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Hyatt Place Rouen

4.0 star property

Photo gallery for Hyatt Place Rouen

Terrace/patio
Deluxe Room, 2 Single Beds, City View
Front of property
Breakfast, lunch and dinner served
Indoor pool, open 10:00 AM to 7:00 PM, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Gym
  • Pool

Explore the area

View map
77 Route De Neufchatel, Rouen, 76000
  • Place, Tour Jeanne d'Arc
    ‪10 min walk‬
  • Place, Musée des Beaux-Arts
    ‪13 min walk‬
  • Place, Rouen Cathedral
    ‪20 min walk‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪17 min drive‬

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View (Cathedral View)

Deluxe Room, 1 King Bed, City View (Cathedral View)

Deluxe Room, 1 King Bed, City View (Cathedral View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View (Cathedral View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, City View (Cathedral View)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Roll-in Shower, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Single Beds, Roll-in Shower, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, City View

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View

9.8 out of 10
Exceptional
(25 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Single Beds, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Rouen

A stay at Hyatt Place Rouen places you in the heart of Rouen, within a 10-minute walk of Musée des Antiquites and Museum de Rouen. .This spa hotel is 0.7 mi (1.2 km) from Hotel de Ville and 0.7 mi (1.2 km) from Tour Jeanne d'Arc.

What's nearby

  • Tour Jeanne d'Arc - 10 min walk - 0.9 km
  • Musée des Beaux-Arts - 13 min walk - 1.2 km
  • Place du Vieux-Marche - 18 min walk - 1.5 km
  • Rouen Cathedral - 20 min walk - 1.7 km
  • Rouen Christmas Market - 20 min walk - 1.7 km

Getting around

  • Beauvoisine Tram Station - 8 min walk
  • Palais de Justice Tram Station - 17 min walk
  • Paris Charles de Gaulle Airport (CDG) - 128 min drive

Restaurants

  • ‪Yvonne - ‬12 min walk
  • ‪Subway - ‬10 min walk
  • ‪Hoian - ‬11 min walk
  • ‪La Lycorne - ‬11 min walk
  • ‪Le Trois-pièces - ‬13 min walk

About this property

Hyatt Place Rouen

Beaux Arts hotel with a full-service spa and a 24-hour fitness center
Hyatt Place Rouen offers 85 accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. This Beaux Arts hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurant-Bar Zoom, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Rouen? This hotel has 1453 square feet (135 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant-Bar Zoom - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 100 metres
  • Street parking available
  • Secured, covered parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant-Bar Zoom

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 1,453 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Lift (90 centimetre wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2024
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25.00 per accommodation, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 19.00 per day (in/out privileges)
  • Pet fee: EUR 25.00 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 13 years old are not allowed in the spa

Property is also known as

Hyatt Place Rouen Hotel
Hyatt Place Rouen Rouen
Hyatt Place Rouen Hotel Rouen

Hyatt Place Rouen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 205 reviews
Rating 8 - Good. 46 out of 205 reviews
Rating 6 - Okay. 8 out of 205 reviews
Rating 4 - Poor. 6 out of 205 reviews
Rating 2 - Terrible. 1 out of 205 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Michal

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Swimming pool at extra charge

All was excellent, but an extra charge for a swimming pool that was listed as one of hotel's facilities was a disappointment :(
Stayed 1 night in Aug 2025

10/10 Excellent

Shon

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

Lovely modern hotel walkable into Rouen but took about 25 mins so got a taxi back. We liked the city a lot. Didn’t eat at the hotel so can’t comment on the food
Stayed 1 night in Aug 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Need to learn how to make a Margarita cocktail and a Gin and Tonic, only advice. Otherwise, short stay worked very well.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful…but beware additional charges

Firstly it’s a beautiful new hotel, rooms are spacious and clean. People are nice and welcoming Couple of complaints…everything is “extra” pool access (size of a bathtub) €20 each. Parking €19, breakfast €25 EACH! If your a family of 4 that’s €100! You can get a steak meal in Rouen for that price! Sort yourselves ur Hyatt and give clear pricing when people are booking
Stayed 1 night in Aug 2025

10/10 Excellent

Janusz

Stayed 1 night in Aug 2025

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and peaceful away from the centre, extremely well maintained with fantastic staff
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Thoroughly recommend this hotel stay.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely hotel and easy electric car charging in the covered safe carpark.
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, easy to get the bus into the main town. Hotel parking ideal
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in almost all aspects except on return to room after hot few hours touring city room not made up and on request for making up room so I could shower and sleep I was told impossible for at least an hour and I had to wait!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and comfortable, and the staff were truly lovely—very welcoming and helpful. The only downside was the parking. It was mentioned at booking, but for €19 a night, and given that the hotel isn’t in the city center, it would feel a lot more thoughtful to include it. Most guests driving there will need it anyway. Still, we had a pleasant stay overall.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful. Staff was so kind. We came for Le Tour de France and hotel was in route and a walk from the finish. Greathitel and lovely town.
Stayed 1 night in Jul 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room. Really appreciated the Aircon. Surprised towels refreshed daily. Lot of unnecessary washing. Had expected guests to decide if they needed clean towels.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jake

Liked: Cleanliness, amenities, property conditions & facilities
Very nice all around
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room good view the breakfast was good
Stayed 2 nights in Jun 2025

10/10 Excellent

Phyllis

Stayed 5 nights in May 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice, restaurant pleasant and food good.
Stayed 1 night in May 2025

8/10 Good

Michel

Liked: Property conditions & facilities
No hand soap for guests for two days. That’s quite unbelievable. I have never in my long life experienced this. Management shouldn’t let this happen. This isn’t a mom and pop operation, so take some money from M to the store, and buy some soap! Did the staff have soap?
Stayed 2 nights in Jun 2025