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Rating 10 - Excellent. 279 out of 641 reviews
10 - Excellent
279
Rating 8 - Good. 193 out of 641 reviews
8 - Good
193
Rating 6 - Okay. 93 out of 641 reviews
6 - Okay
93
Rating 4 - Poor. 45 out of 641 reviews
4 - Poor
45
Rating 2 - Terrible. 31 out of 641 reviews
2 - Terrible
31
8.2/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
2/10 Terrible
Verified traveller
14 Aug 2025
Disliked: Cleanliness, room comfort
Did Not Sleep Much!
The room was unbearably hot and to make matters worse ... the only duvet available was a winter duvet. The night air had cooled from a fairly hot day but the room, even at 2am, was stifling. I would know as I was up half the night! I have sent a written complaint to head office, as suggested by the manager when I complained locally but I have not yet had a reply.
Absolutely stunning hotel and very attentive staff
Stayed for 3 nights down from Scotland for a family celebration. A beautiful hotel with ample parking. Staff super friendly and helpful. Only had breakfast at the hotel but this was excellent. Hotel is spotlessly clean and the decor is absolutely stunning. Only tiny grumble i could have is that it was stifling hot during our stay, as it is an old building no AC, hotel provided us with desk fans in our rooms but the Didn't make much difference. Good shower and free toiletries. Very comfortable beds. Please note there are a lot of stairs/steps/quirky corridors in this hotel and no lifts so not great if you have mobility issues. Would definitely stay again though
The staff were very friendly and polite some food was excellent and some was good breakfast was really nice street was a bit noisy around 6.30am dustcart overall really nice place to stay
Good location with parking on site, beautiful room with large windows and comfortable bed. Close to sites such as Stonehenge and walkable to some cafes and restaurants.
What an excellent hotel!
Great location, excellent condition, lovely room with modern clean bathroom, excellent wi-fi, superb food, easy parking, they have good everything correct at this hotel!
It is definitely on my list to stay again