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Palace Hotel Omiya

4.0 star property

Photo gallery for Palace Hotel Omiya

Exterior
6 restaurants, breakfast, lunch, dinner served; French cuisine
View from room
Reception
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View map
1-7-5 Sakuragicho, Omiya-ku, Saitama, Saitama, 330-0854
  • Place, Saitama Super Arena
    ‪20 min walk‬
  • Place, Railway Museum
    ‪4 min drive‬
  • Place, Omiya Park
    ‪4 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Down duvets, minibar, desk, laptop workspace

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Corner Double Room, Non Smoking

Down duvets, minibar, desk, laptop workspace

Corner Double Room, Non Smoking

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room with Extra Bed, Non Smoking

Down duvets, minibar, desk, laptop workspace

Twin Room with Extra Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

Down duvets, minibar, desk, laptop workspace

Single Room, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

Down duvets, minibar, desk, laptop workspace

Double Room, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Semi Double Room

Down duvets, minibar, desk, laptop workspace

Semi Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Palace Suite Non Smoking

Coffee and/or coffee maker

Palace Suite Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Royal Suite Non Smoking

Down duvets, minibar, desk, laptop workspace

Royal Suite Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room Non Smoking

Down duvets, minibar, desk, laptop workspace

Deluxe Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Corner Double -18.5 Sq.m

Down duvets, minibar, desk, laptop workspace

Corner Double -18.5 Sq.m

  • Sleeps 2
  • Free Wi-Fi

View all photos for Four Beds Room Smoking

Down duvets, minibar, desk, laptop workspace

Four Beds Room Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, Non Smoking, City View

Suite, Non Smoking, City View

Suite, Non Smoking, City View

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Room, 4 Bedrooms, Non Smoking

Family Room, 4 Bedrooms, Non Smoking

Family Room, 4 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for Royal Suite, Non Smoking

Royal Suite, Non Smoking

Royal Suite, Non Smoking

  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Single Room, Non Smoking (Upper Floor)

Down duvets, minibar, desk, laptop workspace

Single Room, Non Smoking (Upper Floor)

  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (Upper Floor)

Down duvets, minibar, desk, laptop workspace

Double Room, Non Smoking (Upper Floor)

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Corner Double Room, Non Smoking, Upper Floor

Down duvets, minibar, desk, laptop workspace

Corner Double Room, Non Smoking, Upper Floor

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Upper Floor)

Down duvets, minibar, desk, laptop workspace

Twin Room, Non Smoking (Upper Floor)

  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Twin Room Non smoking

Down duvets, minibar, desk, laptop workspace

Twin Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Room Smoking

Down duvets, minibar, desk, laptop workspace

Twin Room Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room Non smoking

Down duvets, minibar, desk, laptop workspace

Single Room Non smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for Single Room Smoking

Down duvets, minibar, desk, laptop workspace

Single Room Smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for Double Room Non smoking

Down duvets, minibar, desk, laptop workspace

Double Room Non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room Smoking

Down duvets, minibar, desk, laptop workspace

Double Room Smoking

  • Sleeps 2
  • Free Wi-Fi

Twin Room With Extra Bed Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Corner Double Room-Non-Smoking

Down duvets, minibar, desk, laptop workspace

Corner Double Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Corner Double Room-Smoking

Down duvets, minibar, desk, laptop workspace

Corner Double Room-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Semi Double Room Non-Smoking

Down duvets, minibar, desk, laptop workspace

Semi Double Room Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room[Non-smoking, Upper Floors]

Down duvets, minibar, desk, laptop workspace

Single Room[Non-smoking, Upper Floors]

  • Sleeps 1
  • Free Wi-Fi

View all photos for [Non-smoking, Upper Floors] Double Room

Down duvets, minibar, desk, laptop workspace

[Non-smoking, Upper Floors] Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for [Non-smoking, Upper Floors] Corner Double Room

Down duvets, minibar, desk, laptop workspace

[Non-smoking, Upper Floors] Corner Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for [Non-smoking, Upper Floors] Twin Room

Down duvets, minibar, desk, laptop workspace

[Non-smoking, Upper Floors] Twin Room

  • Sleeps 3
  • Free Wi-Fi

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About the area

Saitama

In the heart of Saitama, Palace Hotel Omiya is within a 5-minute drive of Saitama Super Arena and Railway Museum. .This hotel is 1.2 mi (1.9 km) from Hikawa Shrine and 1.3 mi (2 km) from Omiya Park.

