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Hampton Inn by Hilton Troy

2.5 star property

Photo gallery for Hampton Inn by Hilton Troy

Free daily full breakfast
Outdoor pool
1 bedroom, desk, blackout curtains, iron/ironing board
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Pool
  • Gym
  • Housekeeping

Explore the area

View map
103 Troy Plaza Loop, Troy, AL, 36081
  • Place, Troy University
    ‪2 min drive‬
  • Place, Veterans Memorial Stadium
    ‪3 min drive‬
  • Place, Pioneer Museum of Alabama
    ‪9 min drive‬

Room options

View all photos for Standard Suite, 2 Queen Beds, Non Smoking

Standard Suite, 2 Queen Beds, Non Smoking | Living area

Standard Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Suite, Accessible, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Studio, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

1 bedroom, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

1 bedroom, desk, blackout curtains, iron/ironing board

Room

9.0 out of 10
Wonderful
(11 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room

1 bedroom, desk, blackout curtains, iron/ironing board

Basic Room

7.0 out of 10
Good
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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Reviews

Hampton Inn by Hilton Troy Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 336 out of 698 reviews
Rating 8 - Good. 187 out of 698 reviews
Rating 6 - Okay. 86 out of 698 reviews
Rating 4 - Poor. 56 out of 698 reviews
Rating 2 - Terrible. 33 out of 698 reviews

Reviews

8/10 Good

Doris

Travelled with family
Stayed 2 nights in Aug 2025

2/10 Terrible

Katherine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was filthy. Room smelled moldy
Stayed 1 night in Jul 2025

4/10 Poor

John

Did not have a functioning elevator and therefore did not stay there Had to find another hotel to stay at for that evening.
Stayed 1 night in Jul 2025

8/10 Good

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Keela

Travelled with family
Disliked: Cleanliness
First of all the elevator was inoperable and I had to lug luggage up three flughrs of stairs. I was told that it had been out of order for minths and they don't know how long before it's repaired. The bathtub was dirty, the absolute worst experience I have ever had. This property used to be very well taken care of, don't know what happened but I don't think I will ever book another stay there.
Stayed 1 night in Jul 2025

10/10 Excellent

Rico

Stayed 2 nights in Jul 2025

4/10 Poor

Dean

Liked: Cleanliness
Disliked: Property conditions & facilities
Elevator down. Not a huge deal to me. Waffle iron down. Breakfast is far from great. Room was so outdated. Furniture literally looked like from the 70's. Carpet was horrible. Fraying at edges. Water pressure is non existent.
Stayed 1 night in Jul 2025

6/10 Okay

Donna

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The elevator wasn’t working. We were on the 2nd floor. That floor smelled bad as did our room. The A/C could not hold the temp steady so we had to adjust many times. The 2nd floor was also very warm. The first floor did not have a bad smell and was much cooler. Our room needed a makeover. Carpet was frayed at threshold and everything just seemed old. Would not stay there again.
Stayed 2 nights in Jul 2025

6/10 Okay

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Yolonda

Liked: Cleanliness, amenities, property conditions & facilities
I loved how close it was to everything and how quiet the hotel was. The breakfast and staff was great too.
Stayed 2 nights in Jul 2025

6/10 Okay

Bria

Business traveller
Disliked: Property conditions & facilities
When we arrived the manager on duty, Melody, was extremely rude and would not even look at myself or my husband, she was cold and very unfrendly. We were informed, upon arrival that the elevator was down and that we would have to use the stairs, which was fine for us but what about others who may not be able to use the stairs. We were also told upon arrival tbat we would need to pay $50 for "incidentals" none of which we were told at booking, lastly we had to pay for self parking...parking in a parking lot that was not monitored.
Stayed 1 night in Jul 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Met all expectations.
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Liked: Cleanliness
Great Location Some of your rooms need to be Updated! The staff was great and Professional! Breakfast needs to better ! All the quest complain about the breakfast ! The cook was great but she could not get Any first yo keep the waffles fromSticking to the Waffle Cooker t
Stayed 2 nights in Jul 2025

4/10 Poor

Vernon

Travelled with family
Liked: Cleanliness, property conditions & facilities
We were at the hotel from July 3 - July 7th. House keeping didn’t come to our room not even once since we were there. Even after calling to the front desk they still didn’t come to clean the room. We had to go down to the front desk and ask for clean towels for our room. We had to take out our own trash. We had to make our own beds. We was just not happy with this stay.
Stayed 3 nights in Jul 2025

4/10 Poor

Mario

Disliked: Cleanliness, property conditions & facilities

Never again...

I've stayed at this Hampton Inn during previous visits to Troy, AL, and this time was by far the worst. For starters, they charged me a daily parking fee; it's just a regular parking lot, no security, no parking garage, no valet. Secondly, my room needed some repairs, a lotion and soap dispenser hanging off the wall, and the towel hook was too. The room just needed to be updated and/or refreshed. I just could not believe they would charge the prices they charged are not ensuring that the rooms are properly maintained. And the parking fee is ridiculous. I will be contacting corporate about my stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marilyn K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just what my family and I needed.
Stayed 1 night in Jun 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

steve

Stayed 1 night in Jun 2025

6/10 Okay

Jolene

Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Chris

Stayed 1 night in Jun 2025

4/10 Poor

Laureen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a king and upon arrival told none available but parking lot was half empty. Asked for top floor, received 1st floor. Door on cabinet to frig hanging half off. Both queen bed creaked everytime someone moved. Won't stay again!
Stayed 1 night in Jun 2025

2/10 Terrible

Shirley

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was never cleaned or the trash taken out, and when I asked for extra towels and blankets I was told to come and get them, when I arrived I asked for a late checkout and was told I could checkout at 4:30pm, when I looked into it later I was told checkout had to be by 1:00pm or get charged for an extra night, I booked 3 nights and only stayed 2, I am owed $236.54 back of the $709.62 I paid !
Stayed 3 nights in May 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here every visit to Troy

Friendly front desk attendant and breakfast attendants. Clean room. Comfortable beds.
Stayed 1 night in May 2025

6/10 Okay

Anita

Travelled with family

Reserved a suite and only got a basic room

I reserved a suite but it was a basic double room. I paid more for a suite and I’m disappointed that was not the room they had for me. I will probably book directly with the hotel instead of through hotels.Com because of this. A coin laundry would have been helpful, had to use the hotel next doors.
Stayed 3 nights in May 2025