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Crystal Inn Hotel & Suites West Valley City

3.0 star property

Photo gallery for Crystal Inn Hotel & Suites West Valley City

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking
Lobby
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 1 King Bed with Sofa bed, Non Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly

Explore the area

View map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Place, Hale Center Theater
    ‪2 min walk‬
  • Place, Maverik Center
    ‪5 min walk‬
  • Place, Utah First Credit Union Amphitheatre
    ‪13 min drive‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(41 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(134 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Lobby
Crystal Inn Hotel & Suites Midvalley
Midvalley
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 2,847 reviews
The price is AU$119
includes taxes & fees
4 Apr - 5 Apr
Crystal Inn Hotel & Suites Midvalley

About the area

West Valley City

When you stay at Crystal Inn Hotel & Suites West Valley City in West Valley City, you'll be near the airport, within a 15-minute drive of Delta Center and Salt Palace Convention Center. .This hotel is 10.3 mi (16.5 km) from University of Utah and 9.1 mi (14.6 km) from Temple Square.

What's nearby

  • Hale Center Theater - 2 min walk - 0.2 km
  • Maverik Center - 5 min walk - 0.5 km
  • Salt Palace Convention Center - 9 min drive - 13.0 km
  • Utah First Credit Union Amphitheatre - 13 min drive - 20.5 km
  • University of Utah - 15 min drive - 18.7 km

Getting around

  • Murray Central Station - 9 min drive
  • Decker Lake Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Squatters Corner Pub - ‬17 min walk
  • ‪Olive Garden - ‬20 min walk
  • ‪Handel’s Homemade Ice Cream - ‬19 min walk
  • ‪The Westerner Dance Hall, Bar & Grill - ‬17 min walk
  • ‪Cracker Barrel - ‬1 min walk

About this property

Crystal Inn Hotel & Suites West Valley City

Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, ski storage, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Crystal Inn Hotel & Suites West Valley City. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in West Valley City? This hotel has 1410 square feet (131 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 1,410 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 113.82 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 113.82 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1376 out of 2028 reviews
Rating 8 - Good. 410 out of 2028 reviews
Rating 6 - Okay. 139 out of 2028 reviews
Rating 4 - Poor. 55 out of 2028 reviews
Rating 2 - Terrible. 48 out of 2028 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Christiane Levi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Only one set of amenities for a 4 person room. Asked for more, gave us 1 other set.
Stayed 1 night in Jan 2026

10/10 Excellent

Berta

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was excellent. Staff informed us the hot tub and pool were under renovations which we did not mind at all. We asked for an additional towel since we had littles with us. Breakfast was great. We had a good selection allowing the littles to have choices e sall
Stayed 1 night in Jan 2026

10/10 Excellent

Rafael

Stayed 1 night in Dec 2025

6/10 Okay

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

Mani

Stayed 1 night in Dec 2025

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 8 nights in Dec 2025

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean room, helpful and friendly staff, overall great service.
Stayed 1 night in Dec 2025

6/10 Okay

Brian, punnichy

Stayed 1 night in Dec 2025

10/10 Excellent

Bryce

Liked: Cleanliness, amenities, property conditions & facilities
Great room at a very reasonable price. Second time staying there in a month. Had a great experience. Will be back again.
Stayed 2 nights in Dec 2025

10/10 Excellent

BRIATNEY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2025

2/10 Terrible

Pat

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was rude and unaccomidati g at 5:00 pm on Christmas Eve regarding a policy I knew nothing about. No leeway even though the room was guaranteed by my daughter. It was her Christmas gift to me and I couldn’t use it because they would not take Venmo or cash as the method of payment for incidentals. But she was very rude. Also pool was closed for renovation which was disappointing if we could have checked in. We ended up having to drive 2 hours home in a terrible storm because of this.
Stayed 1 night in Dec 2025

2/10 Terrible

Brandon

Stayed 1 night in Dec 2025

10/10 Excellent

Mark, Bothell

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was as advertised
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice chain style hotel with large comfortable rooms. Everything was clean and in good condition. Staff were very friendly and provided excellent service. Only drawback was the noise coming from the room above us and outside our door. It wasn’t terrible but noticeable. If noise bothers you, ask for a top floor room.
Stayed 3 nights in Dec 2025

6/10 Okay

Antares

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The customer service was really subpar, which is a shame because this is easily one of the more comfortable hotels in its price range I’ve stayed at in the area! I always felt like the employees hated dealing with guests, like they would’ve preferred not to interact with me. This really put a damper on my stay, which is really unfortunate. I liked the breakfast, I felt it was really good for hotel food. My room was also very comfortable, especially the bed. Still, with service like this, I wouldn’t recommend it to others, and I wouldn’t stay here again.
Stayed 4 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great.
Stayed 1 night in Dec 2025

6/10 Okay

Julia

Liked: Cleanliness, staff & service, amenities
Room was good. Except for the neighbor who decided to watch his tv with his volume full blast. Called front desk and they did turn it down a smidge. Do not have a connected door to the next room.
Stayed 1 night in Dec 2025

10/10 Excellent

Lynaun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great. I had a minor problem which was resolved VERY QUICKLY. Breakfast was fantastic.
Stayed 1 night in Dec 2025

10/10 Excellent

Raghav

Stayed 1 night in Dec 2025

10/10 Excellent

Gaylynn

Stayed 1 night in Dec 2025

10/10 Excellent

Bryce

Liked: Cleanliness, property conditions & facilities
Great little room for the night. Breakfast was amazing. Staff was wonderful. Definitely recommend staying here.
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, rooomy, short toilet (I like t a ll ones).
Stayed 1 night in Dec 2025

10/10 Excellent

Aimee

Stayed 1 night in Dec 2025

8/10 Good

Carol

Stayed 1 night in Dec 2025