What's nearby

  • Saitama Super Arena - 20 min walk - 1.7 km
  • Railway Museum - 4 min drive - 1.8 km
  • Omiya Park - 4 min drive - 1.7 km
  • Nack5 Stadium Omiya - 4 min drive - 1.7 km
  • Hikawa Shrine - 4 min drive - 1.7 km

Getting around

  • Miyahara station - 4 min walk
  • Haneda Airport (HND) - 35 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬1 min walk
  • ‪横浜らぁめん 桜花 西口本店 - ‬3 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪CoCo壱番屋 - ‬3 min walk
  • ‪来来軒 - ‬2 min walk

About this property

Palace Hotel Omiya

Palace Hotel Omiya offers 204 air-conditioned accommodations with fireplaces and minibars. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 204 air-conditioned rooms featuring fireplaces and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and complimentary newspapers.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and a banquet hall.
Enjoy French cuisine at Crown Restaurant, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Crown Restaurant - This restaurant specializes in French cuisine and serves lunch and dinner.
Parterre - This buffet restaurant serves breakfast, lunch, and dinner.
Zuirin - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Keyaki - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Royal Oak - Onsite bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10 AM for a fee: JPY 4,500 per person
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Crown Restaurant
  • Keyaki
  • Parterre
  • Royal Oak
  • Zuirin

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 4500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Palace Hotel Omiya Saitama

Palace Omiya Saitama

Palace Omiya

Palace Hotel Omiya Hotel

Palace Hotel Omiya Saitama

Palace Hotel Omiya Hotel Saitama

Palace Hotel Omiya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 382 out of 751 reviews
Rating 8 - Good. 274 out of 751 reviews
Rating 6 - Okay. 69 out of 751 reviews
Rating 4 - Poor. 15 out of 751 reviews
Rating 2 - Terrible. 11 out of 751 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shelden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff was very friendly. Hotel was right beside a convenience store, and you can walk to Omiya train station in only a couple of minutes.
Stayed 5 nights in Jan 2026

6/10 Okay

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great breakfast, room was fine except that the climate control is centrally controlled and set to heater only right only which is fine but despite being so cold outside the room was so uncomfortably hot. Sign said if hot, just turn it off, but I did but for 2 nights it was just too hot and since the window could not be opened, no way to cool it down. I used the humidifier in fan mode to blow air on me but the constant drone gets noisy after awhile. Lack of under bed storage area was a problem too since the room is small. Blackout curtains was good, everything else was fine.
Stayed 2 nights in Dec 2025

6/10 Okay

FUMIKO

チェックイン時のスタッフの態度が感じ悪かった。
Stayed 2 nights in Dec 2025

10/10 Excellent

HYEKYUNG A, FRISCO

Liked: Cleanliness, amenities, property conditions & facilities
Clean and Kindly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, convenient with great food nearby
Stayed 1 night in Dec 2025

8/10 Good

Jason

Stayed 1 night in Dec 2025

10/10 Excellent

Hiro

Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious in Japanese standard and location is great with 3 mins from the Omiya station.
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, close shopping &trains.
Stayed 1 night in Oct 2025

8/10 Good

Perlin

Travelled with family
Liked: Cleanliness
The hotel is on the older side, but still decent and clean. Location was not bad, walking distance to the JR station where many food options are available.
Stayed 1 night in Sep 2025

8/10 Good

Ahithophel, HARLOW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, lovely service. Nice room and amenities.
Stayed 4 nights in Jul 2025

10/10 Excellent

douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they always do a great job, very convenient hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent hotel, clisebto everything including the train station. Staff was very friendly and the ammenities were endless.
Stayed 12 nights in Mar 2025

10/10 Excellent

Lawrence

Great location, great place to stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Akiko

Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff, and rooms with complimentary water and slippers. Only issue was a few areas of the room could use more cleaning. A few surface spaces were dusty and floor needed vacuuming, especially at the air purifier. One set of pajamas also had stains and was yellow compared to the second set of pajamas. Overall, loved my stay and will come back. Very affordable and lovely hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the station
Stayed 3 nights in Feb 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Only about a 5 min walk from the station. Very clean service
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Eng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, will stay again
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Palace…

Great Hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Business Hotel!!

Nice hotel.. some communication issues with cleaning staff in (I speak Japanese) but nice hotel!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Zaijin

Stayed 4 nights in Jan 2025

10/10 Excellent

LAU KING

Excellent on everything

It's so amazing, really out of my expectation. Everything is good, comfortable and clean. Breakfast is good. Location is good. I must come again in the future if I visit the same city.
Stayed 1 night in Jan 2025

6/10 Okay

Kenichiro

Stayed 1 night in Dec 2024

10/10 Excellent

chizuko

Stayed 1 night in Dec 2024