walk‬
  • Place, Maverik Center
    ‪5 min walk‬
  • Place, Utah First Credit Union Amphitheatre
    ‪14 min drive‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(42 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(139 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Lobby
Crystal Inn Hotel & Suites Midvalley
Midvalley
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 2,929 reviews
The price is AU$126
includes taxes & fees
1 June - 2 June
Crystal Inn Hotel & Suites Midvalley

About the area

West Valley City

When you stay at Crystal Inn Hotel & Suites West Valley City in West Valley City, you'll be near the airport, within a 15-minute drive of Delta Center and Salt Palace Convention Center. .This hotel is 10.3 mi (16.5 km) from University of Utah and 9.1 mi (14.6 km) from Temple Square.

What's nearby

  • Hale Center Theater - 2 min walk - 0.2 km
  • Maverik Center - 5 min walk - 0.5 km
  • Salt Palace Convention Center - 10 min drive - 14.0 km
  • Utah First Credit Union Amphitheatre - 14 min drive - 21.2 km
  • University of Utah - 17 min drive - 16.6 km

Getting around

  • Murray Central Station - 9 min drive
  • Decker Lake Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Squatters Corner Pub - ‬17 min walk
  • ‪Olive Garden - ‬20 min walk
  • ‪Cracker Barrel - ‬1 min walk
  • ‪Beans & Brews - ‬5 min walk
  • ‪Starbucks - ‬17 min walk

About this property

Crystal Inn Hotel & Suites West Valley City

Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, ski storage, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Crystal Inn Hotel & Suites West Valley City. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in West Valley City? This hotel has 1410 square feet (131 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 1,410 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 113.82 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 113.82 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1432 out of 2087 reviews
Rating 8 - Good. 411 out of 2087 reviews
Rating 6 - Okay. 141 out of 2087 reviews
Rating 4 - Poor. 55 out of 2087 reviews
Rating 2 - Terrible. 48 out of 2087 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Stayed 1 night in Jan 2026

2/10 Terrible

mohammed

Disliked: Cleanliness
Staff was very unkind
Stayed 1 night in Feb 2026

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and staffs is great.
Stayed 1 night in Feb 2026

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, spacious rooms and bathrooms. Great breakfast.
Stayed 2 nights in Feb 2026

8/10 Good

Hongpu

Stayed 3 nights in Feb 2026

4/10 Poor

Jared

Stayed 2 nights in Feb 2026

10/10 Excellent

Daniel, Caldwell

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spacious and clean, staff was friendly. Would definitely be staying here again and would recommend.
Stayed 1 night in Feb 2026

10/10 Excellent

Katie, Evanston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was fast and easy, the staff was very nice and seemed like they liked their jobs. Overall, a great stay.
Stayed 1 night in Feb 2026

4/10 Poor

Kayla

Staff
Stayed 2 nights in Feb 2026

6/10 Okay

Barbara

Stayed 1 night in Feb 2026

8/10 Good

Eddie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
need new toilets they are to short tall people have hard time getting up from it.
Stayed 4 nights in Feb 2026

10/10 Excellent

Gail

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good 👍
Stayed 1 night in Feb 2026

10/10 Excellent

Larry

Stayed 1 night in Feb 2026

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities
Loved breakfast and room was great! Only downside was fire alarm on Saturday
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room!!!! Friendly staff. Could have done without the garbage being picked up at 3am, but it has to be done sometime.
Stayed 2 nights in Feb 2026

10/10 Excellent

Rachel

Good
Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, walking distance to the Maverick center and walking distance to good restaurants options
Stayed 1 night in Jan 2026

10/10 Excellent

Behrooz

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Place was clean and staff were polite and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Forensic

Liked: Cleanliness, staff & service, amenities
Management was great
Stayed 2 nights in Feb 2026

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, property conditions & facilities
Got a very early (4am) ride to the airport curtesy of the front desk. Great room and service.
Stayed 1 night in Jan 2026

10/10 Excellent

Bernadette

Liked: Cleanliness
Nice and comfortable
Stayed 3 nights in Jan 2026

8/10 Good

Heidi

Stayed 2 nights in Jan 2026

10/10 Excellent

Tevita

Stayed 2 nights in Jan 2026

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, amenities
The room was very clean, quiet, had plenty of towels! The staff was very pleasant and accommodating. Great place to stay when going to the maverick center. The price was very reasonable. Would stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities
Nice as always
Stayed 1 night in Jan 2026