All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is our third stay at this Best Western.
The rooms are clean well appointed and quiet. Reception staff are friendly and helpful; and the restaurant is excellent.
Disappointing. Chosen due to car parking availability. Bedroom was comfortable and clean but lift was broken during our visit so had to carry bags from basement car park to 2nd floor. Breakfast following morning was terrible - coffee machine broken, no hot water, buffet of cooked food looked inedible. Staff not interested.
What beautiful hotel , comfortable.restaurant fantastic.and staff superb.
Safe to stay beds very comfortable and walking distance to town centre,well worth the detour to stay in . Sorry to leave
Excellent food and accommodation after a long and fairly stressful drive.
Helen
Stayed 1 night in Aug 2023
6/10 Okay
Verified traveller
Travelled with family
25 June 2023
Liked: Cleanliness, staff & service
Ok for business but not very family friendly.
Rooms have coffee making machines and not kettles so if travelling with a baby it is difficult to get boiling water.
In general their facilities for children are limited - only one highchair in the restaurant which was being used when we chose to dine!
Service in restaurant for dinner was very slow with minimal staff and a menu with limited healthy options.
Breakfast staff very attentive and helpful.
A good hotel with secure parking and within walking distance to the cathedral but sadly let down by its restaurant.
Verified traveller
Stayed 1 night in Jun 2023
8/10 Good
James
Travelled with group
13 June 2023
Liked: Cleanliness, staff & service, room comfort
Good for a one night stay
Receptionist was very cheerful and helpful. Parking was easy and restaurant was okay for dinner. For one night the hotel was fine but lacked any atmosphere or character. A few minor maintenance things needed and getting the Aircon setting right was a challenge
Enjoyed the one night stay. Nice modern hotel with good car parking. Big comfortable bed with plenty of hot water from the shower only down side was no kettle although there was a coffee making machine.