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SureStay Plus Hotel by Best Western Rocklin

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Rocklin

Individually furnished, desk, laptop workspace, iron/ironing board
Reception
Room amenity
Free breakfast
Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed, Full Kitchen) | Private kitchenette

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
4480 Rocklin Rd, Rocklin, CA, 95677
  • Place, Sierra College
    ‪8 min walk‬
  • Place, Quarry Park
    ‪10 min walk‬
  • Place, Westfield Galleria at Roseville
    ‪4 min drive‬
  • Airport, Sacramento, CA (SMF-Sacramento Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed, Full Kitchen) | Room amenity

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed, Full Kitchen)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(18 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(56 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(46 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

7.8 out of 10
Good
(11 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.4 out of 10
Good
(21 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 118 reviews
The price is AU$148
includes taxes & fees
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About the area

Rocklin

In the heart of Rocklin, SureStay Plus Hotel by Best Western Rocklin is within a 5-minute drive of Sierra College and Johnson-Springview Park. .This hotel is 4.2 mi (6.8 km) from Fountains at Roseville and 5.1 mi (8.1 km) from Placer County Fairgrounds.

What's nearby

  • Sierra College - 8 min walk - 0.7 km
  • Quarry Park - 10 min walk - 0.9 km
  • Johnson-Springview Park - 2 min drive - 1.8 km
  • Westfield Galleria at Roseville - 4 min drive - 6.8 km
  • Thunder Valley Casino - 13 min drive - 18.2 km

Getting around

  • Rocklin Station - 15 min walk
  • Sacramento Intl. Airport (SMF) - 32 min drive

Restaurants

  • ‪Taco Bell - ‬3 min walk
  • ‪Adalberto's Mexican Food - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Das Flipperhaus - ‬2 min walk
  • ‪Jack in the Box - ‬2 min walk

About this property

SureStay Plus Hotel by Best Western Rocklin

Hotel with free breakfast, a quick walk to Sierra College
SureStay Plus Hotel by Best Western Rocklin offers 104 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 104 individually furnished guestrooms, featuring refrigerators and microwaves. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary breakfast is included.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Express Rocklin
SureStay Plus Hotel Best Western Rocklin
Heritage Inn Express
Heritage Hotel Express Rocklin
Heritage Inn Express Rocklin Hotel Rocklin
Heritage Express
SureStay Plus Best Western Rocklin
Surestay Plus By Best Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel
SureStay Plus Hotel by Best Western Rocklin Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel Rocklin

SureStay Plus Hotel by Best Western Rocklin Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 395 out of 1010 reviews
Rating 8 - Good. 218 out of 1010 reviews
Rating 6 - Okay. 170 out of 1010 reviews
Rating 4 - Poor. 112 out of 1010 reviews
Rating 2 - Terrible. 115 out of 1010 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Heather

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Just dirty mostly old
Stayed 1 night in Jun 2025

6/10 Okay

LeAnn

Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Amenities, property conditions & facilities
The mattress was comfortable for a hotel. It was firm, which I like. Soap, shampoo, container, body wash and lotion all all provided and decent. I will defiantly stay again in the future.
Stayed 1 night in Jun 2025

4/10 Poor

Bejan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
17 minutes to check in with only one person in front of us. Otherwise would have been better than expected overall experience. Good value for the price.
Stayed 1 night in Jun 2025

8/10 Good

Mark

Travelled with family
Liked: Property conditions & facilities, room comfort
Good stay. Lot of dogs one across from us barking a lot. Other than that nice stay
Stayed 2 nights in Jun 2025

4/10 Poor

Destinee

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old, dirty, staff rude and unprofessional
Stayed 4 nights in Jun 2025

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
All of the staff was very helpful and nice. We enjoyed our stay.
Stayed 2 nights in Jun 2025

8/10 Good

Linda

Stayed 1 night in Jun 2025

8/10 Good

Anish

na
Stayed 1 night in Jun 2025

4/10 Poor

Alex

Travelled with family
Disliked: Room comfort

On my “not-to-stay-again” list

Hotel seemed dated. Showers/tub need attention, beds were hard, tv channels are static-ky. Not worth $250/night, but it was the closest hotel available to our event.
Stayed 2 nights in Jun 2025

8/10 Good

Antonio

Stayed 1 night in Jun 2025

6/10 Okay

Troy

Travelled with family
I like how this place is close to where my daughter plays basketball. It is pretty centrally located. There are alot of businesses within 10 min away.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I needed to cancel n had paid the insurance to be able to cancel m they still charged me
Stayed 2 nights in Jun 2025

6/10 Okay

Kasey

Staff was very friendly
Stayed 2 nights in Jun 2025

8/10 Good

Rodolfo

Disliked: Property conditions & facilities
Good value
Stayed 1 night in Jun 2025

6/10 Okay

Shannon

Travelled with family
Liked: Staff & service
Disliked: Amenities
The rate was over 200$ plus a 100$ hold for a room that had poor ac, no bathroom vent, extremely small walkway around the beds Pool was dirty no pool towels barely any lounge chairs parking was awful no where to park Elevator was old smell and made loud humming creaking noises when in uses
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Kimrey

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like that it is clean, comfortable and has a good free breakfast. The cold lemon water always available is a nice touch. Great bath towels!! The staff is always friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Stayed 2 nights in Jun 2025

6/10 Okay

juliet

Stayed 1 night in Jun 2025

6/10 Okay

Analiza

Travelled with family
6/4/25 The mattress was not comfortable as you could feel the springs when lying down.
Stayed 1 night in Jun 2025

6/10 Okay

juliet

Liked: Staff & service
Disliked: Room comfort
The breakfast is mediocre, the mattress was bad, it was old and sinking down, IIt hurt my back. The air conditioner running was noisy, some of the staff was hostile and disrespectful to customers, especially the bellman. The front desk customer service was friendly and helpful.
Stayed 1 night in Jun 2025

2/10 Terrible

Hozue, South Pasadena

Disliked: Cleanliness, amenities, property conditions & facilities
The coffee maker was broken. The refrigerator was also broken. The toilet was often clogged.
Stayed 4 nights in May 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property has no hot water. Moved us to new room with hot water. Next morning there no water- none. No hot, no cold. Staff says this has been going on for more than a couple of weeks. Other guests tried three different room moves unsuccessfully. Knowing this issue existed, they continued to rent rooms without any notice to customers. This place should not be in business. Expedia should drop them immediately.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Stayed 1 night in May 2025