Hotel Ciudad de Ponferrada, Ascend Hotel Collection

4.0 star property

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the area

Ponferrada

Located in Ponferrada, Hotel Ciudad de Ponferrada, Ascend Hotel Collection is within a 5-minute drive of Museo de la Energía and Museo del Bierzo. .This hotel is 1.7 mi (2.7 km) from Castillo de los Templarios and 1.7 mi (2.7 km) from Plaza del Ayuntamiento.

What's nearby

  • Castillo de los Templarios - 5 min drive - 2.2 km
  • Museo del Bierzo - 5 min drive - 2.2 km
  • Plaza del Ayuntamiento - 6 min drive - 2.6 km
  • Museo de la Radio - 6 min drive - 3.3 km
  • Basilica de la Encina - 7 min drive - 2.9 km

Getting around

  • Ponferrada Station - 4 min drive

Restaurants

  • ‪Burger King - ‬10 min walk
  • ‪La Casita de Mati (Miravalles) - ‬10 min walk
  • ‪Ginos - ‬9 min walk
  • ‪Terraza C.C. El Rosal - ‬11 min walk
  • ‪Confiteria Pili (El Rosal) - ‬12 min walk

About this property

Hotel Ciudad de Ponferrada, Ascend Hotel Collection

Hotel in Ponferrada with bars and a 24-hour front desk
Hotel Ciudad de Ponferrada, Ascend Hotel Collection offers 111 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 111 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include tour/ticket assistance and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 7:30 AM and 10:30 AM on weekdays.
Hotel Ciudad de Ponferrada, Ascend Hotel Collection has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Celuisma Ponferrada
Hotel Celuisma Ponferrada
Hotel Ciudad Ponferrada
Ciudad Ponferrada
Hotel Ciudad de Ponferrada
Hotel Faranda Express Ciudad de Ponferrada
Hotel Ciudad de Ponferrada, Ascend Hotel Collection Hotel
Hotel Ciudad de Ponferrada, Ascend Hotel Collection Ponferrada

Reviews

Hotel Ciudad de Ponferrada, Ascend Hotel Collection Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 25 out of 61 reviews
Rating 8 - Good. 29 out of 61 reviews
Rating 6 - Okay. 2 out of 61 reviews
Rating 4 - Poor. 3 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunatly cafe only opens at 18.00 and no food served till 20.00.
Stayed 1 night in Jun 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Emilio, Alicante

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Muy amable el personal, y muy cómodo el lugar
Stayed 1 night in Aug 2025

10/10 Excellent

NILDA BEATRIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noche en tranquilidad .Recomendable

Hicimos una noche en pareja, descansamos espectacular, la cama xxl , comoda, limpieza, silencioso,y atencion rapida y profesional
Planta baja
Planta baja
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo utilizaré cuando vaya a Ponferrada

Hotel muy agradable
Stayed 1 night in Mar 2025

8/10 Good

Fco Javier

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel cómodo y limpio pero por ejemplo en mi habitación no funcionaba bien la calefacción. Y el personal un poco justito
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendado para viajes de negocios

Cama de muelles incómoda, restaurante de muy mala calidad, hotel en invierno extremadamente frío en las estancias.
Stayed 1 night in Dec 2024

6/10 Okay

Domenico

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accesibilidad mejorable

El hotel está bastante bien, pero no tiene fácil el acceso, pues el coche no puede acercarse al hotel, está alejado más de 50 metros de la calle más próxima a la entrada y no tiene zona reservada para dejar el coche mientras se bajan las maletas y se efectúa la entrada.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service
Nice Stay
Stayed 1 night in Sep 2024

8/10 Good

Raúl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

juan Sebastián

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nuevo, personal muy amable. Es un 4 estrellas de las de ahora, en realidad es un 3 estrellas. En la zona nueva.de la ciudad, 30 minutos andando al centro histórico.
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

MARIA BELEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Todo correcto.
Stayed 1 night in Mar 2024

8/10 Good

Raúl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Altamente recomendado

Hotel cómodo, nuevo, con todos los servicios disponibles. Recepcionistas agradables, cama muy cómoda y grande, asemas de amplias habitaciones. Altamente recomendado
Stayed 1 night in Dec 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Mercedes

Stayed 1 night in Nov 2023

8/10 Good

María Virtudes

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nuevo con trato del personal agradable y bueno, habitacion amplia y cómoda, está en la zona nueva de ponferrada al lado contrario del casco antiguo, en la zona un centro comercial y algún bar, restaurante el que encontramos para comer a 15 minutos caminando ya que el del hotel abre de 18 a 23 para cena, pero la estancia ha sido buena
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Rui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom...

Gostei muito... quarto muito confortável e hotel muito bonito...
Stayed 1 night in Feb 2023

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones muy cuidadas
Stayed 2 nights in Jan 2023