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SureStay Plus Hotel by Best Western Sacramento Cal Expo

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Sacramento Cal Expo

Reception
Lobby
Courtyard
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily on-the-go breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Hot tub
  • Pool
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

View map
1900 Canterbury Road, Sacramento, CA, 95815
  • Place, Cal Expo
    ‪2 min drive‬
  • Place, Arden Fair Mall
    ‪3 min drive‬
  • Place, Golden 1 Center
    ‪5 min drive‬
  • Airport, Sacramento, CA (SMF-Sacramento Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Sacramento

With a stay at SureStay Plus Hotel by Best Western Sacramento Cal Expo in Sacramento (Woodlake), you'll be within a 5-minute drive of Golden 1 Center and Arden Fair Mall. .This hotel is 2.8 mi (4.5 km) from Sacramento Convention Center and 3 mi (4.8 km) from Discovery Park.

What's nearby

  • Cal Expo - 2 min drive - 1.8 km
  • Arden Fair Mall - 3 min drive - 2.9 km
  • Cal Expo Race Track - 4 min drive - 3.2 km
  • Sacramento Convention Center - 4 min drive - 5.4 km
  • Golden 1 Center - 5 min drive - 6.1 km

Getting around

  • Arden-Del Paso Station - 9 min walk
  • Sacramento Valley Station - 11 min drive
  • Sacramento Intl. Airport (SMF) - 16 min drive

Restaurants

  • ‪Stoney's Rockin' Rodeo - ‬9 min walk
  • ‪King Cong Brewing Company - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Subway - ‬12 min walk
  • ‪Chando's Tacos - ‬17 min walk

About this property

SureStay Plus Hotel by Best Western Sacramento Cal Expo

Suburban hotel with free breakfast and a seasonal outdoor pool
SureStay Plus Hotel by Best Western Sacramento Cal Expo offers 152 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Sacramento hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site.

Children under 18 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, or hot tub.

Make yourself at home in one of the 152 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Don't miss out on recreational opportunities including a hot tub and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary on-the-go breakfast is served daily from 7:00 AM to 9 AM.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in Sacramento? This hotel has 4300 square feet (399 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9 AM

Things to do

  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 4,300 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - June 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 40

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the swimming pool, health club, or hot tub, while guests under 18 years old are only allowed in the swimming pool, health club, and hot tub with adult supervision

Property is also known as

Canterbury Village Hotel Sacramento
Canterbury Village Hotel
Canterbury Village Sacramento
The Canterbury Hotel Sacramento
Canterbury Hotel Sacramento
SureStay Plus Hotel Best Western Sacramento Cal Expo
SureStay Plus Hotel Best Western Cal Expo
SureStay Plus Best Western Sacramento Cal Expo
SureStay Plus Best Western Cal Expo
Canterbury Hotel Sacramento
Canterbury Village Hotel Suites
SureStay Plus Hotel by Best Western Sacramento Cal Expo Hotel

Reviews

SureStay Plus Hotel by Best Western Sacramento Cal Expo Reviews

7.2

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 406 out of 1058 reviews
Rating 8 - Good. 209 out of 1058 reviews
Rating 6 - Okay. 166 out of 1058 reviews
Rating 4 - Poor. 119 out of 1058 reviews
Rating 2 - Terrible. 158 out of 1058 reviews

Reviews

8/10 Good

Larry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here about 5 times and always got my deposit back the same day or the next day. I'm still waiting for it. Tried calling 3 times to the front desk, get put on hold and then get hung up on.
Stayed 1 night in Jun 2025

6/10 Okay

Ketana

Stayed 1 night in Jun 2025

10/10 Excellent

Esteban

Stayed 1 night in Jun 2025

8/10 Good

Bill

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
For the price it is ok! Construction going on and we were not aware of it.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

2/10 Terrible

Lonnie

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean remodeled room. Impressive in that regard bed a little loud. Area around pretty basic to sletchy. Staff was amazing. Value is good as long as rooms stay looking very clean and new.
Stayed 1 night in Jun 2025

2/10 Terrible

Tia

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Not a safe place for families. Ac wasn’t working . Super dirty. People sleeping, drinking and smoking in the parking lot. No staff available in the morning. Breakfast promised at 7am. But nothing was out till 8:30. Staffs are super rude &&’ to good to help others with respect. Definitely don’t recommend. Rooms are super dirty, bathroom towels with stains .
Stayed 1 night in Jun 2025

10/10 Excellent

Kia, St. Paul

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Alison

Disliked: Property conditions & facilities, room comfort
Bed was crazy loud squeaky! I’ve never experienced anything like it. Area around the hotel was not great if you’re without a car.
Stayed 1 night in Jun 2025

