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Chateau Saint John Trademark Collection by Wyndham

4.5 star property

Photo gallery for Chateau Saint John Trademark Collection by Wyndham

Lobby sitting area
Exterior
Business centre
In-room safe, desk, iron/ironing board, free cots/infant beds
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Free WiFi

Explore the area

View map
369 Rockland Rd, Saint John, NB, E2K3W3
  • TD Station
    ‪8 min walk‬
  • Saint John City Market
    ‪13 min walk‬
  • Marco Polo Cruise Terminal
    ‪2 min drive‬
  • Saint John, NB (YSJ)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(28 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (City View)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (City View)

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking, City View

9.6 out of 10
Exceptional
(45 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(42 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(160 reviews)
  • Sleeps 5
  • 2 Queen Beds

About the area

Saint John

A stay at Chateau Saint John Trademark Collection by Wyndham places you in the heart of Saint John, within a 15-minute walk of Saint Joseph's Hospital and Stone Church. .This luxury hotel is 0.6 mi (0.9 km) from Saint John Arts Centre and 0.6 mi (1 km) from Loyalist House.

What's nearby

  • TD Station - 8 min walk - 0.7 km
  • Saint John City Market - 13 min walk - 1.1 km
  • Saint John Trade and Convention Centre - 13 min walk - 1.1 km
  • Market Square - 13 min walk - 1.1 km
  • Marco Polo Cruise Terminal - 2 min drive - 2.2 km

Getting around

  • Saint John, NB (YSJ) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min walk
  • ‪Vito's Dining Room & Lounge - ‬13 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Uncorked Tours & Tastings - ‬13 min walk
  • ‪Topps Restaurant - ‬12 min walk

About this property

Chateau Saint John Trademark Collection by Wyndham

Luxury hotel with free breakfast and a 24-hour fitness center
Chateau Saint John Trademark Collection by Wyndham offers 112 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 112 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional features at this hotel include a banquet hall and a vending machine.
Grab a bite from the snack bar/deli serving guests of Chateau Saint John Trademark Collection by Wyndham. Quench your thirst with your favorite drink at the bar/lounge. A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Château Ascend Collection
Château Ascend Collection Hotel
Château Ascend Collection Hotel Saint John
Château Saint John Ascend Collection
Chateau Saint John Trademark Collection Wyndham Hotel
Chateau Trademark Collection Wyndham Hotel
Chateau Saint John Trademark Collection Wyndham
Chateau Trademark Collection Wyndham
Chateau Tramark Collection Wy
Chateau Saint John Trademark Collection by Wyndham Hotel
Chateau Saint John Trademark Collection by Wyndham Saint John

Chateau Saint John Trademark Collection by Wyndham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1318 out of 1717 reviews
Rating 8 - Good. 311 out of 1717 reviews
Rating 6 - Okay. 58 out of 1717 reviews
Rating 4 - Poor. 11 out of 1717 reviews
Rating 2 - Terrible. 19 out of 1717 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason, Galveston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for about 10 nights and thoroughly enjoyed it. The staff are absolutely fantastic. Every person I encountered was exceptionally hospitable. The rooms are nice, the entire property was clean, parking was easy breezy, and there was even an EV charger onsite (including a 100kW fast charger). The hotel is also very convenient to the main thoroughfare and Uptown. Will stay here next time in town for sure!
Stayed 2 nights in May 2025

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean great breakfast included
Stayed 1 night in May 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
good place
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2025

10/10 Excellent

Mark

Stayed 3 nights in May 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Had everything we needed.
Stayed 1 night in May 2025

10/10 Excellent

James, Antigonish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, rooms were immaculate, breakfast was very good and good value for the stay.
Stayed 1 night in May 2025

10/10 Excellent

Jean Claude

Travelled with partner
Liked: Amenities
Excellent!
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mid-week stay

What a wonderful surprise! Large clean rooms and professional staff. Wish all hotels were like this. Only place to stay in St. John.
Stayed 1 night in May 2025

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a bit disappointed that the bar had closed We were counting on relaixing with a drink after te Concert. No biggie though
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

William, New Westminster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Josée

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight. Room very clean. Staff friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Craig, Glace Bay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were going to watch hockey at TD Station and it was close to the arena. We loved the staff. They were super helpful and friendly. They have a great breakfast . Our room was very nice. I would not hesitate to stay there in the future.
Stayed 3 nights in Mar 2025

10/10 Excellent

Terry Warnell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was neat and friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location of the hotel and it was a very nice place to stay.
Stayed 2 nights in May 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and classy

It was such an amazing stay, the staff were warm and welcoming. Tge room was gorgeous and very clean .
Stayed 1 night in May 2025

10/10 Excellent

Tony

Stayed 2 nights in Apr 2025

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great coffee :)
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful hotel. Our room was spacious, clean and comfortable. The large bathtub was very welcoming and the breakfast was delicious. We would definitely stay there again.
Stayed 1 night in Apr 2025

8/10 Good

Christina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025