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The Hotel Salem

3.0 star property

Photo gallery for The Hotel Salem

Front of property
Standard Room, 1 King Bed
Free daily buffet breakfast
Indoor pool
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry

Explore the area

View map
4370 Commercial St Se, Salem, OR, 97302
  • Place, Salem Hospital
    ‪5 min drive‬
  • Place, Willamette University
    ‪5 min drive‬
  • Place, Salem Riverfront Park
    ‪8 min drive‬
  • Airport, Salem, OR (SLE-McNary Field)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(140 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed (Dog Friendly)

1 King Bed (Dog Friendly)

1 King Bed (Dog Friendly)

9.4 out of 10
Exceptional
(28 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(78 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds (Dog Friendly)

2 Queen Beds (Dog Friendly)

2 Queen Beds (Dog Friendly)

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Salem

Located in Salem (Morningside), The Hotel Salem is within a 10-minute drive of Salem Hospital and Willamette University. .This hotel is 3.5 mi (5.7 km) from Salem Riverfront Park and 3.6 mi (5.8 km) from Oregon State Capitol.

What's nearby

  • Salem Hospital - 5 min drive - 5.0 km
  • Willamette University - 5 min drive - 5.4 km
  • Elsinore Theater - 7 min drive - 6.4 km
  • Salem Riverfront Park - 8 min drive - 7.0 km
  • Oregon State Fairgrounds Pavilion - 10 min drive - 8.8 km

Getting around

  • Salem Station - 5 min drive
  • Salem, OR (SLE-McNary Field) - 4 min drive

Restaurants

  • ‪Royal Thai Kitchen - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪7-Eleven - ‬11 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Tsunami Taproom - ‬2 min walk

About this property

The Hotel Salem

Hotel with free breakfast, in the vicinity of Salem Hospital
The Hotel Salem offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 84 air-conditioned rooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Phoenix Inn Suites Hotel Salem South
Phoenix Inn Suites South Salem
Phoenix Hotel South Salem
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Inn Suites South Salem Oregon
Phoenix Suites South Salem
The Hotel Salem Hotel
The Hotel Salem Salem
The Hotel Salem Hotel Salem
Phoenix Inn Suites South Salem

Reviews

The Hotel Salem Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 703 out of 1065 reviews
Rating 8 - Good. 253 out of 1065 reviews
Rating 6 - Okay. 75 out of 1065 reviews
Rating 4 - Poor. 21 out of 1065 reviews
Rating 2 - Terrible. 13 out of 1065 reviews

Reviews

8/10 Good

Matías

Stayed 1 night in Jun 2025

4/10 Poor

Maureen

Stayed 1 night in Jun 2025

10/10 Excellent

Yau-Pin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy accommodations for a long-distance road trip

The property is located in a convenient neighborhood with abundant living supplies. The reception staff exhibited features of friendliness and helpfulness. The room is clean and comfortable. In summary, it's a pleasant stay during our journey.
A comfortable room
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

It was a very good stay for one night. The room was clean, it smelled fresh, the bathroom was up-to-date, and everything worked well. I also appreciate that there is a lot of food and shopping within walking distance.
Stayed 1 night in Jun 2025

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jeff

Stayed 2 nights in Jun 2025

8/10 Good

Todd, Fresno

Travelled with partner
Liked: Cleanliness
Nicely renovated.
Stayed 1 night in Jun 2025

10/10 Excellent

Becky

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone at the desk was really nice! Hotel was clean and rooms were comfortable and clean. I really like the bed..soft with lots of extra pillows I'm old fashioned but I DID NOT like that I could not CALL the Hotel to confirm my reservation. I'm comfortable with cell phones and computers and didn't mind the confirmation coming through on my Email I didn't like talking to a computer...sorry but AI is not for me. However, I would stay again!!!!! Becky L.
Stayed 1 night in Jun 2025

8/10 Good

Yun Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A classic hotel experience! No complaints.
Stayed 1 night in Jun 2025

10/10 Excellent

Catalin, Redmond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable, with courteous staff!
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Vishal Gorakshanath

Stayed 1 night in Jun 2025

10/10 Excellent

Scott, KENNEWICK

Stayed 1 night in Jun 2025

8/10 Good

Serge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great front desk staff. Very clean and my kids thought the breakfast was decent. Price was fair and overall a good experience. Recommend it 8/10
Stayed 1 night in Jun 2025

2/10 Terrible

cristina

From outside great, rating 👌 unfortunately we received a dungeon room in the basement, with a queen bed even that we reserved and pay for a kind bed. Breakfast highly praised by reviews was almost unexistesent and very messy and dirty. Room clean. I guess its all about luck
Stayed 1 night in Jun 2025

10/10 Excellent

Brook

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean and the staff was great. There were very loud guests in the hotel, many kids sports teams, that were slamming doors. Walls and floors thin, loud steps above if you’re not on the top floor.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Was a very lean hotel and had very nice rooms. The staff was very helpful. Location isn't too central but close to quite a few shops
Stayed 1 night in Jun 2025

10/10 Excellent

Jon

Stayed 2 nights in Jun 2025

10/10 Excellent

JON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. A+++
Stayed 3 nights in Jun 2025

2/10 Terrible

Frank

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel staff and location
Stayed 1 night in Jun 2025

10/10 Excellent

Aleksandr, lynnwood

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Nice remodel!
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as expected
Stayed 3 nights in Jun 2025