6/10 Okay

Maribel

Liked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Brisarelly

Travelled with partner
Disliked: Cleanliness, staff & service
had a very unpleasant experience at this hotel and would not recommend it to anyone. First off, the front desk staff was rude and dismissive. I accidentally left my flat iron in the room and reached out right away, but they showed zero concern and made no effort to help recover it. I know I left it there, yet no one followed up or offered a solution. The room itself was disgusting — there were pubic hairs in the shower and the toilet hadn’t even been flushed. It was clear the room hadn’t been properly cleaned before I checked in. To top it all off, the area felt unsafe. The morning after we checked out, there were police cars in the lot and suspicious people hanging around like they were casing the area. It was unsettling and not somewhere I’d feel safe staying again. Do yourself a favor and look elsewhere — this place is not worth the risk or the hassle.
Stayed 1 night in Jun 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Deidra

Travelled with partner
Disliked: Amenities, property conditions & facilities
The parking sucked. I think people live here? Weird vibes. Everything very average, but I guess I should expect that for the cost.
Stayed 1 night in Jun 2025

2/10 Terrible

Danielle

Disliked: Staff & service, property conditions & facilities, room comfort
Well we booked this hotel for the pool and hot tub knowing it was going to be 100 degrees outside. We checked in after pool was closed but was hopeful to swim in the morning. Pool and hot tub were out of service and no one let us know when we checked in. I asked for a refund and the women at the desk told me to go get my belongings from the room and she qould print out a receipt. I was gone 5 minutes came back to find the woman had went to lunch. Had to wait for her to get back.
Stayed 2 nights in Jun 2025

4/10 Poor

Cleo

Disliked: Staff & service, property conditions & facilities, room comfort
The rooms must have been renovated in the not too distant past. They are OK. Breakfast was a disaster. They ran out of food and/or beverages every day. One morning they ran out of paper plates. I left my room either seven or eight times; three of those times my key didn't work to get back in my room. Lots of traffic noise. Neighborhood a tad sketchy. I would NOT want to stay here with children.
Stayed 4 nights in Jun 2025

6/10 Okay

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was dirty oily and the hot tub was just disgusting. On sidewalks wrre ppls dirty socks everywhere!! The desk person wouldnt give me a receipt said i had to get ot from Expedia but they say hotel should have gi en it to me!!
Stayed 1 night in Jun 2025

6/10 Okay

Ciena

Travelled with group
The pool flooring was really gross it was covered in dirt and dirty foot prints, and the hotub wasn’t even hot. It was like cold bath water and it wasn’t cleaned either so dirty bath water. The room was pretty nice though so I have no complaints about that and the service was good
Stayed 2 nights in Jun 2025

4/10 Poor

Clive

The Place was ok for the price. The biggest problem that me and my partner encountered,were the 2 lady receptionists that worked on Friday 13 June. I do not know where they found those employees, They are sooo rude. They were hackling everyone, even using f words. We were scared to even ask for new towels or even change our room card that was not working. We always use best western hotel, so we know about the amities and offering, but those ladies made our stay hell.
Stayed 3 nights in Jun 2025

6/10 Okay

Mohamed

Facility is ok , room is clean however , the area is not that great , homeless in the
Stayed 2 nights in Jun 2025

2/10 Terrible

Georgia

Travelled with partner
Disliked: Cleanliness
Nice rooms terrible service 😑
Stayed 7 nights in Jun 2025

4/10 Poor

Jonah

Disliked: Cleanliness, amenities, property conditions & facilities
Property was unkempt, quite a bit of trash in and around the parking lot. Matress felt like just a box spring with a thick blanket overtop.
Stayed 2 nights in Jun 2025

8/10 Good

Zohaib

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at this hotel three times now and it's consistently a solid, budget-friendly option. The rooms are always clean, and the bed is surprisingly comfortable for the price point. While the area around the property could use some updating, we’ve never had any safety concerns and have never had issues with our car while parked there. The only downside is the breakfast, the quality isn't great and they often seem to run out of food items early, which can be frustrating. That said, for the price, the overall experience has been dependable and comfortable. I’d stay here again for a short, affordable trip.
Stayed 1 night in Jun 2025

4/10 Poor

Donisha

Stayed 1 night in Jun 2025

8/10 Good

Jestina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds are comfortable and room was clean. Quiet area off the hwy. Friendly front desk staff. They do have a complementary breakfast but we havent had the pleasure of enjoying yet but looked nice. We have stayed her 5 different stays.
Stayed 1 night in Jun 2025