Crystal Inn Hotel & Suites Salt Lake City

3.0 star property

Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Reception
1 bedroom, premium bedding, in-room safe, desk
Terrace/patio
Lobby sitting area
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
230 W 500 S, Salt Lake City, UT, 84101
  • Salt Palace Convention Center
    ‪10 min walk‬
  • Delta Center
    ‪15 min walk‬
  • Temple Square
    ‪16 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(146 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Family Double Queen, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

King Bar, Non Smoking

8.6 out of 10
Excellent
(26 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard King, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Salt Lake City

Centrally located in Salt Lake City, Crystal Inn Hotel & Suites Salt Lake City is within a 15-minute walk of Salt Palace Convention Center and Delta Center. .This hotel is 1 mi (1.6 km) from City Creek Center and 1.4 mi (2.2 km) from Salt Lake Temple.

What's nearby

  • Salt Palace Convention Center - 10 min walk - 0.9 km
  • Delta Center - 15 min walk - 1.3 km
  • Temple Square - 16 min walk - 1.4 km
  • City Creek Center - 16 min walk - 1.4 km
  • Conference Center - 19 min walk - 1.7 km

Getting around

  • Courthouse Station - 8 min walk
  • Salt Lake Central Station - 16 min walk
  • Salt Lake City International Airport (SLC) - 10 min drive

Restaurants

  • ‪The Coffee Shop at Little America Hotel - ‬7 min walk
  • ‪Gracie's - ‬9 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Red Rock Brewing Company - ‬8 min walk
  • ‪Squatters Pub Brewery - ‬8 min walk

About this property

Crystal Inn Hotel & Suites Salt Lake City

Hotel with free breakfast, near Salt Palace Convention Center
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Grab a bite from the grocery/convenience store serving guests of Crystal Inn Hotel & Suites Salt Lake City. A complimentary continental breakfast is served on weekdays from 6 AM to 9:00 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served on weekdays between 6 AM and 9:00 AM and on weekends between 7 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6 AM to 9:00 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 116.32 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Payment types

Important information

Optional extras

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2250 out of 3156 reviews
Rating 8 - Good. 628 out of 3156 reviews
Rating 6 - Okay. 181 out of 3156 reviews
Rating 4 - Poor. 59 out of 3156 reviews
Rating 2 - Terrible. 38 out of 3156 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is our go to when we visit Salt Lake for medical appointments. Its location makes it easy to reach the U of U medical facilities. Always nice accommodations and good breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

Kami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and clean quiet room
Stayed 3 nights in Mar 2025

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we travel from Idaho to watch Utah Jazz basketball, we have used this hotel several times. Reasonable rates, clean/accomodating, and back entrance is only 4 city blocks from venue.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greats rates and clean. Great location
Stayed 2 nights in Mar 2025

2/10 Terrible

Karen

Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kristin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price.
Stayed 1 night in Mar 2025

8/10 Good

Louiejay

Travelled with family
Good stay besides the hot tub wasnt working when we stayed
Stayed 2 nights in Mar 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Staff was very friendly and provided any need help. Room was very clean, just had a slightly odd smell.. We got used to it after a while, but everything else was great! Free parking and good location in the city!
Stayed 2 nights in Feb 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star breakfast!
Stayed 2 nights in Mar 2025

10/10 Excellent

Gaurav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall stay

Good hotel! I stayed for 3 days for a conference and it was a good stay. Well located and had nice breakfast to offer. Plus quite considerate staff and honor some of my requests. Their security hear ‘Scott’ was a great guy. I was waiting for a can in the morning for convention center (where my conference was). He offered me a lift to the place as he was also security in charge there and was heading there. Quite courteous and friendly staff!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sasha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Elzida, Elko

Stayed 1 night in Mar 2025

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in SLC

Staff was pleasant and attentive. Room was good size with enough room to eat and relax not in the beds. Beds were hard and lumpy but room was well kept. Location was adequate for walking around downtown and to/from arena & events center.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lynda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night to catch an early morning flight. The front desk agent was friendly and professional and gave us an option to choose which floor we would like to be on. He also scheduled a shuttle to take us to the airport in the morning. The room was clean and comfortable. I would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the suite with the jetted tub and it was fantastic. The room had two chairs, a small couch, two TVs and the tub was enormous.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 2 nights in Mar 2025

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
Best staff anywhere.
Stayed 4 nights in Feb 2025

10/10 Excellent

Joni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff anywhere. Clean rooms. Delicious breakfast. Very comfortable beds & pillows. Plenty of towels. Quiet.
Stayed 3 nights in Mar 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value for downtown SLC activities.
Stayed 1 night in Mar 2025

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay!!
Stayed 1 night in Mar 2025

10/10 Excellent

LOREN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good and well stocked. The hotel was clean. The staff that I interacted with were very nice and pleasant. The only complaint I had was the bed wasn't very comfortable. Judging by the sagging edges (which made me feel like I was going to fall out of bed) its about time to replace the mattresses. I'd certainly stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Love the sauna and breakfast. Comfortable bed.
Stayed 1 night in Mar 2025