8/10 Good
Phil
Business traveller
31 Jan 2026
The room was well laid out with adequate amenities. The staff was more than friendly and Bentley’s produced a wonderful lunch. We have no issue with the hotel, just with the City of Salem. As a state capital it is an embarrassment. Dirty, disorganized, unfriendly and more interested in it’s ultra-liberal political agenda than it residents or visitors. The residents that visited the so-called high end restaurant at the hotel next door we ill dressed, ill kept and looked totally unprofessional. It appears the city, and therefore the local hotels, have lost any class they once had. If you must visit Salem, I would recommend the Grand Hotel but don‘t expect a professional level and business like atmosphere. It just doesn’t exists in Salem.
Phil
Stayed 3 nights in Nov 2025



















